Restoration 1 of Mohave County

I'm new to town and needed help with a leak/issue that we couldn't see. All this happening while my husband is going through stage 4 cancer, and a 5 day stay in the hospital with pulmonary embolism. I would say Kelly B, went above and beyond any company owner would do. She and Eric handled everything and I mean everything for me. Plus being a rock for me, absolutely amazing. Would 100% recommend them. Kelly, Eric, Logan, and the other 2 dudes who's names escape me, thank you , thank you, thank you!

I was having my hardwood floors redone when the installer found a large amount of mold underneath the floors during the tear out of the floors. He contacted Restoration 1 to assess the situation. The team responded very quickly to my home and began mold remediation. It turned out to be throughout the house. The team that responded worked quickly to set up a containment field to separate the rest of the house and me from the large amounts of mold which was now exposed. The team leaders, Logan and Alex were well organized and worked quickly. They set up dehumidifiers, large filters, and mold air scrubbers. The team was responsive to my concerns and answered all my questions. I would like to thank the team that responded to my home. Alex, Logan, Ado, Gabe and Rick did a amazing job! I would highly recommend this company should you ever find yourself in a similar situation.

Restoration 1 of Mohave County did a great job with our remediation. They responded quickly, were easy to work with, and did the job in a fast and efficient manner; always keeping us informed of their progression. They were thorough and sent final pictures containing each stage of the process from beginning to end. They were very responsive when we had questions and were kind, understanding, and sympathetic to our dilemma. I would highly recommend them if you need some restoration/remediation work.

We will absolutely use Restoration 1 again. I had to make that call to them at 3am on a Friday morning. They answered the phone and were quick to respond to minimize the damages. The entire process was smooth. Great follow up too. Thanks Eric,Kelly and team!

Eric, the owner was at r home in 45 min. R flood was so bad he suggested we move out for awhile. With 2 puppies and being almost 80 yrs old, that was not an option. So he was here everyday with more fans then I can count. We were able to stay, he dried out everything in a week. He is caring, understanding and a REAL PROFESSIONAL. He turned an awful experience into a pleasant one. He wasn't about the money, he was about the customer. He's my angel

Water restoration 1, was very professional and did an outstanding job of dealing with 5 damaged rooms. I would especially note that my furniture was removed and stored in a safe and efficient manner. The team that put the furniture back was amazing and put everything back where it was originally. Considering all of the rooms that had damage I was impressed by there attention to detail and thoroughness. The team was very understanding of the emotional frustration in dealing with a flood and showed extreme kindness.

Not only professional, very kind. They went out of their way to soothe my toddlers. They took time to make sure the kids weren't scared as they worked. They were quick, cleaned up & did excellent work. We are so glad we chose this Company.

They did a really great job, very happy with the ratings.

They were prompt, professional and thorough.

Restoration one, and Roto Rooter worked together to fix two water leaks, and the damage that it is done. They did an excellent job. I would hire them again for anything. They also worked very well with my insurance company.

Restoration 1 actually restored my home BETTER than before my water leak incident. Very professional and thorough They took the time to make things right to please me I would highly recommend the whole team

This is hands down one of the best companyâ s! The customer service was exceptional! Dillon was great, honest, and the work was completed quick with no mess left behind. I canâ t give enough stars for them. Look no further, this company should be your choice!

They were prompt and courteous

Customer service is awesome