
Nature's Way Cleaning & Restoration
About us
Cost is determined by services performed. Cleaning services are quoted onsite before service is performed.
Business highlights
Services we offer
Biohazard Cleanup (Unattended Death, Boats, Coconino, Crime Scene, Fire and Smoke Damage, LaPaz, Odor Removal, RV's, Restoration Services: Residential and Commercial Water/flood/sewage Damage, Tile and Grout, Upholstery and Leather, Vehicles, Window Dressings, Windows. We are your Authorized Microseal Permanent Protector Dealer/Applicator in Mohave, and Yavapai Counties, etc.). Steam or Aqueous Ozone Cleaning Services: Carpet and Area Rugs, see www.mynaturesway.com for more info.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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90% | ||
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10% | ||
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"We are very sorry to hear you are not pleased with your long term results. I appears we actually serviced your home on June 16th rather than Dec 16th. In reading your review I was trying to come up with a reason why it would take two weeks for the carpet to look as it did before and wish you would have called then so we could have come out at that time to do an assessment. Looking at the invoice it indicates that your carpet had a condition called pile reversal/nap shift, which is typical of polyester carpet fiber and will effect how light will refract and make the carpet appear different than when it is freshly cleaned and wonder if that is why you had an appearance change. The condition report also mentions wear, stains, seam damage and loose carpet which can add to the problem. Without seeing it at the time I am only guessing of course, but even if you have someone else clean it in the future I wanted offer some potential issues you may re-experience. We invite you to give us another try and communicate with us at the time of concern so we can insure you are happy and have a full understanding of what you are getting for your hard earned dollars. Also, in reviewing this job with the crew chief that performed the work he remember you and said he was remiss in ensuring the hot pressure line stayed off your grass and did burn it, which only time could heal waiting for it to grow back. We are very sorry and appreciate the feedback so we can adjust our technician training to make sure it does not happen in the future. We wish you a safe and wonderful holiday season!"
New carpet was installed after we bought the house and it has been professionally cleaned annually (part of the installation).
The job they (2 workers) did was fantastic, they were here for over 2 hours working on the floors.
The tile floors probably had never been cleaned so they were in pretty bad shape in places.
After cleaning the carpet they treated with stain guard, a recommended addition.
After cleaning the tile, they sealed the grout.
I think the price was a bit higher than expected because we went ahead and had ALL our tile floor in the house cleaned (original plan was to just do the kitchen/dining room/entry way). I admit it was the right thing to do, so think about this ahead of time.
I wasn't pressured by the team, but they made logical recommendations that ended up costing me more than planned.
They did a fantastic job and were very professional the whole time.
"Thank you for the accolades. We love hearing our customers are satisfied with our services! It's all about long term relationships for us and we treasure each and every one of them. Our best to your wife Debbie and we look forward to serving you in the future and wish you all the best!"
We have had lots of problems with our carpets previously and have tried to use a number of other carpet cleaning companies including some of the larger ones and had accepted that some of the stains in our carpets would never come out.Nature's way came and changed all that. From dog poo stains, kool aid, red cordial, blue dye, Joe and his crew were able to remove everything. They worked hard and put in a full morning's work to get the job done properly.
They have some kind of new ozone technology which left my carpet cleaner than I ever knew it could be. Even the pet smells were removed from the couch and our suede set was left looking brand new.I am also a natural freak because our dog and family suffers allergies, and it was good to know they used no chemicals whatsoever.
Will definitely hire this company again - never knew what really clean until this service.A+++
Licensing
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