Practical Pools

UPDATE, after he responded and is doing nothing this is what I'm left with. His response you can see below. As it turns out I have hard water and no way to get the water out thanks to this completely unprofessional man. I either have to pay to add back what he took out, completely on his own accord without my permission, or buy a sump pump, or pay someone else to do it. Obviously, this is why he did that. So, now I am going to report him to the BBB.org and AZ Register of Contractors. He is not even taking ownership, simply saying "sorry for the inconvieience" REALLY? Please don't use someone who does this. It's taken me a while to write this review because I couldn't remember the name of the company I had to install my new filter. I gave him 1 star because he did it quickly in the middle of summer. I knew he was overcharging for the service but I let that go because I needed it done. That is not why I am only giving 1 star. After he left the first thing I noticed was he just left all the old garbage laying in my yard, the old PVC pipes etc. Unfortunately, I didn't notice the worse thing he did until months after that or I wouldn't have thrown away all those pieces! I'm so angry about what he did. It will cost me a lot of money to get it fixed. But, I'll get to that in a minute. After two days of running the new filter, it still wasn't filtering out all the leaves and bugs. I finally went out and took a better look. I had to adjust the release valve to the proper setting. You would think he would do that. Within an hour it was clear. It ran for two days, wasting very expensive electricity the way he had it set and never got clean. I called him and basically his comment was, oh, yeah, you might need to adjust that. Now, the worst part and the reason I am happy that I finally found his name. I hope people pay attention to this and do not hire him. What he did is the same as stealing money out of my pocket. He took it upon himself, without saying anything about it to go ahead and cut out my three-way valve and waste line. Not only can I not get down to where the drain is at the bottom to clean my filter cartridge's but I hurt my back big time trying! I am unable to drain any water out of my pool. Originally, I was glad that I thought I had found someone to be able to call on when I need my heater pool and cover installed. Once again, no, just another bad contractor. Back to the drawing board. Frustrated!