Anteater Exterminating Inc

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Everything was good. They were on time. They delivered what we were expecting. There were two or three people here doing the work.

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We discovered termites and purchased the $600 Termidor + 5 Year Warranty deal.  When we purchased (on a Sunday night) we used the online "contact me" feature and provided 3 days that would work well with our schedule.  The company contacted us via the Angie's List electronic messaging system on Monday and had a representative here on Tuesday morning.  We were provided with a one hour window.  The gentleman showed up on time, asked to be shown the problem areas we found, and got to work.  He completed his work, cleaned up, and came in to explain what he did.  Overall, we are pleased.

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The serviceman was on time, listened to my concerns, explained the services and went to work. He provided an explanation and some things to watch for. Great job!

Very well.

They were excellent.

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I gave my evaluation above.  If this review process is going to be a lengthy pain in the a** each time;  then I am finding out that Angie's list is going to be a real time waster for me and who needs that!    C. Buerger

THIS IS AN UPDATE TO MY PREVIOUS REVIEW:

AFTER SUBMITTING MY INITIAL COMMENTS ON ANGIE'S LIST I WAS CONTACTED BY THE SERVICE PROVIDED. THEY APOLOGIZED FOR THEIR LACK OF FOLLOW THROUGH AND RETURNED TO DELIVER THE PROMISED FOLLOW-UP CALL. THEY ALSO ADDED A SECOND CALL AT NO CHARGE.

I AM SATISIFIED WITH THE RESULTS.

Initially we were pleased, the technician seemed to be very knowledgable, however about 2 weeks after our home was sprayed we began seeing more spiders (alive) again.  I called and asked if a technician could come out and re-treat our home.  Initially there was a miscommunication and was not contacted by the provider, however after I wrote an initial review, the company contacted me and came back out and re-sprayed our home.  So far we have seen good results (only dead bugs)!

The technician was excellent, but the front office staff was incredibly unorganized.  It took multiple phone calls to set the appointment.  After the appointment, I received an email containing an invoice for another customer. I did call the owner of the company and express my concern as to the confusion. I would hire this company again, as the technician was excellent and very friendly.

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They were super nice and super efficient.

Everything was great. They were able to schedule me the day of the purchase and they came out the next week for the service. The technician was very friendly, informative, and he answered all of my questions. He did everything in the time frame quoted.

Anteater did not disappoint. Gabriel was excellent, treating both the exterior and interior of our home. He was pleasant to work with and clearly enjoys his job takes pride in his work. He focused on all the areas that we were concerned about, including hidden spaces and the perimeter of our yard. He was also very considerate of our small dog, reassuring us that they use the very best granules and spray (dries in one hour) which would not be harmful.

Everything has been fine so far. There was a little bit of a confusion. They called and said that they'd be there on a Tuesday. I talked to the owner and I said, "I'm off on Thursday and Friday, could we make it then?" He said, "Yeah. No problem." Someone ended up coming out on Tuesday anyway, and then they called again on Thursday and said, "We'll be out." I said, "Someone has already been here." I'll have to check whether they have charged anything more for the subscription. I never met anybody, they came both times when I wasn't home. I've got no more ants. They even went so far as to go outside of my yard and took care of anthills that were coming up over the fence. They were a little too fast.

They did a good job. It went really wall.