Sav-On Plumbing, LLC

service was good

The service was prompt, professional & skillfully performed.

Tom and Jesse are the greatest. Their work is excellent and they clean up after themselves. We wanted to replace five 29-year-old outside hose bibs — one had a leaking washer (which meant the others probably weren’t far behind) and several were leaking at the packing (you can tighten them up only so much), and replace pitted sink pop-ups (2) and tub stopper in bath 2 for cosmetic reasons. Jesse did all this and replaced the hose bibs with quarter-turns. We also wanted to replace two toilets (also 29-years-old), if we could be assured they would empty on one flush — which our existing toilets often didn’t do. Jesse recommended two: American Standard Champion and Cadet Pro. He showed us YouTube videos of these 1.28 gpf toilets flushing, and explained their pros and cons. They both have trapways (fully glazed) and flush valves which are larger than our old toilets. We believe the Champion probably dumps water faster into the bowl since the valve moves up and down, allowing water to enter the valve from all sides, while the Cadet uses a large flapper. However, to replace the valve on the Champion requires disassembly of the tank (we watched a video). So we chose the Cadet Pro. Tom also pointed out that the Champion requires a greater force on the flush handle which sometimes breaks the plastic parts inside. Tom installed an ADA height one in bath 2 while Jesse installed a standard height one in the master bath (ADA was a bit high to fit). They caulked them nicely to the tile floor. In addition, we wanted to discuss whether or not our 10-year-old water heater should be replaced. Jesse pointed out that the plumber who installed the existing heater should have instructed us to have the anode replaced every three years. So we decided tp replace the water heater, and good that we did. When it was moved, there was water and considerable rust underneath, so it was leaking. Sav-On Plumbing did a great job. They modified the supply lines to fit the new higher water heater, installed quarter-turn valves on both the cold water in-take and hot water out-take, installed a drip pan with drain to the outside through the block wall, and replaced the drain valve on the heater with a larger quarter-turn valve. Everything went smoothly, and we highly recommend Sav-On Plumbing.

Tom and Nancy at Sav-On Plumbing are the greatest! They went way above and beyond to help me replace my hot water heater. I'll never use anyone else!

My experience was awesome! Tom made a bad situation better and I feel confident that my water heater will not be something I have to worry about again.

Company sent employee Jesse who was on time, professional and explained everything. Price was very reasonable. I definitely would hire this company again and was so impressed I made sure to get a business card for any future plumbing problems.

Brandon was on time, professional, and a pleasure to work with. He explained what he was doing and why, and gave a clear estimate of what was needed, as well as a "worst case scenario" should unexpected problems be found once the old unit was removed. I have an old house, so there are always "complications." Brandon easily overcame all obstacles and finished in a timely manner. I was very pleased with the work and with the results. Thanks Sav-On, and thanks Brandon.

Jessie was very professional, very polite and pleasant to deal with, and kept me informed as he went along as to what progress was being made. He was extremely neat and left absolutely no mess to contend with. Because the problem involved my kitchen drain, he even connected a temporary drain for me so that I could still use my kitchen sink. He was so prompt and courteous, I told him he was giving repairmen a bad name! Kudos to this company for vetting its representatives to present so well. I will definitely refer this company to all my friends and contacts and will certainly call them again if a plumbing problem arises in this old house.

Excellent! Sav-On employees were professional AND personable from the first phone call through completion of work done and billing.

Went great. Jesse put on booties prior to entering our house. Confirmed disposal was needed replaced, installed new one tested it and checked for leaks. Took the old disposal to the trash barrel for us. We called them for this work because they had previously given us outstanding service when they game end replaced our hot water heater and installed new faucets for us in the kitchen and bathrooms.

It went very well. My Hot Water heater was in a small alcove but they were able to get to it. They replaced the hot water heater after showing me why it  was better to replace than repair. They were very polite and professional and their pricing was very fair for the quality of work they provided.

I went with this company because of a great referral from a friend who has used them a couple of times and who were very pleased with their work. I definitely concur with my friend. I would use them again and have already referred them to a few of my friends. 

To do a fair review and not just name all the pros, the one small con was that they did show up about 1/2 hour later than scheduled but called me up before hand to let me know which I very much appreciated.