New Life Roofing has been serving Phoenix Arizona Metro valley since 1984, repairing and or replacing roofs on thousands of homes. We pride ourselves on exceptional quality of both material used and the manpower to install it. All of our employees are permanent, full time technicians. We never use contract labor, temporary help, or unqualified people to install or repair your roof. With an excellent record with the B.B.B. and a 37 year fantastic record with the Arizona Registrar of Contractors, we would be happy to provide you, the potential customer with a free, no pressure estimate at your convenience. And since we do not ask for money up front, you can rest assured that you will never pay for work that is never started or left unfinished. Payment is always upon completion of the job. At New Life Roofing we look forward to serving your roofing needs, whether they are complete roof installations or small repairs. We promise not to sell you anything unnecessary and will provide options whenever possible. We look forward to hearing from you should the need arise.
The owner answered the call and came out himself to assess the problem. He wrote out the order and they were really quick. They came out the same day that I called.
Description of Work: We used New Life Roofing to fix some roof leaks. They sealed some areas where it wasn't sealed properly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Byron M.
06/2009
5.0
roofing
+ -1 more
The process went very well. I had another roof leak, my third in the last few years. The roof is only 10 years old, but it still has leaks. Apparently, flashing installed during the original construction where different roof elevations meet was not the best. In any event, before finding New Life,I had two other companies try to repair the first two leaks. They could not stop the leaks. Then I found New Life and they fixed those leaks on their first try. I of course then called New Life to fix this most recent leak. It hasn't rained since the repair was completed, but I am confident based on prior experience with New Life that the problem is corrected. I also had them completely inspect the roof for other suspect areas and they performed some repairs on areas that don't yet leak in an effort to stop possible future problems. I am pretty hopeful that I will experience no more leaks. These guys are good.
Description of Work: Repair roof leak and perform preventative repairs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$732
JOAN L.
05/2009
5.0
roofing
+ -1 more
I was very happy with them. They were very efficient, polite, neat, clean, and worked quickly. I thought I would have to give them a deposit, but he instead had me pay when the work was completed, which I appreciated. They were wonderful, and although it has not rained so I cannot verify that the repair was successful, I am confident that they did a good job. I have a two year warranty against leaks or leak-repaired area, and I would certainly consider using them again.
Description of Work: I had a leak in my tile roof, which I called to have them repair. They found that the correct skirt was not installed in the vent pipe when the roof was constructed, causing the roof to leak into my closet. They had to replace a number of cracked tiles and put new lining under it, as well as installing a new vent pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
KATHLEEN L.
04/2009
5.0
roofing
+ -1 more
Following a summer monsoon storm, it was ascertained that roof repair was needed. A call was placed to NLF which was returned promptly. They came and checked the roof and gave a price which was very reasonable. A date for repair was made, they fixed my roof and made the repair look very much like the original roof. Excellent work and work ethics.
Description of Work: My roof had wind and hail damage which New Life Roofing repaired about three years ago. It is now time to have a new roof put on, and they are the best folks to replace my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
STEVEN S.
03/2009
5.0
roofing
+ -1 more
After some miscommunication about when they would come by to examine the roof and provide an estimate, everything went very well. They arrived when they said they would, did the job quickly and professionally and were on their way in a matter of hours. Ralph, the estimator, carefully showed me the area that was damaged, explained how it would be repaired and walked with me around the rest of the roof to check its condition. I was sure based on all he said that it would cost well over $1,000. When he gave me the estimate of $360, I was relieved and pleased.
Description of Work: Located leak at fireplace vent. Removed tiles @ 70 sq ft. Removed and replaced damaged felt. Installed flue flashing. Reinstalled tile. Inspected rest of roof. Found two broken tiles and replaced them. Glued other damaged tiles they found. Two year warranty on work done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$360
Jason G.
03/2009
5.0
roofing
+ -1 more
The roofers started work about 2 weeks after I OK'd the estimate. Two roofers came on time and finished the job in about 4 hours. They seems very friendly and were easy to communicate with. From the exterior appearance of the roof, the workmanship seemed fine. Of course, the quality of any roofing job cannot really be determined until years later if there have been no further leaks. But based on this initial experience with New Life, I would definately hire them again in the future. And, as my experience proves, always get more than one estimate!
Description of Work: I needed a partial re-roofing of my home as well as some miscellaneous work to reset some of the ceramic tiles that had slipped down and to replace a number of broken tiles. I obtained estimates from 2 roofers: New Life and Buck Mountain. The estimate from New Life was about half that of Buck Mountain - a full $1000 less for exactly the same work. So, of course, I went with New Life as it already had numerous favorable reviews on Angie's List.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,093
JANICE H.
03/2009
5.0
roofing
+ -1 more
New Life Roofing was the fourth roofing company from Angie's list to come out and give me a quote on fixing my roof. They were the ONLY company who were prepared to do the job on the spot. Their price was way below any other quote I received, and the work is guaranteed for two years! They were professional and honest about the condition of my entire roof. When I need a new roof, they will definitely get the job! I was given a $25 Angie's List discount too!
Description of Work: I had a leak on the flat part of my roof. New Life came prepared to fix the roof immediately if I wanted. The leak was fixed and I was given a two year guarantee.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Robert W.
02/2009
5.0
roofing
+ -1 more
I needed new underlayment on the tiled portion of my roof. I called them, they came out and gave me an estimate. I had a couple of other roofers give me estimates and they were all in about the same amount. I chose New Life because they had been prompt and professional and I called their references and they all gave good reviews. They came out when they said they would, did the work in two days as they said they would, and it appears to be in good order. The head of the company came out personally to inspect the work before accepting payment.
Description of Work: Tile roof repair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,643
Patricia C.
01/2009
5.0
roofing
+ -1 more
A roofing contractor told me that my shake roof needed glue to hold the shingles together for awhile. When I checked BBB and Angie's List I found there is no record of his company, of the telephone number, or of the email address. So I went to Angie's List and found New Life Roofing, checked the comments from customers, and called the company. Today the man came out and examined my roof, telling me to do nothing right now but to start putting money aside for a new roof eventually. I am deeply grateful for the honesty of New Life, and grateful to Angie's List for being there.
Description of Work: New Life Roofing sent a man to examine my roof. Since my roof has not leaked, he suggested that I do nothing right now but if it should leak to then call the company. He spent awhile explaining to me the pros and cons of repair work and possible cost of replacement. There was no charge for this service..
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
HOWARD S.
01/2009
5.0
roofing
+ -1 more
Overall, things went very well. It did take him from July 3 to July 25 to actually show up and do the work, though--it was a pretty small job.
Description of Work: Per his free estimate, replaced my broken roof tiles, did the necessary re-mortering, and glued down all the tiles on my ridge line. He gave me a $25 Angie's List discount.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$150
Seri S.
12/2008
5.0
roofing
+ -1 more
Excellent job! They did exactly what they said they were going to do. They came on time every day, they were as unobtrusive as possible while they were working on the house, and they cleaned up after themselves before leaving each afternoon. We've had a lot of rain in the past few days and we haven't developed any new roof leaks. I would strongly recommend New Life Roofing to anyone needing roof repair.
Description of Work: Replaced 3/4 of our tile roof due to multiple leaks.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
COLLEEN W.
12/2008
5.0
roofing
+ -1 more
It went well. They said I did not need anything done.
Description of Work: They came and looked over the roof for an estimate.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret M.
11/2008
5.0
roofing
+ -1 more
This is the second home that I have had New Life re-roof. They are professional, clean and do a top quality job. Their customer service is superb and they have a knowledgeable team that comes out and know their craft. Top notch company all around.
Description of Work: Replaced the existing roof. Removed 1 layer of shingles, repaired porch soffit & other spots as needed, applied 2 ply #15 felt, 2 year metal drip edge, 30 year dimensional shingles. 5 year workmanship warranty.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Daniel W.
11/2008
5.0
roofing
+ -1 more
On time and kept promises. I had a bit of a challenge scheduling the job, but they never made a promise that was not kept. Calls were promptly returned.
Description of Work: Replaced shingles that were damaged in a microburst.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$189
SHEILA P.
11/2008
5.0
roofing
+ -1 more
The gentleman came and inspected the roof with a camera and showed me pictures of the problem areas as well as the future problems we could expect and the course of action we should take. I felt he knew what he was talking about. His men repaired the roof and addressed the routine maintenance issues so hopefully this roof will outlast us. His pictures cinched the deal for me. I know a lot of people have problems with their clay roof tiles so hopefully the maintenance will work although I hadn't planned on that.
Description of Work: I had some wind damage and clay tiles fall of our roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$338
Phil S.
11/2008
4.0
roofing
+ -1 more
The price was very reasonable. We have not had any rain to test the roof but it does seem quite good. We found that we had quite a bit of scraps we had to clean up after they left. They came and did the work and didn't bother me. They noticed one of our skylights was in bad shape and replaced it for us.
Description of Work: They put a new asphalt-shingles roof on our home.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
YOUNG R.
09/2008
5.0
roofing
+ -1 more
Ralph told us what to do to correct this situation with previous contractor and we did. After the previous contractor did their 're-work', it hasn't rained since so I am still not sure if the roof is really fixed. Either way, if the roof starts leaking again, we will definitely call Ralph. His knowledge and professionalism on roofing made us fee that we will get our money's worth.
Description of Work: Ralph came in to give us quotation on the roof that was repaired by another company 3 years ago. It was leaking in the exact same spot. Ralph came in and told us that previous company didn't do much work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
DAVID AND MARY L.
09/2008
5.0
roofing
+ -1 more
Richard called to say he had been in the area and took the opportunity to examine the roof. He saw no damage and advised that no work needed to be done. He refused to bill us for the service.
Description of Work: Our renters called to say that during the recent monsoon activity, they thought there had been damage to their cedar shake roof. We called New Life, based on their ratings in Angie's List, and they promised to take a look.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CORA H B.
09/2008
5.0
roofing
+ -1 more
I could not ask for better workmanship or better roofing. From beginning to end it was very professional and very well done. I was very pleased with every aspect of our experience with them.
Description of Work: They redid our entire roof. They took off the old one and replaced it with the new.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,700
VERONICA P.
09/2008
4.0
roofing
+ -1 more
The first leak that occurred was on the north wall. He said the leak was due to plumbing but I am not sure that there is plumbing up there. I called him out for a different problem and he caulked and fixed it. That repair also didn't hold after we had a rain storm. About 6 X 6 piece of the roof caved in. He said it was caused by the A/C unit. I had it checked and I was advised it was not leaking. He then came back and said it was the outer part that was leaking and he said he fixed it but I'm not sure. Due to the situation in hand, my tenant wants to move out and break the lease.
Description of Work: On 6/5/07 he repaired the roof, replaced missing shingles, and new modified flat with rod materials along the north and south walls. He gave me a 2 year warranty on the repairs.
Rating Category
Rating out of 5
quality
2.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
$692
Response from New Life Roofing
IN JUNE OF 2007, OUR COMPANY WAS HIRED TO REPAIR TWO AREAS OF THE ROOF ON THE ABOVE MENTIONED PROPERTY; THE REPAIR OF WIND DAMAGED SHINGLES IN SEVERAL AREAS AND REPLACEMENT OF ROOFING ALONG TWO WALLS. WE PROVIDED A WARRANTY FOR THE WORK PERFORMED NOT FOR THE ENTIRE ROOF. WHEN FIRST NOTIFIED ABOUT THE NEW ISSUES, AN INSPECTION WAS PERFORMED AND IT WAS DETERMINED THAT THE AREA AROUND THE AIR CONDITIONER WAS LEAKING, SOMETHING NOT PREVIOUSLY REPAIRED. I REPAIRED IT AND WAS SUBSEQUENTLY TOLD THAT THE LEAK WAS REPAIRED BY THE TENANT. THE SECOND LEAK APPEARED IN A CORNER OF A WALL WHICH WE HAD INITIALLY REPAIRED. A CLOGGED ROOF DRAIN WAS DISCOVERED WHICH WE CLEANED OUT WITHOUT FINDING ANYTHING ELSE TO REPAIR. WE LEFT A CARD WITH THE TENANT WITH BOTH OFFICE AND CELL PHONE NUMBERS IN CASE THE AREAS CONTINUED TO LEAK. WE LATER RECEIVED A CALL BY THE OWNER SAYING THAT THE ISSUES WERE NOT RESOLVED. UPON CONTACTING THE TENANT WE WERE TOLD THE AC LEAK HAD BEEN REPAIRED BY OUR FIRST REPAIR, AND THEY WERE WAITING FOR SOMEONE TO FIX THE CEILING ITSELF. THE CORNER LEAK CONTINUED TO LEAK AND AFTER A SECOND INSPECTION, WE ATTEMPTED TO REPAIR SOME CAULKING ALONG THE WALL ITSELF. AGAIN WE LEFT A CARD WITH PHONE NUMBERS ON IT WITH INSTRUCTIONS TO CALL US SHOULD THE NEED ARISE. WE NEVER RECEIVED A CALL FROM THE TENANT ON EITHER OCCASION AND WOULD NOT HAVE KNOWN ABOUT A CONTINUING PROBLEM HAD WE NOT SAW THE ABOVE COMMENT BY THE OWNER. WE PRIDE OURSELVES ON A GOOD RECORD OF REPAIRS AND ALTHOUGH WE ARE NOT PERFECT WE ATTEMPT TO RESPOND QUICKLY SHOULD WE MISS JUDGE A REPAIR PROBLEM. WE TRUST OUR SUBSEQUENT ATTEMPTS AT REPAIR WERE SUCCESSFUL AND AWAIT THE NEXT RAIN TO TEST THE AREA IN QUESTION.
Jon H.
08/2008
5.0
roofing
+ -1 more
Quick response, and scheduling. Did all work in 1 day with advanced notice. Plenty of work force to complete job and cleaned up as if they were never there. A+.
Description of Work: Re-roof of patio area tile roof, and replaces all broken tile on as needed on rest of 2 story home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Leonard M.
07/2008
5.0
roofing
+ -1 more
When the workers came and made the repairs they found that less work had to be done than estimated and informed me that there would be an adjustment in the repair price DOWNWARD! It's not often you find such reliable and honest companies as this, but when you do it's a delight. I recommend this company to anyone needing roof work done and I for one would certainly use them again.
Description of Work: We had a leak in the roof above the garage and attached front bedroom. The estimator came out on schedule and gave us the lowest estimate compared to another company for the same amount of work to be done. The workers arrived on schedule and made the necessary repairs. It has rained considerably since the repairs - no more leaks!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$375
VICTOR V.
07/2008
5.0
roofing
+ -1 more
They did a great job and came in a timely manner. They were reasonably priced and they had great workers. They were very friendly. They got the job done in the time frame that they stated.
Description of Work: They fixed a leak in our roof. They pulled up the old wood and tar and replaced the tiles and added more slashing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michael N.
07/2008
5.0
roofing, skylights
+ 0 more
THESE GUYS ARE THE PERFECT DEFINITION OF CUSTOMER SERVICE! FAST RESPONSE, QUICK SERVICE, ALWAYS IN CONTACT, SUPERB WORK AND CLEAN-UP, ESTIMATOR KNOWS THE BUSINESS OF ROOFING, VERY EXPERIENCED. NO PROBLEMS WITH CHANGES THAT CAME UP AND ARE CURRENTLY HELPING WITH A MANUFACTURERS PROBLEM WITH THE SKYLIGHT(CRACKED). A LOT OF PLACES WOULD GIVE YOU THE MANUFACTURERS PHONE NUMBER AND WISH YOU LUCK. I ALSO CONTRACTED WITH A WINDOW COMPANY FROM THE LIST THAT HAS EXCELLENT MARKS AND DID A VERY GOOD JOB, HOWEVER, THEIR VERY GOOD SERVICE PALED AGAINST THE WAY THIS COMPANY DOES BUSINESS. I WISH THE COMPANY I WORK FOR WAS THIS GOOD! THANKS NEW LIFE ROOFING!!!
Description of Work: REPLACE TILE ROOF WITH SHINGLES, INSTALL NEW SKYLIGHT, INSTALL RIDGE VENTS AND ROOF VENTS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,200
DEBRA A.
07/2008
5.0
roofing
+ -1 more
It went great! All the workers were always right on time and did a very nice job. I had gotten 3 estimates and New Life Roofing actually gave the most work for the money. Many roofing companies try and use scare tactics to get you to replace the whole roof, but New Life Roofing provides detailed options that allow you to do the work in stages, which is very nice in today's economy! I would highly recommend them.
Description of Work: I had a leak in my roof caused by a dormer vent. Ralph came out and gave two estimates. He was very nice and was right on time. I went with the cheaper option which included quite a bit of work: Removed about 17 sq ft tile, replaced dormer vent/flashing, fixed mortar/added flashing under window and added 2 ply TG-2 felt.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing,
Skylights,
Kitchen and Bath Remodeling,
General Remodeling
FAQ
New Life Roofing is currently rated 4.8 overall out of 5.
Monday: 6:00 AM - 6:00 PM
Tuesday: 6:00 AM - 6:00 PM
Wednesday: 6:00 AM - 6:00 PM
Thursday: 6:00 AM - 6:00 PM
Friday: 6:00 AM - 6:00 PM
Saturday: 8:00 AM - 12:00 PM
New Life Roofing accepts the following forms of payment: Check,MasterCard,Visa
Yes, New Life Roofing offers free project estimates.
Yes, New Life Roofing offers eco-friendly accreditations.
No, New Life Roofing does not offer a senior discount.
No, New Life Roofing does not offer emergency services.
Yes, New Life Roofing offers warranties.
New Life Roofing offers the following services: Complete Roofing, Additions, Repairs, Roof Inspections & Certifications, New & Existing Shingles, Wood Shakes, Tile & Flat Roofing