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New Life Roofing

Roofing, Skylights, Kitchen and Bath Remodeling,

About us

New Life Roofing has been serving Phoenix Arizona Metro valley since 1984, repairing and or replacing roofs on thousands of homes. We pride ourselves on exceptional quality of both material used and the manpower to install it. All of our employees are permanent, full time technicians. We never use contract labor, temporary help, or unqualified people to install or repair your roof. With an excellent record with the B.B.B. and a 37 year fantastic record with the Arizona Registrar of Contractors, we would be happy to provide you, the potential customer with a free, no pressure estimate at your convenience. And since we do not ask for money up front, you can rest assured that you will never pay for work that is never started or left unfinished. Payment is always upon completion of the job. At New Life Roofing we look forward to serving your roofing needs, whether they are complete roof installations or small repairs. We promise not to sell you anything unnecessary and will provide options whenever possible. We look forward to hearing from you should the need arise.

Business highlights

41 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

Complete Roofing, Additions, Repairs, Roof Inspections & Certifications, New & Existing Shingles, Wood Shakes, Tile & Flat Roofing

Services we don't offer

Urethane Foam & Metal Roofing.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.8285 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
2%
3
1%
2
1%
1
15%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.7
punctuality
4.9
Showing 101-125 of 285 reviews

Sydney R.
03/2013
1.0
roofing
  + -1 more
Did not respond to phone inquiry.
Description of Work: Left word for someone to contact me at 4:53PM on 3/20/13. No response to my phone call.

Rating CategoryRating out of 5
responsiveness
1.0


Response from New Life Roofing
We checked our phone logs and yes, the Angie's List member did call our office on that afternoon. For some reason, the call was not forwarded to the lead estimator. We apologize that the call was not returned. We wish the member the best in having their roof issue handled by another company.

Wayne T.
03/2013
5.0
roofing
  + -1 more
It went very well. I was happy with way the work was done. The man was personable and helpful with his advice.
Description of Work: The company re-attached the edge tiles of my tile roof. The original builder used too short nails and they were in danger of falling off.He replaced the nails with galvanized screws. He also made some minor repairs to the rest of the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$485

Christine G.
03/2013
1.0
roofing
  + -1 more
I called New Life Roofing on 3/12/2013 because I need a roofing repair. I explained what I needed repaired and was told someone would get back to me to schedule a site visit. When I had not heard from anyone by 3/14/2013 I called again. The rep apologized and asked all the same question again. I still have not heard from anyone. I will be calling a different roofer.
Description of Work: N/A

Rating CategoryRating out of 5
responsiveness
1.0

Yes, I recommend this pro

Response from New Life Roofing
We apologize to the Angie's List client. We have been short handed with estimators and with all of the recent wet weather, multiples of calls have come in. But the bottom line is when someone calls a us they deserve to have a return call. Again, we are sorry we did not get back to the potential customer and trust they will find another company to provide service.

Douglas M.
03/2013
1.0
roofing
  + -1 more
My husband and I left a voicemail message with New Life Roofing regarding an estimate on a minor roof repair. The company never returned our call. Perhaps the job was too small or they were too busy, but the courtesy of a return phone call would have been appreciated.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from New Life Roofing
Our response to calls is not determined by the size of the project. We apologize for not returning the call. We simply were not able to contact and meet with the caller due to an overload in calls from recent rains. But the Angie's List client is right, they deserved a call and we did not do so. Once again, we apologize.

Jan B.
03/2013
5.0
roofing
  + -1 more
After the service in early February,another leak, in a different part of the house showed up. Again, New Life Roofing was prompt, provided pictures, a fair estimate, and the work was done as scheduled, very promptly.
Description of Work: Prompt, responsive, did good work. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$815

JOHN M.
03/2013
4.0
roofing
  + -1 more
On scheduke, Professional, Work as requested
Description of Work: Repair roken Tiles and Bird damage

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

James T.
02/2013
5.0
roofing
  + -1 more
I called to get an estimate after getting the inspection report from my new home I am looking to purchase. Richard called me back quicker than 5 other companies I had reached out to. He was flexible with my schedule. In talking with him, we were able to figure out the issue and that I could fix it myself very simply. Saving me time and money. I really appreciated it!
Description of Work: Estimate, information, phone call.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Leontia R.
02/2013
5.0
roofing
  + -1 more
From start to finish a professional job.... When I called to make an appointment to have someone come out and take a look at my roof, I had to leave my name and number as everyone was out in the field working. My phone call was returned that afternoon and an appointment was made for an inspection and estimate. Richard was right on time for our appointment. I showed him the water mark we found on our ceiling and he took measurements so that he could locate the problem on our roof. He found our problem right away and while he was up on the roof, he even eye-balled the rest of the roof and discovered a slipped tile and also warned us that our flat roof was nearing the end of it's life. As part of his estimate, Richard also included pictures of the problem area. We scheduled the repair work to be done and again, they were right on time. I will use New Life Roofing again and I do recommend them.
Description of Work: Repair Roof Leak
Rating CategoryRating out of 5
Yes, I recommend this pro
$500

mark C.
01/2013
5.0
roofing
  + -1 more
It went well overall. When Richard first came out to do the estimate, his crew did not notice the rotting fascia boards so that was not included in the original estimate/work done. They did everything except that work just fine. When I noticed a leak a few days after he completed the work in one of the rooms and let him know about it, he promptly sent an estimator back out to look at what was needed in that area and gave me a fair price. It rained pretty hard recently with no leaks, so it looks good to go. He was always very prompt in replying and letting me know what was going on.
Description of Work: Lifted AC unit and placed new architectural shingles over the old shingles for the shingle part of the roof. Cleaned debris from all valleys and under tiles. Replace many broken/missing tiles. Replaced some underlayment on the corner of the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,015

Susan B.
01/2013
5.0
roofing, skylights
  + 0 more
Richard was prompt in returning my call and set up a time to look at the job. He arrived on time and did a thorough job of inspecting the roof. He explained clearly what the problems were and how he would handle them. He then emailed me an estimate, which I accepted. He called to set up a time to do the work. On the appointed day, I had some activities away from home, but when I returned two young men were busy on the roof. They kept me informed of what they were doing, including the fact that they would be removing the skylight for a short time. The work was accomplished in a timely manner, and I received a bill for the estimated amount by email.
Description of Work: They removed the tiles around our skylight, replaced the underlayment and added new wood battens. They installed new flashing around the skylight and reseated the surrounding tiles. They also replaced about 50 broken or cracked tiles and glued corners onto broken tiles. They redressed the mortar at trim tile junctions and re-secured flashing around vents. They also cleaned and removed debris from the entire roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

suzanne M.
12/2012
5.0
roofing
  + -1 more
I needed a opinion on roof condition on a house we are buying ; while doing the inspection he found a loose tile which could have fallen on roof solar panel and damaged it; he asked if he could fix it and he did. It was informative because he explained the roof material to me and life span of that kind of roof tile. I was charged $20.00. He was very friendly and helpful.
Description of Work: examined roof condition; fixed broken tile which could have fallen on solar roof panel

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Tom E.
11/2012
5.0
roofing
  + -1 more
Being an out-of-town buyer, it was a pleasure working with a true professional that cares about his clients and their property. Good communication.
Description of Work: Did roof inspection based upon Home Inspectors recommendation. Found a couple of items that needed repair beyond inspectors report. Give very reasonable quote and did work professionally. Repaired flashing, cracked tiles and motar and repaired porch roof seam.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Nicholas D.
11/2012
5.0
roofing
  + -1 more
I'm not a relative or a friend like my wife thinks when she reads a good review! Great roofer, good person, better treatment than I've received from some relatives and friends!
Description of Work: What a breath of fresh air! Quick response, a reasonable bid, stuck to his quote, beautiful fix which entailed matching a broken tile and fixing a few cracked tiles on my roof. I was out of town when they came, my daughter was there and felt very comfortable with the workers. They were in and out. Thanks New Life for making this easy on me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Charles T.
11/2012
5.0
roofing
  + -1 more
richard was prompt in answering my call and with his estimate. his crew was on time and finished in a neat and timely manner. follow up was again prompt and thorough addressing any remaining issues. we are extremely satisfied.
Description of Work: removed and replaced flat roof over covered patio and repaired parapet walls. cleaned valleys, installed flashing on heater stack, repaired mud balls,replaced loose and broken tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Katherine A.
09/2012
5.0
roofing
  + -1 more
I called Newlife Roofing on Saturday, August 25th and spoke with the owner, Richard. He promptly came out Tuesday, August 28th for an estimate. While inspecting the roof he took digital photos of the problem areas so I could see specifically the areas he proposed to repair. He also handed me his written estimate at that time. He took the time to answer my many questions at which point I asked him to put us on his schedule. Richard called back on Thursday, August 30th with a repair date for Saturday, September 1st in the am. Two of his employees arrived bright and early that morning ready to work. While addressing the agreed upon repairs the employees found additional tiles broken and had brought extra as a precautionary measure. They patched stucco from woodpecker damage on the patio roof and took care of some other smaller aging issues on the flat patio roof ~ at no extra charge. The men were timely, polite, informative with their additional findings and worked quickly and neatly. Payment was a simple process via invoicing by email. I highly recommend New Life Roofing.
Description of Work: New Life Roofing repaired various areas of my 16 year old tile roof. Specifically repaired roof leaks at the back of the house near the area of flat patio roof joining to the sloped roof; replaced several broken tiles; made additional repairs on the flat patio roof due to aging and sealed collars around the heat pipes on the roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Barbara D.
07/2012
5.0
roofing
  + -1 more
For one thing, he told me I needed a whole new roof. And for another, he was neat, clean, and polite. He explained things to me. I'm a widow and I don't know anything about this kind of things so he went very careful about telling me exactly what he was going to do. I appreciated it. Many of them don't explain things to me. I thought he did a very good job.
Description of Work: I used New Life Roofing for roofing services. I have a fairly new roof but it just leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
07/2012
5.0
roofing
  + -1 more
Company was prompt, courteous and professional. Would definately use again.
Description of Work: Cleaned debris from valleys in roof, replace/replace 6 broken roof tile from front of house, repair front hip cap, replace bad freeze board. Remove tile in adjacent valleys and clean the dirt and debris. Repair felt at eaves as needed. Reinstall tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$675

Alan R.
05/2012
5.0
roofing
  + -1 more
They gave me a written estimate and I appreciated that. They did a good job. I rate them very highly.
Description of Work: I have used New Life Roofing for my roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sandra M.
05/2012
5.0
roofing
  + -1 more
Arrived at time stated, estimated cost (reasonable) and explained some tiles needed to be fixed, excellent job, very professional. I would use this company again
Description of Work: repositioned slipped tiles and repaired cracked roof tiles

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sanita L.
05/2012
5.0
roofing
  + -1 more
I wish there was an A++++++ rating for this company. Richard gave us a fair and reasonable estimate for our patio roof repair and replacement. (We knew this, because we had consulted with a relative who works in construction prior to contacting anyone to do the work.) He was on time and scheduled the work to be done very quickly. The new roof turned out great! We weren't required to pay for the job until they scheduled an appointment for their inspector to look at and approve the work. All debris was taken away. I would highly recommend this company for any roof repairs and/or replacements.
Description of Work: Removed old gravel patio roof, removed and replaced rotted boards and applied a new modified roll system patio roof. All debris was removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,197

William S.
04/2012
5.0
roofing
  + -1 more
I noticed a broken roof tile had fell off my roof and some others looking like they could follow, so I went on Angie's List and called "New Life Roofing,Inc". I left a message, and in a short time later I received a call back and the firm sent out a representative within a day or two and gave me a estimate. I gave them the OK and it was fixed in a very timely matter. It was a small job and the cost was very reasonable, but that was no problem to the firm, and they said that they would bill me via mail. I was very pleased with their business ethic's and would recommend the "New Life Roofing" firm to all whom reads this!
Description of Work: Replace a couple broken and fallen off roof tiles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Darin S.
04/2012
5.0
roofing
  + -1 more
It took a few days for the roofing company to return my call, but then came out promptly to provide an estimate, and was able to schedule the work within a week of my signing that estimate. Roofers were on time, finished work efficiently, and cleaned up after themselves. Very smooth experience.
Description of Work: Repaired roof leak, installed batten extenders under tiles in valleys to facilitate debris runoff, replaced broken tiles, and replaced 6' of rotted fascia trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Lester S.
03/2012
5.0
roofing, skylights
  + 0 more
Mr Bourassa arrived at scheduled time. He looked at the problem and said he could repair the problem immediately at a cost of $125.00 less an Angie's discount of $25.00 for a net cost of $100.00. I accepted. Without additional cost he also looked at the other skylight, which was OK, and the roof overall. He found and repaired 2 cracked tiles. He said the roof looked is good shape. He was very professional and provided excellent service. I am very pleased. Would definitely use New Life Roofing again.
Description of Work: Tiles around the skylight moved.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

DANIEL S.
03/2012
5.0
roofing
  + -1 more
I was very saitisfied with their work. The overall experience was excellent.
Description of Work: They provided roofing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Howard N.
03/2012
5.0
roofing
  + -1 more
I obtained four bids when I decided to replace my home’s asphalt shingles. Two were from highly ranked Angies’s list companies, and the others were from firms referred by friends. Three of the quotes, including New Life’s, were roughly the same, and one was 30% higher. I preferred New Life’s bid because it was comprehensive, detailed and convincingly presented. I asked for two fresh references and obtained glowing reviews from both. I was impressed with Richard’s communication skills and attention to scheduling details, including weather forecasts. New Life completed the job exactly on time and left the site clean. I was pleased with the overall work of superintendent Frank Simpson, and grateful for the elegant repairs he engineered to prevent expensive work on my patio’s foam roof. The bill I paid was exactly what I was quoted, and the final product has a solid look and feel. New Life is an honest, old school company with a focus on customer satisfaction and value. They deliver quality workmanship, and I am confident they will honor their guarantee.
Description of Work: Tear-off and replacement of asphalt shingles, ventilator fans, facings etc on 2400 sq ft home with foam patio roof and adjacent storage shed, with repairs and refinishing performed as necessary.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

Contact information

6331 W Paradise Ln, Glendale, AZ 85306

http://www.newliferoofingaz.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
087785 CR-42
Trade License Locale
AZ
Trade License Authority
Arizona Registrar of Contractors
Trade License Expiration
08/31/2023

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Skylights,
Kitchen and Bath Remodeling,
General Remodeling

FAQ

New Life Roofing is currently rated 4.8 overall out of 5.

Monday: 6:00 AM - 6:00 PM

Tuesday: 6:00 AM - 6:00 PM

Wednesday: 6:00 AM - 6:00 PM

Thursday: 6:00 AM - 6:00 PM

Friday: 6:00 AM - 6:00 PM

Saturday: 8:00 AM - 12:00 PM

New Life Roofing accepts the following forms of payment: Check,MasterCard,Visa
Yes, New Life Roofing offers free project estimates.
Yes, New Life Roofing offers eco-friendly accreditations.
No, New Life Roofing does not offer a senior discount.
No, New Life Roofing does not offer emergency services.
Yes, New Life Roofing offers warranties.
New Life Roofing offers the following services: Complete Roofing, Additions, Repairs, Roof Inspections & Certifications, New & Existing Shingles, Wood Shakes, Tile & Flat Roofing
Urethane Foam & Metal Roofing.

Contact information

6331 W Paradise Ln, Glendale, AZ 85306

http://www.newliferoofingaz.com

Service hours

Monday:
6:00 AM - 6:00 PM
Tuesday:
6:00 AM - 6:00 PM
Wednesday:
6:00 AM - 6:00 PM
Thursday:
6:00 AM - 6:00 PM
Friday:
6:00 AM - 6:00 PM
Saturday:
8:00 AM - 12:00 PM