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Reviews
4.929 Reviews
Showing 1-25 of 29 reviews
CAROLE K.
03/2015
computer repair
 + -1 moreunknown
Description of Work: David Silverman was the best computer repair person bar none that I have ever used. Unfortunately, he died in an ATV accident in July of 2013.
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Betty P.
04/2014
computer repair
 + -1 moreUnfortunately some of the problems came back the next day. He was quick to come back and fix it again. When I called last month he did not return any of my 4 calls for service.
Description of Work: He cleaned up machine and fixed minor problems.
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$75
PAUL D.
03/2014
computer repair
 + -1 moreThe second computer was a laptop and is acting up again. I'm hesitating now due to price.
Description of Work: Repaired two computers.
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Yes, I recommend this pro
$400
Harold M.
02/2014
computer repair
 + -1 moreTried to contact with phone number provided by Angie's list and their web site kept getting no one here by that name, sent email as provided by their web site but still no response..
Description of Work: .
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Heather P.
01/2014
computer repair
 + -1 moreHe did a decent job setting them up for me. He is a one-man show.
Description of Work: He set up my desktop and tablet.
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Yes, I recommend this pro
$212.5
Thomas O.
08/2013
computer repair
 + -1 moreDavid is great at fixing computers! He just hasn't been answering his phone! I have called him several times to no avail! I guess I will have to get someone else to service my computers.
Description of Work: I need my computers serviced and have used David several times in the past!
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Christy F.
08/2013
computer repair
 + -1 moreMr Silverstein isn't returning phone call because he was killed in an ATV accident on Aug 2nd, 2013. RIP
Description of Work: Rebuilt computer
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Yes, I recommend this pro
$900
Barry E.
08/2013
computer repair
 + -1 moreDavid from N*** Associates is very personable, professional, and honest person. His knowledge and skill level is first rate. The hourly fee is fair considering the service is in your home and is a bargain when compared to some of the other computer store repair departments I have used. Within a very short time he found the problems that dated back to the building of the computer, as well as Malware attached to downloaded tool bars that was causing problems for me. He cleaned out the start up menu and found the proper driver for my external hard drive that was missing from the time of the computer build. Also his expert recommendation lead me to purchase proper security system software that after installed found more spyware and removed it. Furthermore there was still an unexpected file access issue that remained that went into the next day. One phone call to David at N*** Associates and he had the instructions for a fix sent to me within an hour. And it worked the first try. And he did this on his day off. Now that's dedication and commitment to your craft. Best computer Tech I ever used. I would use him again in a heartbeat!
Description of Work: David the owner/tech in short order diagnosed the problem as software related not a hardware issue. Came up with solutions and made the necessary repairs to the operating system and had enough time in his schedule to review our number 2 computer and tuned it up as well.
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Yes, I recommend this pro
$144
Robert I.
07/2013
computer repair
 + -1 moreDave definitely knew what to look for and how to fix it. He was very knowledgeable, considerate, and professional. I now have someone that I can finally trust and rely on to address my home computer issues. Price was very reasonable.
Description of Work: Fixed issues with my home PC. Blue screen of death of was popping up repeatedly throughout the day.
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Yes, I recommend this pro
$72.25
Todd & Arlene H.
06/2013
computer repair
 + -1 moreDave promptly answered phone and helped initially diagnosis my computer freezing problem. Determined that onsite service would be necessary so he scheduled services for the next day! Thank goodness as payroll was in just a few days! Dave called and arrived wanted to come earlier than appointment - which was great. Dave was professional and very clear with the work that he was doing. He tediously worked on my slow PC, restoring my mouse, keyboard and touchscreen from frozen mode and cleaned up computer software so that it is running faster! Thank you Dave for your prompt service, very fair pricing, and fixing my much used computer back to almost new! Arlene
Description of Work: Provide onsite computer diagnosis and repair.
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Yes, I recommend this pro
$200
NANCY H.
06/2013
computer repair
 + -1 moreCalled Dave about issues with home computer as we had family in town who couldn't link their I-Pads to our server. He came out the next morning, fixed the issues quickly and explained the process. He is excellent at assessing and fixing computer issues. He is professional and very knowledgable about any computer issues.
Description of Work: Fixed netgear link for computer - attached printer to home network.
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Yes, I recommend this pro
$100
Anthony P.
05/2013
computer repair
 + -1 moreCould not build the special server I needed for a security application.
Description of Work: Did not use
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Yes, I recommend this pro
Rebecca K.
05/2013
computer repair
 + -1 moreDave was very professional, polite, and considerate. We would definitely call him again in the future.
Description of Work: He found some viruses and removed them, and then restored our corrupted files. When he saw that he needed to run a 4 hour scan, he offered to take our computer back to his office so we would not be charged for that time .
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Yes, I recommend this pro
$238
Joseph C.
04/2013
computer repair
 + -1 moreCame out when they said they would. Did a great job.
Description of Work: I got the same virus twice, and the fixed it.
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Yes, I recommend this pro
$144
Katherine A.
03/2013
computer repair
 + -1 moreI used David about 2 months ago to come to my home and fix a variety of issues with my nearly 10 year old computer. He did a marvelous job, was thorough and very reasonable in cost. All was humming along nicely till this past Wednesday after turning on the computer a security alert message appeared. Unsuccessfully I tried fixing the problem and decided to call David. He spent the next twenty minutes via phone walking me through a diagnosis, a program uninstall and then a new security program install. All at no cost. Remarkable! He even offered to send me via email a couple of recommendations for a new computer system based on our family's needs (as mine will not likely last much longer) so that when I head out shopping I am not targeted with "upselling" from whatever vendor I select. Definitely two thumbs up for David.
Description of Work: The security program on my computer "vanished".
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Yes, I recommend this pro
Roberta F.
02/2013
computer repair
 + -1 moreExcellent, excellent!!!!
Description of Work: David totally cleaned up my computer and got it back to me in record time. He was a pleasure to work with and I would highly recommend him.
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Yes, I recommend this pro
$187
Katherine A.
02/2013
computer repair
 + -1 moreUnlike David of N*** Associates, I am the computer n*** and relied on David to fix my computer woes. I had been operating my home computer a couple of weeks with assorted computer ailments that I could not resolve. In utter frustration I called David to review my problems and ask his pricing structure and then scheduled him for the following day. He arrived promptly and went right to work. It took about 2 hours to right all the wrongs and my computer is working like a gem once again ~ and relatively speaking, it is an "old" computer of about 8 - 10 years. I am thrilled with his service and price and knowledge and while I hope to be problem free for a long time to come, I will certainly keep his name and number handy for future need.
Description of Work: Had spyware and other assorted ills removed from my computer.
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Yes, I recommend this pro
$145
Lisa O.
01/2013
computer repair
 + -1 moreWhat really stands out is his willingness to accommodate my schedule and that he came to my residence. He didn't charge me anything since he didn't actually do any repairs and didn't even charge me for a service call.
Description of Work: I had a laptop that the screen had quit working. He came and looked at it and verified what was the actually problem (bad motherboard).
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Yes, I recommend this pro
NANCY H.
12/2012
computer repair
 + -1 moreHe worked magic on the computer - explained what was needed and carried it out. I will definitely call him again.
Description of Work: Computer died - David came to the house and determined it needed a new power supply. I then requested him to try to determine why the speakers wouldn't work. He determined there was a virus that the antiviral software had left part of.
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Yes, I recommend this pro
$250
CAROLE K.
07/2012
computer repair
 + -1 moreI WAS HAVING VERY ANNOYING PROBLEM WITH RECENT UPDATE TO ADOBE FLASH PLAYER WHICH I DOWNLOADED; THE WEEK OF (7/14), i CALLED THE COMPANY I HAD USED PREVIOUSLY,, AND THEY DID NOT RESPOND TO ANY OF MY MESSAGES AND I LEFT SEVERAL OVER THE COURSE OF 3 DAYS; IN FRUSTRATION I TURNED TO ANGIE. I CALLED N*** ASSOCIATES AFTER CHECKING OUT SEVERAL REVIEWS WHICH ANGIE RECOMMENDED. I CALLED DAVID ON 7/23/12 AND MY CALL WAS RETURNED WITHIN AN HOUR. WE SET UP AN APPOINTMENT FOR THE FOLLOWING MORNING. DAVID ARRIVED ON TIME. WE WENT OVER WHAT WAS GOING ON WITH MY SYSTEM, HE RAN SOME SYSTEM CHECKS, REMOVED INCOMPLETE AND/OR CORRUPTED TEMPORARY FILES; UNINSTALLED AND RE-INSTALLED THE ADOBE FLASH PROGRAM, AND TOLD ME IF I CONTINUED HAVING TROUBLE TO CALL HIM. i WAS STILL HAVING A PROBLEM SO I CALLED AND REQUESTED SOME ADDITIONAL HELP; HE TRIED WALKING ME THROUGH THE DOWNLOAD OF A NEW BROWSER BUT I AM "TECHNICALLY CHALLENGED" SO HE HAD TO MAKE ANOTHER HOUSE CALL.. HE SET ME UP WITH GOOGLE CHROME, EXPLAINED HOW TO USE IT AND TOLD ME SINCE HE HAD SERVICED MY SYSTEM, SEVERAL OF HIS CLIENTS HAD HAD THE SAME PROBLEM, SO HE RESEARCHED THE PROBLEM WHICH IS WHY HE SUGGESTED GOOGLE CHROME. HE DID NOT CHARGE FOR THE PHONE WALK THROUGH OR FOR THE 2ND HOUSE CALL.. DAVID IS EXTREME;Y KNOWLEDGEABLE AND HE WENT THE EXTRA MILE FOR ME IN RESEARCHING MY PROBLEM. I WOULD RECOMMEND HIM TO ANYONE WITHOUT HESITATION.
Description of Work: ADOBE FLASH PLAYER ON MY COMPUTER KEPT CRASHING
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Yes, I recommend this pro
$70
MARY R.
07/2012
computer repair
 + -1 more(Sorry, I mixed these up; the story from start to finish is listed above, and here are the services he performed:) Diagnosed and repaired personal computer with long-standing issues of slowness, connectivity and error messagesInstalled and tested all-in-one printer/ fax machine/ copierInstructed how to change settings on printer
Description of Work: Yes, Dave is a nerd, but in a good way. He's polite, funny, soft-spoken and a genuine Computer Whiz- exactly the kind of person you want to work on your PC. So far he's helped us on three occasions. The first time, he spent about 2 hrs. on an in-home service call, trying to fix long-standing issues with slowness, error messages & connectivity; he ended up taking the unit back to his shop for repairs, and brought it back, good as new, the next day. We'd previously had three so-called "computer experts" try to diagnose the problem, but to no avail. Dave clearly knew his business, and exorcised all the Evil Computer Genies, for good. The total bill, after Angie's List discount, was $181.69 & well worth every cent. On his second visit, he hooked up a new all-in-one printer (what, you don't expect ME to read the MANUAL, do ya?), cleaned up the dust bunnies (actually, dust elephants) under the equipment, and even disconnected all those cables & cords that haven't been plugged into anything since 1982. More importantly, Dave is a perfectionist; while he said the fax machine was "functional", he wasn't 100% satisfied until he traced some noise in the phone lines to a faulty wall jack, which we later replaced. For our third experience, he solved a programming/ set-up problem over the phone, immediately- and for free. This guy rocks. What we especially like about Dave is his ability to explain complicated technical issues in plain, easy-to-understand English without being patronizing. His billing is clear and straight-forward ($85 per hour, to closest quarter-hour, with 15% discount for Angie's List members). We unhesitatingly recommend him for anything having to do with either business or personal computers, equipment, installation and repairs.
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Yes, I recommend this pro
$181.69
Robert B.
06/2012
computer repair
 + -1 moreDavid came the same day I called and seemed to be familiar with both my problems.In just a few minutes he had two computers fixed and working well.
Description of Work: Progammed my computer so it would wake up after going to sleep Loaded one of my favorite games that I couldn't load on a new Windows 7 OS
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Yes, I recommend this pro
$75
CONNIE D.
06/2012
computer repair
 + -1 moreI was very pleased with the response and services David provided. He figured out there was a minor problem with the internet services as well, and went through everything before he left. He is very pleasant and trustworthy. I will call him again for any other services.
Description of Work: I had my computer cleaned out, back to like new and hooked up a fax machine.
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Yes, I recommend this pro
$199
Pk N.
03/2012
computer repair
 + -1 moreDavid was on time. He was very personable. He looked inside the tower and explained that there was point in looking at software issues as the computer motherboard was going bad. He was honest and upfront as well as patient.
Description of Work: To check my desktop computer for viruses. He also tuned my laptop.
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Yes, I recommend this pro
$45
Skip H.
05/2011
computer repair
 + -1 moreHe is very responsive. We can really count on him. He has been wonderful. We have used him a lot. He will come to you. He will do it in your home or his place.
Description of Work: He has taken all my viruses off of my computer. He did a complete wipe of my computer. When he was installing Windows, I had enough memory that he built me a computer to what I needed for how I use the computer. I have nicknamed it "Zippy" it goes so fast. He kept parts that were not needed for that upgrade. I ended up with a whole new computer.
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Yes, I recommend this pro
$100
- 1(current)
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Contact information
unknown, Glendale, AZ 85308
www.nerdassociates.comLicensing
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Service Categories
Computer Repair
FAQ
Nerd Associates is currently rated 4.9 overall out of 5.
Nerd Associates accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, Nerd Associates does not offer free project estimates.
No, Nerd Associates does not offer eco-friendly accreditations.
No, Nerd Associates does not offer a senior discount.
No, Nerd Associates does not offer emergency services.
Yes, Nerd Associates offers warranties.
Nerd Associates offers the following services: Computer service & repair, Dentrix support, Dexis Support, Quality servers and workstations, Virus removal, Malware Removal, Data preservation.
Contact information
unknown, Glendale, AZ 85308
www.nerdassociates.com