Reviews
4.63 Reviews
Showing 1-3 of 3 reviews
Susan N.
10/2012
roofing
+ -1 moreAs mentioned previously the work was completed in the time frame provided. The company is always easy to contact. The workers were well mannered and polite. They matched paint perfectly. They made extra house calls during a rain storm that blew in. They charged less than their competition for the project proposed. A review of the work done was made months after the project was done for good measure. The office is friendly and gets all your questions answered. Concerns were addressed promptly and efficiently to my satisfaction. There was no hard sell and no push to purchase over and above that which was needed at the time. Having had about 4 other roofers do an estimate - I learned/observed the sales tactics - to fully 'trick' the customer into believeing they needed things done that did not need to be done, the very high pressure tactics of having workers jump on your roof and begin hammering while you are first talking to someone about the work - all this kind of shady stuff. There are probably other tactics - but the companies I had called had good reviews here - which was disconcerting - they behaved unethically in my mind... But NOT JLC ROOFING. These guys are full of integrity and hard working. They want your satisfaction. They get the job done and I am so happy to have found them - I'd trust them and will hire them again when I need more roofing work done.
Description of Work: I had an estimate of having a large sun patio roof totally redone as well as repair of missing shingles etc. on an older roof with a few years life left in it. They were honest and told me to start saving for a new roof - but that it might last another few years.... they did not try to sell me a roof prematurely and shared with me the different philosophies as regards replacing now or wating till the future. I had some wood work that needed to be done d/t rotting around the roof and and some things that needed to be trimmed, painted and protected all of which they did to my satisfaction - matching paint color really well. As an anxious new home owner I had many questions and all were answered. When a storm blew in with buckets of rain - an emergent visit to my home was made to protect work that had been done from damage - meaning all hands on deck drove to my house from another customers house nearby to make sure my home was sealed in between the two day installation process. They really cared about their work. Later on when a satellite dish was found loose on my roof they drove by and disposed of it for me at no extra charge with apologies and some confusion as to how and when this happened - I didn't really care as long as they got rid of it - i wasn't using it and didn't plan too - just worried it could crash on someone's head if it fell off the roof. It was attached before the roof job - now it was just sitting up there and needed to go. Before a year was out a worker drove by my house - hopped on the roof to make sure all was still looking good - I was told it looked fine. Now a full year out I either have another loose shingle or a new problem developing - with one phone call I was assured someone would be out to take a look and assess the situation. Their estimate for the entire roof came in about 2 grand less than another competing company. Awhile late my insurance company needed receipts and such of the work done and the office staff was very quick and polite to get the people the information that they required. Of all the contracters that did bits of work for me JLC Roofing was on top.... Nothing ever goes 100% without surprises - but even with that JLC roofing made sure I was well informed and satisfied with their work.
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Yes, I recommend this pro
$2,500
DENNIS Q.
05/2005
roofing
+ -1 moreNEVER DID THE BID, NEVER CALLED BACK.
Description of Work: NONE
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08/2004
roofing
+ -1 moreAFTER A MONSOON RAIN, THEY CAME THE NEXT DAY.
Description of Work: SERVICE CALL TO INVESTIGATE/REPAIR LEAK IN 2ND FLOOR BONUS ROOM.
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Yes, I recommend this pro
$175
Contact information
P O BOX 6132, Glendale, AZ 85312
Licensing
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Service Categories
Roofing
FAQ
JLC ROOFING is currently rated 4.6 overall out of 5.
No, JLC ROOFING does not offer free project estimates.
No, JLC ROOFING does not offer eco-friendly accreditations.
No, JLC ROOFING does not offer a senior discount.
No, JLC ROOFING does not offer emergency services.
No, JLC ROOFING does not offer warranties.
Contact information
P O BOX 6132, Glendale, AZ 85312