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Jim Brown & Son's Roofing

Founded 1982 • With Angi since July 2010

4.0

(23) Verified Reviews

Business Details

Phone Number

Address

5537 N 59th Ave.

Glendale, AZ 85301

Description

Jim Brown & Sons Roofing is celebrating 33 years of Roofing in the valley. We are a full service roofing company that services the entire state of Arizona. Whether it's roof maintenance, cool roofs, foam, tile, shingles or roof coatings we are the roofing company for you. *Residential Division

Verified Reviews

A few reviews for this pro...
Charles R.
5.0
05/09/2016
unknown
Description of Work
.
Category
roofing
Lori V.
3.0
03/20/2016
please see above
Description of Work
I ordered a big deal to do a roof inspection which included minor repairs. The repair man spent about 10 mins on the roof and then told me the whole roof needed to be redone. I asked him if they could do the roof and they could not accommodate the time frame that I needed it done in and told me no one else could either. I then called another roofing company and they were able to schedule me. Another person from Jim Brown then called me and told me I should have talked to someone else about scheduling...which is not my job as a customer. All in all, the original job I paid for could not have been done as the repair man only spent 10 mins on the roof. I would like a refund for my purchase.
Category
roofing
Robert H.
4.0
02/23/2016
The service was okay. I was disappointed because rather than fixing the problem, they gave me an estimate for additional work. If they were able to fix the problem, that would have been a good Deal. I would not have purchased the Deal if I had known that it was not actually going to fix the problem. The other estimates were saying that the underlayment has to be taken out. Everything has to be redone at some point anyway. I wish now I just got somebody to come out and give me a free estimate and not do anything. They were responsive. They came out when they said they would. I felt like I kind of wasted money, but it is not necessarily their fault. There was just one guy and he was very nice.
Description of Work
I purchased a Big Deal for Jim Brown & Son’s Roofing. They did what they were obligated to do under the special.
Category
roofing
Christian A.
5.0
02/17/2016
unknown
Description of Work
.
Category
roofing
James W.
5.0
02/13/2016
The entire experience with JBS Roofing was a pleasure. The estimator came when scheduled (called on a Friday, scheduled on the following Monday) and was very professional in explaining all that would be done and answering all my questions. Although the price was $50 higher than another provider, JBS could complete the job a month earlier than the other provider. I signed the contract and was told that scheduling would likely be about 2 weeks later, but I would get a call in 2 business days to schedule it. Two days later, I got the call and the date was less than 2 weeks away. The two men that came to do the work called during the 2 hour window for which they were scheduled and said they were delayed at the previous job and would be about 30 minutes after the 2 hour window. (Points for communication.) I am mechanically inclined so I watched them do all the work. They were careful removing the old gutters that contained a 1/4" of dirt and asphalt shingle gravel. The one who set up the gutter forming machine talked with me while he worked and answered all questions easily. The did a careful job of installation and sloped the gutter just the right amount. The also spray painted all screws that didn't match the gutter color. Afterward, they swept up all debris on the concrete patio and then blew it off, making it cleaner than when they arrived. I can't imagine a higher quality job done by more personable workmen. My job was small (33' of gutter in an L shape with one downspout.) They charged their minimum of $325 which would have probably covered a larger job so their pricing was not the lowest, but not unreasonable. They did everything they said they would do and met all promised schedules. I would highly recommend them.
Description of Work
Removed and installed new Aluminum Gutters on two sides of a patio.
Category
roofing
Victoria G.
2.0
02/04/2016
unknown
Description of Work
They came to essentially refurbish my roof. Unfortunately, they told me I needed a whole new roof for $20,000+. I was terrified, of course. In hopes of getting a slightly lower estimate, I contacted another roofer. I was told I didn't need a new roof, just some repairs and was charged $2000.
Category
roofing, roof cleaning
RACHEL A.
4.0
01/13/2016
I purchased this deal because i thought that the contractor was actually going to go up on my roof and make adjustments, small repairs, and actually fix a few things. Instead he just went up on the roof and inspected it and gave me pricing for repairs. Even though nothing was done, the contractor that came to my house was very personable. I guess I only ended up paying for an inspection and not actual work to be performed, which I am bummed about.
Description of Work
The contractor only went up on my roof and inspected it - there was no work done. He only quoted me pricing for repairs / replacement.
Category
roofing
Patricia H.
3.0
01/11/2016
It was okay. I wouldn’t hire him again but there wasn’t wrong with it. It was adequate. I didn’t hire him to do any work because I wasn’t impressed with it. They were okay, they weren’t great. I would not recommend them or use them again.
Description of Work
I purchased a Big Deal coupon from them. I hired him for an inspection.
Category
roofing
Antonio D.
3.0
12/15/2015
.
Description of Work
I explained what I was looking for, they do not do small jobs or patch work. He spent the rest of the time explaining how I need a new roof even though I never had leaks. He said he would give me quotes and the small job and the price for a new roof for both types of felt never heard back from them.
Category
roofing
Deborah M.
5.0
12/08/2015
unknown
Description of Work
Just look at the eves and check the felt under the tiles.i felt the info was worth the $. What he looked at was not
Category
roofing
Janis S.
3.0
12/08/2015
unknown
Description of Work
The service was to fix one tile and do an overall inspection of roof and caulk. They sent in another sales person to give a quote on another job and further work on the one tile. Never received the quote.
Category
roofing
Billy M.
5.0
12/07/2015
Good. The gentleman explained what and when he thought my roof required.
Description of Work
Inspected roof for possible issues.
Category
roofing
SYLVESTER G.
4.0
12/03/2015
unknown
Description of Work
Services were not needed
Category
roofing
Suzanne M.
5.0
11/27/2015
unknown
Description of Work
They performed an initial inspection as part of their $149.00 Tune-up special. The result of that inspection was some small amount of work, such as replacing a couple of tiles, cleaning out some areas, etc.
Category
roofing
Gene Y.
2.0
11/27/2015
unknown
Description of Work
I paid to have roof checked minor repairs to tiles , seals checked at roof penatrations up to i think 10 tiles replaced. I know at least 1 broken tile . the man didn't even say how roof was just got in truck and left .then sent e-mail saying roof is ok. I feel i got ripped off by angies list and this fly by nite co.
Category
roofing
Lorie M.
5.0
11/27/2015
unknown
Description of Work
Will contact them to do the job to do the roof after the first on the year.
Category
roofing
Carolyn R.
5.0
11/24/2015
.
Description of Work
I hired Jim Brown and Sons to inspect my roof and fix minor repairs. Mike arrived on time, introduced himself and went to work. When finished, he told me that our roof was in great shape. He even looked under several tiles and everything was fine. Mike went on to inform me that the flat roof over the patio would need attention in the next year or 2. Mike was very professional and I appreciated his honesty. I would definitively hire Jim Brown and Sons in the future!
Category
roofing
Michael W.
1.0
10/29/2015
We purchased a roof tune-up, which was to inspect roof, fix any smaller issues, replace up to 25 shingles, fix loose shingles, clean gutters etc. From what we can tell, they did an inspection, told us we had some loose shingles and bid out for them to fix it. No actual work was performed. I got up on roof and there were some loose shingles, gutter remained untouched. Totally disgusted that we paid for an inspection and didn't get anyting that was promised. Based on what this was supposed to be and what we got I'd never recommend this company nor do business with them again.
Description of Work
They did an inspection and charged 150.00. Doesn't appear any actual "tune-up" occurred.
Category
gutter repair, roofing
John J C.
5.0
10/28/2015
unknown
Description of Work
Steve was great he inspected our roof and replaced a tile that had fallen off.
Category
roofing
Paul D.
1.0
10/22/2015
They my appointment 3 months out. When they finally came out they sent a salesman instead of a roofer. He gave estimate for new roof and left. They basically tried to charge $150 bucks for a free estimate.
Description of Work
roof tune up
Category
roofing

Service Provider Response

Customer purchased the Promotion on 10/13 and provided three dates he would be available for us to inspect the roof. We were able to accommodate his request and inspected his roof on 10/22. Our inspector met with the customers spouse as he was not home. It was explained to the customers wife that they needed a new roof and nothing could be done to repair the leaks within the Angie's List promo. We have requested Angie's List to issue a full refund for the Demos family.
Bruce and Breana T.
5.0
09/28/2015
.
Description of Work
.
Category
roofing
S R.
5.0
08/28/2015
They were very competitive, and took care of my repairs with no questions asked. Tom Knudson. A+ quality of work and stood by their guarantee on the work.
Description of Work
Repaired my roof.
Category
roofing
Greg B.
5.0
10/16/2013
I contacted them by email after an internet search along with several other providers. I received a prompt response (even after hours) to schedule an estimate appointment. The owner, Ron Brown, arrived promptly as scheduled and discussed details of their products and installation. He followed up in several days with a comprehensive formal quote by email. After receiving another quote on the spot from a salesman who was eager to get an order immediately (at twice the price), we selected Jim Brown and Sons. Ron came out once more to finalize installation details and color. We signed the contract and scheduled installation several weeks out due to landscaping work that was in process. We paid a 50% deposit via credit card.The work was completed on schedule by two very courteous and professional installers. We we invoiced for the balance and paid by credit card. Everyone from Ron the Owner/President to the office staff and installers were very customer focused and professional. I was especially impressed by our total experience as this is a firm that does large commercial/industrial roofing work and our job was quite small, yet we were treated like a highly valued customer. I highly recommend them.
Description of Work
Installed seamless gutters and drip caps on single story personal residence.
Category
gutter repair, roofing

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    Business Highlights

    Emergency Services OfferedEmergency Services Offered
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available, PayPal
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes

    Services Offered

    Maintenance New construction Re-Roof Flat Energy efficient Cool roofs

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about Jim Brown & Son's Roofing

    How is Jim Brown & Son's Roofing overall rated?

    Jim Brown & Son's Roofing is currently rated 4 overall out of 5.

    What days are Jim Brown & Son's Roofing open?

    Jim Brown & Son's Roofing is open:

    Sunday: Closed

    Monday: 7:00 AM - 4:00 PM

    Tuesday: 7:00 AM - 4:00 PM

    Wednesday: 7:00 AM - 4:00 PM

    Thursday: 7:00 AM - 4:00 PM

    Friday: 7:00 AM - 4:00 PM

    Saturday: Closed

    What payment options does Jim Brown & Son's Roofing provide

    Jim Brown & Son's Roofing accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available, PayPal

    Does Jim Brown & Son's Roofing offer free estimates?

    Yes, Jim Brown & Son's Roofing offers free project estimates.

    Does Jim Brown & Son's Roofing offer eco-friendly accreditations?

    Yes, Jim Brown & Son's Roofing offers eco-friendly accreditations.

    Does Jim Brown & Son's Roofing offer a senior discount?

    No, Jim Brown & Son's Roofing does not offer a senior discount.

    Does Jim Brown & Son's Roofing offer emergency services?

    Yes, Jim Brown & Son's Roofing offers emergency services.

    Are warranties offered by Jim Brown & Son's Roofing?

    Yes, Jim Brown & Son's Roofing offers warranties.

    What services does Jim Brown & Son's Roofing offer?

    Jim Brown & Son's Roofing offers the following services: Maintenance New construction Re-Roof Flat Energy efficient Cool roofs