Five Star Remodeling & Demo, LLC

Five Star Remodeling and Demolition has been issued a Warning Letter from the Arizona Registry of Contractors alleging violations that include failure to obtain required building permits and permits necessary for work on electrical, gas and plumbing fixtures. The letter specifies that violation of code in these instances are grounds for suspension or revocation of the contractorâ  s license. Further, the Registrar has reserved the right to pursue disciplinary action against Five Starâ  s license in the future. In addition, one of the multiple licenses under which Five Star operates (ROC-33078) has been suspended. This Warning Letter was issued as a result of two complaints filed against Five Star. The complaints documented substandard work and damages incurred by us, as homeowners who contracted with Five Star for a full home remodel, at considerable expense. The AZ Registry of Contractors investigated the complaints and noted the substandard work and damages. The contractor was present at the investigation and when provided the opportunity to respond, did not deny any of it. ROC informed us that if it issues a report substantiating the items noted, we would required by regulation to allow the contractor back in our house to repair everything for as long as it takes. This, of course, is ridiculous. Given that we are not letting Five Star return, the complaints were dismissed. Litigation did not provide any relief in this regard. We were forced to settle with Five Star and are in the process of paying tens of thousands of dollars to have their substandard work and damage repaired. We would be happy to provide documentation of complaints and accompanying photos. Anyone considering contracting with Five Star is given fair warning.

Alex and his team were incredibly professional, efficient and job was completed on time with fantastic results! I would definitely recommend this company for any work you may have.

Five Star Remodeling was doing a kitchen remodel at my neighbors house. I was fortunate enough to walk into the residence while Alex was there. I called him over for a fireplace remodel ( 3 actually ), and he gave me the proposal on site. I was really impressed with his knowledge on fireplaces and the materials that need to be used once we remove the existing. Furthermore, he was able to give me the budgets for each material used and they were very accurate. We signed a contract and they began work the very next week. He is about to be done with the last one and I could not be more impressed. His communication with the designer was great and the project was not delayed a single bit. I will hire them to do my outdoor kitchen as well and I could not be more excited. I highly recommend Five Star Remodeling and Demo for any of your home remodeling/improvements.

Five Star Remodeling installed a Travertine patio at my home. It was a uniquely challenging project. Their team was meticulous in preparing the base and that resulted in a beautiful patio.

Working with Alex was a joy. The quality and craftsmanship was 10/10 both on custom cabinets and custom doors. Would highly recommend them and if we have other projects will use them again.

My wife and I really needed to make a change to our home as we bought it 10 years ago and havenâ  t changed anything. We hired Five Star Remodeling to change our floors and remodel our showers. Alex provided us with a quote and budgets and it was a perfect fit. They gave us a a time frame and they finished even earlier. The work came out impeccable. Very thankful and happy. I will hire them again in the future to change our kitchen cabinets. I highly recommend Five Star Remodeling & Demo for any home improvement.

Friendly, careful, willing to make corrections, responsive.

There were some bumps but they made it right in the end. You donâ t always get people who are willing to step up and take responsibilityâ they did.

They did a great job and had excellent communication throughout the process. Would recommend for any demo work needed

Alex And his Crew were Very Professional. Overall, Iâ m Very Happy With The Job They Did. Would highly Recommend 5 Star Remodeling and Demo!

Best Demolition contractors I have ever worked with. Their efficiency is just amazing and prices define their quality. Amazing people as well.

They are wonderful people to work with and their quality of work is top notch!