The door to door salesman Zach lied about the service and cost. They charged a $300 termination fee for a contract that I was unaware of. Also, Robyn in the office refused to look into the issue. The service was only a precaution as I didn't have any bugs before the spray. Two weeks after they came out I had ants in my front yard.
Description of Work: Spray for all insects
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$300
Response from Evergreen Pest and Termite
[Member Name Removed], We feel terrible that there was a miscommunication with one of our sales reps. Zack and Robyn are both no longer with us. With regard to the ants, often after service the products will flush out pest issues that may have been otherwise unnoticeable. We offer free spot treatment in between regular scheduled services so please call and let us know if that occurs. The service agreement we have people sign protects both the company and customer from any lack of clarification. Please contact the office at 623-566-1455 M-F 9-5 and Tammy will be happy to work all of this out with you. Thanks
Lee Ann V.
09/2016
3.0
pest control
+ -1 more
I sent them an email & they never responded.
Description of Work: pest control
Rating Category
Rating out of 5
responsiveness
1.0
Response from Evergreen Pest and Termite
[Member Name Removed]. We are sorry to see the poor review that you left. Due to the large volume of customers we have it would be impossible to respond to all emails. Feel free to contact our office at 623-566-1455 M-F 9-5. Thanks
Ronald S.
06/2016
5.0
pest control
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Evergreen Pest and Termite
Thanks for the review. At Evergreen we work hard to provide high quality products and service at a great price. We appreciate the opportunity to help keep your home pest free.
Al H.
04/2015
5.0
pest control
+ -1 more
Their product is guaranteed and if we have any problems in between, they come back with no hesitation which is a good thing. We have not had any issues.
Description of Work: We use Evergreen Pest and Termite -they come monthly.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$95
Mark L.
12/2013
5.0
pest control
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Response from Evergreen Pest and Termite
Thank you for the opportunity to treat your home. We strive to provide high quality products and service at a great price. We have noticed that there looks like a disparity in pricing on these reviews so i just want to make it clear for anyone looking. Average market price for pest service in AZ is $35-40/month. Because we use high quality products and strive to provide the highest quality of service possible there is no need to come every month. We offer bimonthly and quarterly service options with a guarantee that if you have pest problems in between regular scheduled service we will return at no additional charge. We want to offer a great price so our monthly cost average is normally between $30-35 / month depending on home size and various other factors. So a bimonthly service plan would be in the $60-69 range and quarterly service would be in the $90-99 range. We also provide many one time services for Termites, bees, etc and we are your local Bed Bug Heat treat specialists. Thank you for giving Evergreen a vote of confidence. We strive very hard to earn that.
Penelope B.
10/2013
5.0
pest control
+ -1 more
Evergreen was and is fantastic. I was turned onto them by another provider who recommended them to us b/c we were outside of his service area. Just two weeks before we had had another company come out to treat our home (whom we also found on Angie's List), but the ants we were having issues with had already come back. Given my uneasy feeling about the overall experience with the other company, I wanted to do some research about better options. When I spoke with Evergreen, I was initially just getting information on how much they're prices. Their prices were incredibly reasonable compared to the other companies we spoke to, especially for the scope of service provided. I felt really comfortable with the conversation I had with their scheduler. She was informative and professional. Their office is also close to our home, so we felt good about going with a local company. The service tech came out to help us, sprayed the interior edges of our walls, the garage, and then treated our foundation with a pressure hose. He also spread dry pellets around our plants and on the grass. All this was to treat the reoccurring ant issue we'd been experiencing. Its been two weeks and no ants in sight. Not even on our hardscape outside. The product that this company issued is safe for kids and pets. I believe they said synthetic organic? Basically man made from natural products, I believe. In either case, we are very happy with the results. We did have to sign a contract with the company, but its for service every three months for one year. They also guarantee their work, so if we spot pesky pests in the mean time, they'll come back out to help us. So far, we are very pleased with Evergreen and we're glad we made the choice to go with them. Prices are very reasonable, technicians and schedulers are very professional and friendly, and their guarantee on their work is great.
Description of Work: Treated our house, garage, and property for pests
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$60
Steven & Sandra M.
03/2013
5.0
pest control
+ -1 more
A representative of the company came to the door when we were outside. He did a great job of selling the service and the company. We decided to try it and have a 13 month contract with them. We had to change the date one time as we were gone and it worked out just fine.
Description of Work: We decided to go with Evergreen about 10 months ago. They did an initial spray in the house and around the house. They come every 3 months currently. They seem to do a thorough job and we have not any problems inside or out. We have been pleased.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Steven & Sandra M.
07/2012
5.0
pest control
+ -1 more
Over all, it has seemed to work as he said we would see dead bugs for 7-10 days around the house (outside). I have seen some, so I think it is working well. He came in and explained how this works on a monthly basis for the next year. They will always call in advance. I see they are relatively new to Angie's List. I am happy with their services so far.
Description of Work: A young man was handing out literature in the neighborhood. I told him I would talk with my husband about it because we've been thinking about having treatments. We purchased the half off price for the first service and will pay for 12 more treatments over the next year. They will come on a monthly basis. A man came and sprayed around the backyard, in the house and in the front. He seemed to do a very thorough job.
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Service Categories
Pest Control
FAQ
Evergreen Pest and Termite is currently rated 4.4 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Evergreen Pest and Termite accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
Yes, Evergreen Pest and Termite offers free project estimates.
Yes, Evergreen Pest and Termite offers eco-friendly accreditations.
No, Evergreen Pest and Termite does not offer a senior discount.
No, Evergreen Pest and Termite does not offer emergency services.
Yes, Evergreen Pest and Termite offers warranties.
Evergreen Pest and Termite offers the following services: Full service General Pest Control, complete Termite treatment including termite warranty and we are your local Bed Bug Heat Treatment Specialists