Daves Car Care

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I was towed to Daves on Sat so, the car could not be looked at until Monday. I was leaving for CA on Monday morning and could not pick up the car till Friday. I was called Monday afternoon and informed during their safety check they found the rack and piñon steering needed to be replaced. I was told the cost for the steering and 2 keys would be $1380.00.
I picked up the car on Saturday and have not had any problems.

Terrible. Dave comes on as a nice guy while your paying his high prices.  My wife asked him if he would treat his Mom like
that and I guess he would.  How many times can you bring your car back for the same issues?   After a week in one of the cars I had no brakes and was told its OK.  Than it got so bad I brought it back and guess what?.  One of the mechanics could not believe how bad it was.  He told me had one of the guys stop what he is doing and get right on the car. They did work on the car but something
about a washer that failed from their work caused no brakes in the back.  They love to charge their looking at the car of $99.
They figure you already invested $99 so go for the rest.
I think I will check out a different place recommended on Angie's list.
How many times can you apologize?  Its nice to apologize if you mean it and than give a price break.

I was traveling for work and my wife called saying that the truck would not start. We have used Dave's car care in the past so I had my wife call them. They had the truck towed to the garage and evaluated the problem. There was a security default that ended up being the problem and initially it was confusing, however they continued to solve the problem and kept my wife informed as to the work that was being done. The truck was repaired and my wife had the truck back in less than 3 hrs. We were extremely satisfied with the timely service, and the professional manner the people at Dave's provided. Every time we have used Dave's with both of our vehicles  we have been totally satisfied.

They performed all of the above in the time allotted, and provided transportation home & back for me.  I have always appreciated the service they provide to me, and their facility is absolutely spotless.  Their staff are very helpful and willing to explain in detail everything they suggest to be done.  I trust them to keep my vehicle in good working order and have never been disappointed. 

Dave's touts that he is a quality organization and if you want cheap go down the road. I have found they are VERY expensive and do not hesitate to escalate the prices to a point you have no choice but the get the repairs and except the fact that you have overpaid by double or more. A dealer is cheaper and less arogant.

For instance:
1) initial diagnostics $99 ok
2) remove the stuck spark plug of the head he sold me $450 questionable
3) $1000 to remove head to see if the head he sold me was the cause of the problem. no way resonable.
4) cost to quit repairs and have car towed off $2100.... really?
5) $3500 total repair cost twice....unthinkable.

Blah

My husband takes the car in and he was not pleased.  He had used Dave’s for a long time but they got nasty with him and refused to help him.  He went to another shop and they told him that Dave’s messed the car up and made the problem worse.  We are not happy with them at all.  We went at one point to have the air conditioning fixed because it was about 80 degrees in the car.  The mechanic held a sensor up to the vent and insisted that there was air coming out and that it was cold, but it was not.   When we’ve taken the car in and something wasn’t quite right, my husband would take it back and they would make the problem right eventually.  We live nearby and our experiences weren’t all bad.

They were great.  They were very honest and provided great service.  I will use them in the future. Their quality of work and pricing was good.  Their responsiveness, punctuality, and professionalism were great.  I had got another quote from a different place which was twice as much as Dave's charged me.  They did more work for the money I paid.

I have been happy with the service I have received From Dave's Car Care every time I have taken my vehicle in for its routine maintenance.  My experience this time was no exception.  After dropping off my vehicle at Dave's Car Care, I was given a ride home as they needed the vehicle for most of the day to do the required repairs.  That in itself was wonderful, but when the repairs necessitated leaving my auto overnight, Aaron arranged for a taxi to take me to work in the morning, and again to pick me up from work and return me to their facility to pick up the newly repaired vehicle.  I am beyond impressed! 

From the first time one enters the spotless reception area, the operation is impressive.  If a wait becomes necessary, they have a comfortable seating area with complimentary refreshments and current magazines on hand, making an otherwise boring wait as pleasant as possible.  From start to finish, every staff member is professional and ethical, and obviously takes pride in his or her work.  If your auto repair experience has been less than exceptional, gives Dave's Car Care a try - you'll be as impressed as I am! 

He is extremely honest and fair price-wise. He's never tried to get extra money out of us. If he doesn't see a need for anything, he doesn't pressure into unnecessary expenses. He only does what needs to be done. He doesn't try to sell the most expensive just the best for our needs.