I got a quote from Billy (nice guy) was a reasonable price, and after interviewing several companies over about 1 month we decided to go with these guys. They got the roof replaced in 5 days, and answered all questions with patience and understanding. However, upon research after the job was completed, because we were having some concerns about the quality of the roof, we found their license had been revoked. Their license was in good standing when we got the quote and didn't feel it was necessary to check again before service. When we called the owner, Carlos, he refused to return our phone call to answer our questions about it & stuck Billy in the middle causing him to defend his boss when it really wasn't his place. I felt that is poor business practice.
Description of Work: Prior to service license was in good standing. License was revoked at time of service & was not disclosed to us. Check their contractors license prior to getting any quote!
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$7,450
Julie P.
09/2012
4.0
roofing
+ -1 more
Billy provided one of three quotes that I received to shingle my house in Phoenix. He had called to check with me several times and they were having difficulties in getting the estimate to me (Office internet problems). His bid was higher than the lowest bid but it seemed to be the most honest to what the cost should be. There were many delays in getting the job done. Of course, one can not always the control the elements in August such as the heat and the monsoons. Perhaps a portion of the delay could be due to over scheduling the work crew?? There was some frustration due to the delays. Overall, it seems like they did a good job.
Description of Work: Remove existing shingles and replace sheeting as necessry and reshingle house roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$5,900
Shirley S.
12/2011
5.0
roofing
+ -1 more
They are good. I would use them in the future.
Description of Work: I used Cactus Roofing LLC in the middle of November for roofing.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Roofing
FAQ
Cactus Roofing LLC is currently rated 3.3 overall out of 5.
No, Cactus Roofing LLC does not offer free project estimates.
No, Cactus Roofing LLC does not offer eco-friendly accreditations.
No, Cactus Roofing LLC does not offer a senior discount.
No, Cactus Roofing LLC does not offer emergency services.