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Baker Brothers

Ceramic Tile, Hardwood Flooring Sales and Installation, Hardware & Home Improvement Stores,


Services we offer

Hardwood flooring.

Reviews

4.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
25%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.5
value
3.5
professionalism
4.5
responsiveness
4.3
punctuality
3.8
Showing 1-4 of 4 reviews

Mark G.
07/2013
5.0
ceramic tile
  + -1 more
They were just responsive and helpful. There was no fuss and they did it really quick. They were professional and the price was fair.
Description of Work: I used Baker Brothers for a tile floor.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Alberto T.
02/2012
3.0
ceramic tile, hardwood floor
  + 0 more
No problems with the hard wood floors. A DISASTER ON THE TILE INSTALLATION. NOT HAPPY. Baker Brothers collected all the money up front, before any work was performed. We were prepared to pay half on signing and half at termination of the work. But my American Express Card was debited the friday before the job started or any materials were on site. If during my carer I ever asked my boss to pay me first, I would have been fire in short order. The fact was,my employer allays retained two weeks of my pay. I work first, got payed later. Baker Brothers get paid first,do a lousy job later. How is that for good business ???? *********************************************************************************************************************** MARCH 21, 2012 Baker Brothers have send the same installers to re do the entire tile floors, they have removed all the tile that was installed by them and re-installed new tile. The job is it a bit better than before, however, we are left with a second house clean up once more. No compensation for the clean up second time around.
Description of Work: We had our floors done with hard wood flooring, the work was very good, the three installers (workers) we have no complaints, the product looks excellent,and we are happy with the work they have done with the hard wood. However, we are not pleased with the ceramic tiles in the bathrooms. First: Before any installation was performs, I asked for a 1/32 separation on the tiles. Approximately the thickness of a penny. The installer refused, stating that was not a Bakers Brothers company policy, But, I said, I am the customer and that is what we want. After discussing the problem we settle for 1/8th (2 pennys) of separation. Second: The work should have been done in one day, but ,they left at 3PM, They had to pick their children from school. Leaving us without the facility for an extra day, plus a day for drying up. Third: The separation the level and the finishing at the edges, are not all equal, some are 1/4 some are more some are less,the tiles corners are not square . Attention to detail was not applied, the job was rushed, and lousy workmanship. Fourth: The tile was order from Spain, as you can expect, was not cheap tile. A total waste of a good product, a lousy job, lousy installers. NOT HAPPY AT ALL.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$16,000

LINDA C.
09/2007
5.0
carpet installation, ceramic tile, flooring contractor, home improvement stores
  + 2 more
The Baker Brothers probably retired after handling my sale being that it cost me so much money. This was the first time I tried them and except for the little trouble I had with the tile man I had an overall great experience.
Description of Work: They put down hardwood flooring in the living and dining room which measured 180 square feet and 150 square feet respectively. They put carpeting in the stairway and tiled the 210 square foot entry way.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA M.
10/2005
5.0
hardwood floor
  + -1 more
THEY WERE ON SCHEDULE WITH DELIVERY AND INSTALL. BOTH ROOMS WERE FINISHED IN ONE DAY. THE CREW DID A GREAT JOB INSTALLING THE FLOORING AND ALSO A GREAT JOB CLEANING UP. THEY TOOK GOOD CARE TO ENSURE EVERYTHING WAS DONE TO OUR SPECIFICATIONS.
Description of Work: THEY REMOVED CARPET IN TWO ROOMS, (FAMILY ROOM AND OFFICE) AND INSTALLED LAMINATE WOOD FLOORING IN EACH ROOM.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$7,138

    Contact information

    16950 N 51st Ave, Glendale, AZ 85306

    www.bakerbros.com

    Service hours

    Sunday:
    12:00 AM - 5:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Ceramic Tile,
    Hardwood Flooring Sales and Installation,
    Hardware & Home Improvement Stores,
    Flooring Sales and Installation,
    Carpet Sales and Installation

    FAQ

    Baker Brothers is currently rated 4.5 overall out of 5.

    Sunday: 12:00 AM - 5:00 PM

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 5:00 PM

    Saturday: 9:00 AM - 5:00 PM

    No, Baker Brothers does not offer free project estimates.
    No, Baker Brothers does not offer eco-friendly accreditations.
    No, Baker Brothers does not offer a senior discount.
    No, Baker Brothers does not offer emergency services.
    No, Baker Brothers does not offer warranties.
    Baker Brothers offers the following services: Hardwood flooring.

    Contact information

    16950 N 51st Ave, Glendale, AZ 85306

    www.bakerbros.com

    Service hours

    Sunday:
    12:00 AM - 5:00 PM
    Monday:
    9:00 AM - 6:00 PM
    Tuesday:
    9:00 AM - 6:00 PM
    Wednesday:
    9:00 AM - 6:00 PM
    Thursday:
    9:00 AM - 6:00 PM
    Friday:
    9:00 AM - 5:00 PM
    Saturday:
    9:00 AM - 5:00 PM