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Simply The Best Heating and Cooling

About us

When You Want the Best Choose Simply the Best Heating & Cooling At Simply the Best Air Heating & Cooling, we are dedicated to restoring, maintaining and improving the home comfort of every individual and family we have the privilege of serving by providing the best heating and air conditioning solutions. Headquartered in Gilbert, AZ, we provide service throughout Phoenix and all of the metro surrounding cities. Call us today when you need heating and cooling service you can count on. An Expert Team You Can Rely On Our highly skilled technicians are fully equipped to diagnose, repair, and maintain your system using top quality, state-of-the-art HVAC technology and equipment. We stay up-to-date with continuing education and certifications to ensure your confidence in our work. As well, we carefully screen, background and drug test all potential staff as part of our strict hiring policy. You can rest assured that our technicians are always trustworthy, knowledgeable, and efficient. •Highly Trained and Certified •Screened •Background Checked •Drug Tested •Bonded and Insured •Better Business Bureau Member Since 2002 •Satisfaction Guaranteed Straightforward Pricing We are committed to providing you with an easy to understand price for your service before any work is performed on your system. Our Gilbert air conditioning technicians utilize Straightforward Pricing Guides and perform service and repair only with authorization from you, the homeowner. Our professionally trained and certified team will troubleshoot and diagnose any problem thoroughly and provide you with the details you need to make an informed decision. We believe that an informed client is the best client. Simply put, you set the appointment with our friendly office staff, your on-site certified technician will provide all the information need to make an informed decision, you tell what you would like to do based on your specific needs, and we have the tools, integrity, and knowledge to proceed accordingly. Ready to Replace Your Old Heating and Air Conditioning System? We offer free in-home estimates for heating and air conditioning systems in Gilbert, Arizona and throughout the Valley. If you’re ready for a more efficient, cost-saving heating and air conditioning system, call us today to make an appointment for a 100% no strings attached estimate in writing. Call Us 24/7 We have a representative to take your call 24 hours a day, 7 days a week to accommodate all of your Phoenix heating and cooling needs. Schedule an appointment for a diagnosis, tune-up, inspection or a free estimate on a new heating and air conditioning system. We know that there is no such thing as a convenient time to have a problem with your heating or air conditioning in Arizona. On hot days, this can actually be a health hazard – particularly for children and seniors. Before and after business hours, you have the opportunity to speak with a qualified and trained technician on our staff within 5 to 10 minutes of your phone call. We look forward to serving you, your friends, your neighbors, and your family throughout the greater Phoenix area.

Business highlights

Emergency services offered

Services we offer

cooling, heating

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
55%
4
9%
3
9%
2
9%
1
18%
Showing 1-11 of 11 reviews
Amstrong G.
Sep 2018
1.0
Wouldn't really stand by the products they sell. Exceptionally poor customer service. After they "repaired" it, the unit barely worked right. Nothing annoys me more than when an AC company says that an AC unit won't cool below 80 during the summer. Thank goodness we found a decent company that is responsive and stands by their work. Guess what? It cools just fine now after they repaired the shoddy installation! Simply the best? Nope. Simply the worst!

Ellen S.
May 2017
5.0
Yes, I recommend this pro
Very well. Service was excellent. Technician was very friendly and knowledgeable. They worked with me on the price.

Jean P.
Mar 2017
5.0
Yes, I recommend this pro
unknown

Justin Q.
Nov 2016
1.0
Sloppy work and cut corners on my installation. Many thousands of dollars down the drain getting it fixed. What a disaster. Switched to another company and got it done right. I wish I had never called them in the first place.

Joanne B.
Oct 2016
5.0
Yes, I recommend this pro
Ryan was once again excellent. He performed the expected thorough inspection then went over and above, helping us with thermostat programming and corresponding APP download and set up.

Patricia W.
Aug 2016
2.0
$184
Company replaced 2 run caps on 6/2/2016 because AC had stopped cooling.  I paid them 15.00 a month to be on their preferred customer list, which at the beginning I was told, would put me at the top of any list for repair work.  However, when I called on 6/1/2016, they said they couldn't get to me until the next day because they were too busy and in Gilbert which was too far away.  I reminded them of the 24 hour service, but it didn't make any difference.  So, they did make it out the next evening.  Replace the 2 run caps.  Then on 7/31/2016, AC went out again.  I called and AGAIN, they could come out because they were too busy and in Gilbert (I live in Glendale and had purchased this unit from them).  I was in a situation that I explained to them and had to get it fixed that day, but they told me no, they weren't driving to Glendale for an hour and then back for another hour to fix my AC.  I asked them why they didn't have a tech in Glendale or West side.  They said they do, but he only works Monday thru Friday, not on weekends.  He also told me to call another company if I wanted to.....I did do that, cancelled my monthly payments, and discovered what a sloppy job they had been doing all along because the new company showed me pictures of how they fixed my AC and the mess they had created.  I wish I had known that a long time ago, because Simply the Best never tried to get to the root of the problem.  I purchased this unit from them and have had 11 run caps replaced, and suggested Hard Start installed and a suggested surge protector.  All in an attempt to stop the problems with the Run Caps.  New company has installed a Run Cap with 3 year warranty, made in USA and is NOT a cheap made in China part.  New company redid the mess Simply the Best created and my AC is running great.  I do not recommend Simply The Best.
When I purchased this AC from Simply the Best, they should have replaced it after so many Run Caps were blowing instead of just replacing them....now it's not under manufactors warranty.  A new AC and 11 run caps in 5 years is not acceptable. 

Sharlot K.
Oct 2014
4.0
$5,463
unknown

Karin C.
Aug 2013
5.0
Yes, I recommend this pro
$811
It was great. We are cool and comfortable. They are very responsive to our questions.

Marc H.
May 2013
3.0
$25

I purchased a "Tune-Up and Power Clean" from this company on Living Social. As I have a contract and extended warranty on my 3-year-old Trane 19i system with another company and the system had just been serviced in the last month I told the tech that all I wanted was the power clean (which my regular company charges extra for - and this deal was $60 cheaper than what my regular company charges). I did find out why - where my regular company removes the 'lid' and spray-cleans from the inside, this company only sprays a chemical on the outside and rinses it off - a cheaper method that doesn't appear as thorough as a reverse-flush type cleaning.

The tech did an acceptable job - what got me is in talking to the tech about what his company might be able to do better than my current contracted company he stated several "mis-truths" (to put it most kindly). I will not consider this company for any future work, and what I got was barely worth the $25 I paid - much less the "$139.95" I supposedly saved per their receipt. Not cool.



Laurence R.
Nov 2012
5.0
Yes, I recommend this pro
$2,700
very well, they were prompt, completed it on the day we aggreed upon. Couldn't be happier.


LOIS T.
Feb 2005
5.0
Yes, I recommend this pro
$4,500
WE HAD NEVER USED THIS COMPANY BEFORE, BUT FOUND THAT WE WERE VERY SATISFIED WITH THEIR SERVICES. THEY WERE COURTEOUS. WE WERE GLAD THEY COULD COME OUT ON SUCH SHORT NOTICE.

Licensing

State Contractor License Requirements

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FAQ

Simply The Best Heating and Cooling is currently rated 3.7 overall out of 5.

Simply The Best Heating and Cooling accepts the following forms of payment: CreditCard

No, Simply The Best Heating and Cooling does not offer free project estimates.

No, Simply The Best Heating and Cooling does not offer eco-friendly accreditations.

No, Simply The Best Heating and Cooling does not offer a senior discount.

Yes, Simply The Best Heating and Cooling offers emergency services.

No, Simply The Best Heating and Cooling does not offer warranties.