Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Rocky Mountain Restoration
Water Removal Recovery Service, Laminate Wood or Stone Flooring - Repair, Major Home Repair (General Contractor),
About us
At Rocky Mountain Restoration we specialize in restoring commercial and residential properties that have been damaged by fire, flood, storms or mold. We strive every day to provide the highest levels of craftsmanship, customer satisfaction, and peace of mind. No cares more than our team about restoring not only a building, but peoples lives after a disaster. We work directly with property owners and insurance companies 24 hours a day, 7 days a week, and do our best to fulfill all of their individual needs. Rocky Mountain Restoration stands for professionalism and integrity, and our loyal customers can attest to the quality of our work. We offer free evaluations. We accept and work with all insurance carriers and use industry standard billing. We are an IICRC Certified Firm.
Business highlights
Se habla espanol
Emergency services offered
16 years of experience
Services we offer
Asbestos Abatement, Fire and Smoke Damage Cleanup, Mold Remediation and Mold Removal, Trauma and Bio Cleanup - Residential and Commercial, Water Damage Restoration and Water Removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.218 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 6% | ||
| 0% | ||
| 11% | ||
| 11% |
Showing 1-18 of 18 reviews
Serkan B.
May 2025
I am very disappointed with my experience with this scam company. They verbally quoted a price range of $10K–$20K, but later billed me $31K without providing any updated estimates or seeking approval. They also assured me there would be no issues with my insurance, which turned out to be false. My insurance company also found Rocky Mountain Restoration’s pricing to be well above industry standards and refused to cover the full $31K. Another company quoted $12K for the same work, and my insurance determined that a fair price is $23,859.46. I am misled and overcharged, and I cannot recommend them based on this experience.
Chaim J.
Apr 2021
They came out left for fans drill 20 holes left to dehydrators use 20 rags and removed the 2’ x 2’ sheet rock that was under the water heater and nine linear feet of baseboard so they couldn’t make the holes in the wall did not have to cut any sheet rock and they charge $7000. They over inflate the work they do and over bill insurance companies. Does that picture look like 120 ft.² need to be treated for fungus. I could’ve tore down the wall and put up new wall, the person there quoted me $3500 and that was astronomical
Colette C.
Mar 2019
Excellent. On time very polite. Communication
Lynne S.
Mar 2019
Fantastic! I had just landed in NYC and got the call from a tenant that water was rushing into their kitchen from upstairs. I contacted Rocky Mountain and they were on site within minutes. They worked quickly and expertly with the property manager and construction team. Our wood floors were saved from damage because of their quick work.
Kristen B.
Feb 2019
Rocky Mountain was a lifesaver. We had just moved into a new home and our 2nd night there the master shower leaked and we didn't discover it until FOUR people had showered. The ceiling swelled up and collapsed and I panicked!! I'd heard of Rocky Mountain through family who'd used them (my grandma's home flooded and they made it look like new) so I knew they were the only call I would be making. Someone was there within an hour of my call, maybe less, and they were amazing. They also worked with our insurance company to save us some trouble. And when it turned out the plumber our home warranty hired didn't do the job right and the shower leaked AGAIN right after it had been repaired, RMR came out and re-repaired the same spot! Our ceiling looks fantastic. Amazing company, amazing employees. Will hire again the next time there's a small disaster I'm facing!!
Krupesh K.
Feb 2019
They were phenomenal. They did a brilliant job.
Response from Rocky Mountain Restoration
"Thank you for the feedback. I'm happy our team took good care of you. Thanks again!"
Judy S.
Feb 2019
They were fabulous and did a great job. JT coordinated everything for me and he was great. He was calm, thorough and explained everything to me.
Response from Rocky Mountain Restoration
"So glad we were able to help out. Thank you for entrusting us with the work in your property! Gratefully, Adam Webster CEO / President Rocky Mountain Restoration"
Martha C.
Feb 2019
I was very pleased. JP was very helpful and patient and explained everything.
Response from Rocky Mountain Restoration
"Thank you for the kind words and feedback. I will make sure to recognize our team members who did an outstanding job for you. Thank you for entrusting us with the work in your home."
Bryan S.
Feb 2019
It was 95% positive. They were prompt and got the job done.
Response from Rocky Mountain Restoration
"I'm so happy you had a positive experience with our company. This is what we strive for. Thank you for entrusting us with the work in your property! Gratefully, Adam Webster CEO / President Rocky Mountain Restoration"
Henry J.
Feb 2019
They did a very good job. It took a little longer than anticipated due to needing to get everything dried out real well. They were professional and I would definitely hire them again. I would highly recommend them to anyone.
April A.
Feb 2019
They were on time, and super helpful, even when dealing with me & my crazy schedule. They made sure the job was completed the right way. Very professional. Would use again if needed.
Ann L.
Feb 2019
They were professional, Easy to work with, On time and Very efficient.
Nick B.
Feb 2019
Rocky Mountain restoration was referred to us by the great folks at Armer Corp. who came out to repair the pipe/plumbing issue we had (Armer Corp is our home warranty companies go to for plumbers, sadly the second time I've had to have them out to fix issues with our new home and they were awesome both times, highly recommend them as well). Rocky Mountain was a pleasure to work with. They were incredibly prompt, took care of everything I knew needed to be done and few things I hadn't even considered. Best of all they were awesome with working around issues we had with our households hectic schedules to get them in and out of the house each time they came in to check on work or start new portions. They couldn't have been any nicer, more helpful, or professional. It's my hope to NEVER need their services again, however if the need arises, they will be the first ones I call!
Response from Rocky Mountain Restoration
"I'm glad you had a good experience with my company and our friends over at Armer Corp. We strive to provide our customers with a great experience. I will make sure to pass on your kind words to my team and acknowledge them for a job well done. Thanks again."
Justin B.
Feb 2019
They were great - professional, quick, & efficient. The washing machine broke & flooded the kitchen causing the floor & walls to get really wet. Even though it was in the evening we still had a tech to our home within an hour or two. He assessed the situation & let us know how they could help get our home back to normal without ongoing issues or mold. They set up their equipment & came back a day or so later to check the progress. After a few days everything was back to normal. Thank you for your great service!
Response from Rocky Mountain Restoration
"Thank you for your feedback. I’m glad we were able to help out and that you have a good experience. Thanks again."
Todd D.
Feb 2019
I couldn't have had a better experience. The staff was very professional and dis a top notch job!
Response from Rocky Mountain Restoration
"Glad we were able to help out. I’m so happy the project went well for you. Thank you again for allowing us the opportunity."
Richard W.
Feb 2019
Rocky Mtn Restoration was incredibly easy to work with. The time from first phone call to getting fans in to dry out my roof was surprisingly fast and really never had a hiccup during the process. I had so much success with Rocky Mtn that I recommended them to two other people I knew who had water damage from the storms. Feels like in the world of restoration and contractors it’s rare to find a company you really feel good about- for me it was Rocky Mountain. I’ll update again if I use them but hopefully my roof holds up.
Response from Rocky Mountain Restoration
"[Member Name Removed], Glad we could help out. I'm happy that you were pleased with our team. This is what we strive for. Thank you for your business and entrusting us with the work in your home. Gratefully, Adam Webster CEO and President Rocky Mountain Restoration"
Eric F.
Jun 2017
Angie’s List - Rocky Mountain Restoration was prompt and provided after hours service. They wanted us to file an insurance claim, but I repeatedly said I would pay cash because of the small job and my $1000 insurance deductible. They did very little work (3 fans, 1 de-humidifier, plus a few visits to check the progress of the dry-out) and charged over $1,000 - which is a bit more than my deductible, hmmm...! They quickly began to act as if I was an annoyance as a small $1,000+ cash customer. They were borderline hostile when I asked for billing details. Not surprisingly, the detailed billing exactly added up to their $1,000+ asking price for 3 fans and 1 de-humidifier that were in our house for 3 1/2 days. They showed no appreciation for my cash business and acted insulted and irritated that I would ask for billing details or ask for costs to be kept down. They may treat you right if your job is big and paid for by deep pocketed insurance companies, but they did NOT treat me right – a “small” $1,000+ cash paying customer!
Beverley R.
Aug 2012
This was an extremely poor experience because of the coercive business practices. The insurance company is also extremely appalled at the business practices of RMR.
Response from Rocky Mountain Restoration
"My name is CJ and I am an owner at Rocky Mountain Restoration. If I was in your shoes and had work done in my home and a lien placed on my property without my knowledge, I would be very upset too. However, according to Arizona lien laws, if we as a contractor do not file a 20 day preliminary lien notice, we forfeit our rights to lien the property down the road in the event we are unable to collect from a client. The notice you received is merely a procedural notice (20 day preliminary lien) as was noted in the letter you received with your invoice. We send the letter out to every client also to insure that there are no surprises when the 20 day preliminary lien notice arrives. In my three years experience, we have never had to lien a client's home for non-payment, because we take every possible action to avoid this situation. I apologize for the confusion and would love to talk more with you about this and help get the issue resolved. I can be reached at 480-969-2860. Please call! Best Regards, CJ Smith Below is a link for more information from the Arizona Legislature on the 20 day preliminary lien: http://www.azleg.state.az.us/ars/33/00992-01.htm"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Rocky Mountain Restoration is currently rated 4.2 overall out of 5.
Rocky Mountain Restoration accepts the following forms of payment: CreditCard
Yes, Rocky Mountain Restoration offers free project estimates.
No, Rocky Mountain Restoration does not offer eco-friendly accreditations.
No, Rocky Mountain Restoration does not offer a senior discount.
Yes, Rocky Mountain Restoration offers emergency services.
No, Rocky Mountain Restoration does not offer warranties.