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R & K Building Supplies

Founded 1974 • With Angi since March 2014

4.6

(22) Verified Reviews

Business Details

Phone Number

Address

25 W Baseline Rd

Gilbert, AZ 85233

Description

R&K is a fully licensed Insulation contractor, serving the greater Phoenix area. We use top quality brands, and our installers are skilled at working with fiberglass batts, blown-in fiberglass and cellulose, and spray foam application. Our estimators are knowledgeable about the various insulation

Verified Reviews

A few reviews for this pro...
Domino P.
1.0
11/02/2022
I purchased a new build home within a community that hired R&K Building Supplies as a contractor to put in our doors. We moved into our home in September 2021. From day 1 of us walking into our home we noticed the front door was not closing correctly. It was hitting the doorframe due to the door itself not being leveled. The weather stripping was also messed up all around the door. The door leading into our pantry was also unable to close at all. We immediately let our builders know and they said they would let us know within a few days when it could be fixed. Weeks pass and my builder stated they could not get anyone from R&K to call them back. A month goes by and a rain storm passed through. We discovered the garage service door's weather stripping was bad and water leaked into our garage. The front door became so unleveled as time went on that myself and my husband would have to slam against the door with our full body weight to get it to close. I want to say around December we finally got word back from our builder who said they would not be able to fix the door until the end of September 2022! OVER A YEAR LATER! We asked multiple times for a sooner date but they kept saying they were booked and there was no available slots. The issue with the front door became unbearable as it was damaging the door and the doorframe more and more. I was expecting a baby in March and the issue became one of safety. I couldn't continue to shove myself into the door to get it to close anymore. I made one finally attempt to try and find a sooner date but the answer was no and I was to keep the September 2022 date. The week I was due I made the decision out of safety for myself and my newborn to have the door fixed myself. I had my dad come and replace 3 screws to get the door somewhat leveled. This helped a lot and I felt better knowing my door could close behind me when I needed it to. This last week my appointment with R&K finally came. The gentleman that showed up already seemed irritated. We let him know about the 3 doors and immediately he started questioning us about the front door. "Its closing now - why would I need to adjust it further? Why are those screws different? Did you guys touch it?" We were honest and let him know that we had waited over a year for them to come to our home and back in Spring we couldn't wait any more and needed the door leveled just a little bit. "Oh that voids your warranty - i'm not touching that door" he said. My husband: "We waited over a year for you guys and we needed it to close for our safety! We just had a baby - how did you expect us to not have our front door close?" R&K Tech:"Doesn't matter - once someone else touches this door we can't help you sorry" My husband: "So there is nothing on it you can fix? Not the screws or the weather stripping?" R&K Tech: "Nothing - sorry" At this point we were so shocked and upset we just asked him to leave. There was no empathy, no emotion, no nothing. They truly expected us to continue to live with a non-closing front door with a new mother and newborn inside. Shameful and unprofessional. I understand warranties - but I also understand patience and I waited over a year with patience and understanding. There was no human element to the visit. Truly disappointed.
Description of Work
Doors Within New Home Build Needed To Be Adjusted For Safety
Category
doors

Service Provider Response

Hi [Member Name Removed], I have contacted you directly regarding the warranty/service issue with the doors where we were a subcontractor for your builder. Please check your messages on Yelp and you'll find contact information for our managers there. This profile is for our Insulation Division, which is unrelated.
Jennifer F.
2.0
04/30/2018
I called to schedule a quote for insulation at my house. I already had two quotes from King Insulation and Phoenix Insulation where they both came to my house. I was transferred to Tyler on the phone who was very polite but he gave me a verbal quote instead of scheduling a visit. When I emailed the company to confirm the quote, I was told by Ben - "The quote he gave you site unseen should be competitive in the market without coming to look in your attic. We have to make sure to cover ourselves for varying amounts of insulation and other unforeseen items that may be in your attic." As R&K didn't even bother to come to my house to provide me with a reliable quote, we went with another company. Based on the other two quotes, I expected to be scheduled for a visit and provided with an actual quote.
Description of Work
Insulation
Category
insulation
Phyllis S.
5.0
09/02/2017
It went very well and looks really much better.
Description of Work
New gravel delivered and installed in my yard.
Category
pavers, gravel
jerry R.
5.0
08/30/2017
They did a good job.
Description of Work
They put flooring down in my front room.
Category
flooring contractor
Mark W.
5.0
03/11/2017
Accurately identified problems and executed repairs.
Description of Work
Andersen windows repair.
Category
replacement windows

Service Provider Response

Hi [Member Name Removed], Thank you for taking the time to leave feedback. We are pleased that received such high marks from you and will share this with our Windows Department as well.
JEFF C.
1.0
11/15/2016
This company is lie after lie after lie and poor workmanship after poor workmanship. Lets start with the lies, Tim Morgan, my sales rep, informed me that they were a direct Therma-tru dealer. This is not correct, according to Therma-tru, they only sell their doors direct to OrePac Building Products and Huttig Building Supplies. Turns out R&K buys from these two sources and NOT direct from Therma-tru. I could go on and on about more lies, but I blame myself for not vetting this company properly. Any one who is thinking about hiring this company should ask yourself one question first, why give this company 15, 20+ points for just being a middle man. Why not go direct to OrePac or Huttig and save some money. Most disappointing however is the poor and down right bad workmanship. In construction, obviously, mistakes can happen. However, a true test of a companies character is their desire to try and make the customer happy. R&K has not such desire. I have French doors not properly installed, glass that has waves in it, a pair of barn doors with visually crooked hardware (see attached photo). During installation R&K chipped my travertine tile and their fix was to just throw some grout in it. R&K's response was "its good enough", really. Their service techs were asked to leave due to the fact that they either didn't care or more likely they don't have the proper skills or training to accomplish the job professionally. When my concerns and issues were bought to the attention of the owner, Chad Coons, he completely dismissed me. There are still many issues which need to be corrected, however, it looks like I'm on my own. I believe this because in Mr. Coons' own words "daylight through a door is completely normal". R&K's standards are the lowest, daylight should not be present and hardware should not be installed crooked.
Description of Work
Door Installation
Category
doors
ROBERTA C.
5.0
08/23/2016
I was extremely pleased with this company. Tim and Josh were remarkably patient and helpful in helping me find the right windows for my home and budget. The installation went very smoothly .Aaron and his crew were prompt and seemed to work very well together. The windows look great. I would definitely recommend R&K .
Description of Work
Window replacement
Category
insulation, replacement windows
Jim S.
5.0
05/18/2016
unknown
Description of Work
Skylight & Install 6 Milgard Replacement Windows.
Category
insulation
Shari R.
5.0
01/18/2016
Everything went perfectly and as expected.
Description of Work
Provided and installed a large picture window in the living room in Gilbert AZ. Window is triple paned. I guessed on amount since it has almost been a year
Category
insulation
Walter T.
5.0
12/22/2015
.
Description of Work
Gary from R & K insulation helped us to double our R value in the attic. Awesome experience.
Category
insulation
Brian M.
5.0
10/19/2015
Julann at R&K worked with us to find a replacement for our double front doors. R&K offered solutions that other contractors did not. They removed the old doors and installed the new wood doors. They filled the gaps in the door frame that were left when the builder installed the original doors. We are very pleased with the work R&K has done and will use them again.
Description of Work
Front door replacement
Category
insulation, doors

Service Provider Response

Thank you for taking the time to leave a positive and detailed review! We are happy you had a great experience with our company, and we'll share your comments with Julann and the team.
christopher A.
5.0
05/18/2015
They installed 10 doors, 4 or which were solid core. They were able to get all the doors in and out within four hours. The only concern was that there was a miscommunication about who was supposed to take the old doors away, but they were able to get everything resolved. Everyone was really friendly, and we're very happy with the work.
Description of Work
They came in and installed doors for us.
Category
doors

Service Provider Response

We're glad you had a good experience and appreciate you taking the time to share it with others! Thank you!
Charlene E.
5.0
05/15/2015
A 3-man crew showed up bright and early each day of our 3-day window installation and got right to work. They communicated with us throughout the day about what the procedures were and asked several times if we had any questions. They were friendly and courteous and knew what they were doing. They cleaned up each day and left minimal mess (dust) when the job was complete. I would work with this company again and I would refer them to other people.
Description of Work
Installed new windows in our home
Category
insulation
irene V.
5.0
04/13/2015
They are good and gave me a discount. They were nice and professional. I would use them in the future.
Description of Work
I used R & K Building Supplies for insulation last September.
Category
insulation

Service Provider Response

Thanks for your review!
Carlos W.
5.0
03/05/2015
We contacted R&K Building Supplies after a friend used them. Cody was our sales contact. He was helpful and always easy to get a hold of to answer questions, etc. He also worked with us to make sure the front facing windows met HOA guidelines. When the head of the installation team came out to measure, he were on time and provided a wonderful idea for our sliding door that was outdated and provided narrow entry from the patio. The installation crew arrived on time, worked hard, made sure to protect what they could from the dust and cleaned up at the end of each day. They completed the installation, stucco repair and drywall patching well. They answered any questions we had and were sure to give us a quick overview on operation, cleaning, etc of our new windows and door. Most important, they were mindful that they were entering someone's home and always made sure to make the process as painless as possible for our family. We have loved our new windows and door and will use them again in the future.
Description of Work
Removed & installed 5 new windows and 1 sliding glass door. They repaired exterior stucco and interior drywall where necessary.
Category
doors
Norman T.
5.0
09/24/2014
unknown
Description of Work
Insulated attic, were on time did a great job. Cleaned up well after the job.
Category
insulation

Service Provider Response

Hello [removed member name], Thank you very much for the great review! It was a pleasure to do business with you and we hope you enjoy the savings you should should see from insulating your home. R&K is here for all of your building supplies needs and services!
Laureen S.
5.0
08/14/2013
They are supposed to be here on Thursday to do the job. The gentleman that came out was very punctual. So far, it has been so good. He told us several options as to what kind of insulation we wanted, how much and how long each one would be good for us. Your insulation packs down over the years and so he told us what would be the best for us.
Description of Work
I got an estimate from R & K Building Supplies for insulation.
Category
insulation
edward R.
5.0
02/07/2013
Gentleman arrived on time explained product and installation method. Measured windows and reurned to office to have quote prepared. Quote received by e-mail in two days (Or maybe next day don't remember exactly). Reeceived quote from other source and asked RK for more info. Revised quote rec'd next day. Compared quotes and selected other vendor. It was a difficult decisio0n. RK personel were friendly and seemed knowlegeable but so was other vendor. Would not hesitate to recommend this vendor based on my experience with them!
Description of Work
Requested estimate
Category
insulation, replacement windows

Service Provider Response

Thanks for the positive feedback! We're glad you are pleased with the service you received. We welcome the opporutnity to earn your business with your next home improvement project.
Xiaorong M.
5.0
12/18/2012
The process is decent. I researched online beforehand. The quote from R & K is inline with government insulation guideline. Ask any questions you have. R & K will tell you what they do and donot do. I would recommend them for attic insulation. I am waiting for the summer months to see how much difference the added insulation can make.
Description of Work
Added R19 insulation to the two attics. After contacting R & K, Trevor quickly setup an appointment with me and came over to walk through the attic. He measured the area, estimated existing insulation and showed me samples of a couple of options. He answered all my questions. Because of the long weekend, he left me his email address, should I have more questions. On the day of insulation installation, two R & K installers showed up on time. Trevor also stopped by and went through the exact work with the installers. The work took 2 hours + and the two installers were sweating all over when completed.
Category
insulation

Service Provider Response

Thanks for your review! We're glad you were pleased with R&K and are excited for the savings you will see on your utility bill, especially in the summer!
Ron R.
5.0
08/06/2012
They are excellent. I will use them again in the future if required.
Description of Work
R & K Building Supplies switched a window for me. It cost me nothing.
Category
insulation, replacement windows

Service Provider Response

Thank you! We're glad to hear you are happy with the product & service! We appreciate your business and the positive feedback!
WENDY A.
5.0
10/29/2006
They were a little late in getting here so they reduced my final cost by a reasonable amount. They performed the job well, and it took less time than I anticipated.
Description of Work
Blown-in insulation for attic.
Category
insulation

Service Provider Response

[member name removed], Thank you for taking the time to leave a review. We appreciate your business and I am glad to hear that you were compensated for the tardy arrival. We always try to make sure our customers are satisfied.
TRISH S.
5.0
10/18/2004
THEY WERE THE MOST COMPETITIVE OUT OF FOUR BIDS. WHEN THE WINDOWS WERE DELIVERED, TWO OF THE WINDOW PANES WERE NOT EVEN. CUSTOMER SERVICE WAS AMAZING. THEY ORDERED NEW WINDOWS AND HAD THEM INSTALLED. WE ARE VERY HAPPY WITH THE QUALITY AND THE PRICE OF THE WINDOWS.
Description of Work
ORDERED 9 MILGARD ALUMINUM LOW E GLASS WINDOWS WITH PANES AND SCREENS AND ONE 9 FOOT SLIDER.
Category
replacement windows

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    Offers Coupon

    Licensed
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, American Express, Discover, Financing Available
    Warranties
    No

    Services Offered

    Free Attic Inspections & Estimates. Installation of blown-in fiberglass and cellulose, fiberglass batt, spray foam and radiant barrier insulation products for residential upgrade, remodel and new construction.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about R & K Building Supplies

    How is R & K Building Supplies overall rated?

    R & K Building Supplies is currently rated 4.6 overall out of 5.

    What days are R & K Building Supplies open?

    R & K Building Supplies is open:

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    What payment options does R & K Building Supplies provide

    R & K Building Supplies accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

    Does R & K Building Supplies offer free estimates?

    Yes, R & K Building Supplies offers free project estimates.

    Does R & K Building Supplies offer eco-friendly accreditations?

    Yes, R & K Building Supplies offers eco-friendly accreditations.

    Are warranties offered by R & K Building Supplies?

    No, R & K Building Supplies does not offer warranties.

    What services does R & K Building Supplies offer?

    R & K Building Supplies offers the following services: Free Attic Inspections & Estimates. Installation of blown-in fiberglass and cellulose, fiberglass batt, spray foam and radiant barrier insulation products for residential upgrade, remodel and new construction.