When you have a major loss such as the flooded building my company encountered, having a professional, knowledgeable team on-site is critical to the success of getting your business back up and running, and keeping your employees productive. Herb Yee and his team did an great job of keeping our project on track, being prepared for the unexpected, and providing outstanding customer service.
Description of Work: As the facility manager of a Fortune 50 company's corporate office, the selection of the proper contractor to repair, restore, and remodel 24,000 sq. ft. of office space flooded by a broken water main was critical. Within 45 minutes of the rupture, Imperial was on site coordinating excavation of the broken line and removal of 4" of muddy sludge that filled the entire 24,000 sq. level. Herb and his crew immediately began the arduous tasks of demolition, and dry-out; serving as our liaison with the city and utilities on code compliance and mold remediation. After the demolition was completed, Herb developed a detailed, winning bid to restore the office space with a much more efficient and effective design. As Herb is also a flooring vendor ("At Your Feet Flooring"), he was able to offer us a premium carpet at an unbeatable price; not having to sub out this portion of the work. - In addition to a competitive price on the entire project, we were also most-impressed with Herb’s hands-on approach to management. It is important to point out that, due to the immediate containment and remediation, our facility was able to remain open throughout the entire restoration, keeping our 150 employees productive; literally saving us thousands of dollars. Herb was on-site daily coordinating the work of plumbers, electricians, and carpenters around that of our busy office personnel. We now have a state-of-the-art conference center consisting of 8 meeting rooms, seating for 240 people, full audio/visual capabilities including video conferencing and built-in projectors, and a full-service bistro area. In our larger conference rooms, Imperial installed an air wall; allowing us to switch from 2 rooms with seating for 60 each to one large room with seating for 120. Imperial worked with our AC vendor to provide air flow and temperature control for the increased work load. We also had extensive electrical work done to handle the new lighting and AV upgrades. Imperial refinished all the interior doors, did extensive framing and sheetrock work, and replaced our entire ceiling grid. The bistro area boasts modern millwork, food preparation area, tables and chairs, and lighting. The carpeting is of a premium, professional grade.