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First Impression Ironworks

Founded 1995 • With Angi since October 2004

4.4

(229) Verified Reviews

Description

First Impression Ironworks is America’s #1 & Arizona’s largest designer, manufacturer and installer of custom Iron Security Doors, Iron Entry Doors, and Iron & Wood Gates, as well as Sunscreens, Window guards, Iron Railings, and Iron Artwork. Since 1995, First Impression Ironworks has built a reputation of fabricating and selling the highest quality iron products, providing award-winning service, quickest delivery, and overall best value to homeowners and businesses. *Please note that hours may vary with holidays – please check our website...

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Verified Reviews

A few reviews for this pro...
2.0

02/11/2021

BUYER BEWARE! Great product, great sales and install folks, poor customer service and architecture. The issue I ended up having with First Impression Ironworks is that while installing the gate, the installation gentleman pointed out that the gate door would not open all the way after being installed, there was a light in the way. He was going to take down the light but noted he was not allowed to...

Description of Work
BUYER BEWARE!

Category fencing,wrought iron,metal restoration,doors,security windows,driveway gates

Service Provider Response

We hear you and your feedback is taken seriously. We have offered to assist you and we encourage you to contact our Customer Care if you want to proceed. We thank you for your business and do hope you reach out to us. Our desire is that all of our customers are happy and love their custom ironwork. Previous Response: Hi [Member Name Removed]. First Impression was surprised to see this review since...
5.0

07/31/2019

We are very happy with our new front door, and the installer did an excellent job! We definately recommend First Impressions and Allen their Master Installer.

Description of Work
New steel entry door.

Category doors

Service Provider Response

We are thrilled to hear that our team provided the first class care you deserve! Your custom door is gorgeous! We truly appreciate your business, thank you so much for taking the time to leave Allen such wonderful compliments!
1.0

06/02/2019

was told 5-7 days for quote, after 4 phone calls 2 weeks later I got a call saying they didn't do or sub contract elect. or concrete, really they couldn't tell me that in the first week ?? then I got the quote, they are OUT of their minds !!!!

Description of Work
needed to have automated gate made and installed

Category driveway gates

1.0

03/14/2019

I'm not happy with the services . The price is so high ,dust and water go inside to our house .I never like the color very poor job , insulting manners . They are not helpful and false information.

Description of Work
They installed door.

Category driveway gates

2.0

02/19/2019

after one year gate rusted out. only 1 yr warranty not worth spending that kind of money for one year .

Description of Work
new side gates

Category wrought iron

Service Provider Response

We truly apologize for the negative experience you've had, but we are committed to making it right. First class care, value and service are our top priorities. Our Customer Care team will continue working with you to resolve your concerns.

    Services Offered

    Custom security screen doors, wrought iron entry doors, iron gates, railings, spiral staircases, window guards & window solar screens.

    Services Not Offered

    Replacement screens for products from other manufacturers, door repair from other manufacturers, pool railing

    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard, Discover, American Express, PayPal, Financing
    Senior Discount
    10%
    Warranties
    Yes