Cloud 9 Window Washing

Excellent job and great customer care.

Cloud 9 Window Washing is now extremely recommended by me! They took an appointment same day, even with a busy schedule. Zachery was alone and worked hard to do a perfect job. He even had to install the sun screens because the clips were removed for house painting. He is a very thoughtful man! I plan to tell friends, family, and neighbors about him!!

Excellent. They even cleaned out the door wall track.

Prompt, friendly, fast & efficient service. Windows look great! Everything one wants to get clean windows.

unknown

WENT VERY BADLY. AT OFFICE, ONE PERSON CLEANED WINDOWS OK, BUT SAID THAT THE "WORK ORDER" DID NOT INCLUDE SCREEND AND WANTED 50% MORE FOR THOSE. WHEN I SHOWED HIM THE WRITTEN QUOTE, HE CALLED THE "BOSS" WHO APOLOGIZED AND SAID CLEANER WOULD RETURN ANOTHER DAY TO COMPLETE THE JOB. HE DID AND DID A GOOD JOB.

OUR HOUSE WAS SCHEDULED THE NEXT WEEK. THE SAME PERSON SHOWED UP ALONE TO CLEAN THE WINDOWS. AGAIN HIS "ORDER" NEGLECTED TO STATE THE SCREENS. MORE IMPORTANTLY, HE WAS SENT ALONE TO CLEAN WINDOWS AND REMOVE SCREENS THAT ARE 21 FEET HIGH WITH ONE UNSTABLE LADDER, EVEN THOUGH THE "BOSS" VISITED THE HOME TO GIVE US A QUOTE. THAT IS WHEN I FOUND OUT CLOUD 9 IS A "BOOKING" AGENCY AND THEY HIRE SUBCONTRACTORS TO DO THE WORK. BOTH THIS SUB AND I AGREED THAT ONE PERSON WOULD BE AT GREAT RISK OF INJURY TO TRY TO DO THIS JOB. OUR PRIOR WINDOW CLEANER USED SPECIAL LADDERS AND A CREW OF THREE.

DO NOT USED THIS COMPANY. THEY DO NOT DO THEIR OWN WORK AND EVIDENTLY DO NOT CARE ABOUT THE SAFETY OF THE PEOPLE THEY HIRE.

unknown

I could not have been happier with Cloud9's services. They were polite when scheduling and through in their work. I had them clean both exterior windows and screens. I received several quotes and they were the most reasonably priced. I would recommend them to anybody

When I first called to make the appointment the owner  was very willing to meet my needs and answered all my questions. Always returned my phone calls in a very timely manner. The fellow that came to perform the job was on time, actually a bit earlier but called ahead to see if we were okay with an early arrival, which was fine.  He was professional and did a fantastic job.  I would certainly call Cloud Nine for future window cleaning.

unknown

I called and talked with Sam to see if they could possibly come the next day, as I was trying to get the windows cleaned before the carpet was cleaned.  I was delighted when he said they could!  Jeff called and said there had been a cancel/rebook, and he could arrive earlier.  Showed up on time, was really very nice, did a great job on the windows, screens and tracks.  I am SO glad I booked the service with the 3 day rain guarantee, because sure enough, it did rain.  He came out 2 days later, touched things up and they look fabulous.  From the initial conversation with Sam, all the way through to Jeff cleaning, I experienced fantastic customer service, politeness and a job very well done.  I will absolutely call them the next time my windows needed to be cleaned.

unknown

This was the first time I have used them. I called them and got a voice mail. I left a voice mail, but did not hear anything back for about a day and a half so I called back again. We the did set the appointment and the gentleman was right on time. The gentleman who did the work was nice and professional. I thought he did a good job.