American Blind & Shutter Company
About us
Offering the finest craftsmanship in custom shutters and wood blinds for your home, office or business.
Business highlights
24 years of experience
Services we offer
Custom wood blinds. Custom wood shutters. Blinds. Shutters.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.825 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 25 reviews
Laura K.
Mar 2018
Everything was well done. My only problem was one of the windows was not measured correctly, then the shutter slat had to me made smaller and we had to do it over. It took several weeks to get the right size reordered but they were very professional
Don M.
Apr 2017
The installation team was great and the shutters look beautiful. There was a mis-measurement on two (2) of the windows but the shutters were returned to the factory and fixed and re-installed within a couple of days. Matt was easy to deal with (he made the initial visit to discuss what we wanted and to give us a quote for the shutters) and Will did an excellent job on the installation. We were concerned whether or not placing shutters in front of sliding glass doors (including a door that was 78" x 102") would work and would look good. We could not be happier with the result. The shutters in front of the sliding glass doors are not only beautiful, they are also very functional. All in all--we are 100% pleased
Helmy M.
Aug 2016
Top of the line in every way from the sales to installation and product quality.
Howard A.
Dec 2015
unknown
Walt J.
Dec 2015
unknown
Ted M.
Sep 2015
unknown
Tige S.
Aug 2015
Wow! What great service and professionalism! Matt and his team are on top of things! My friends recently bought a new house and asked me where I got my awesome shutters from. I told them American Blind and Shutter Co.! I then realized I never wrote a review due to being caught up moving into my new house. Let me tell you, these guys are A-1! First, I contacted them and easily set up a appointment for a quote and measure. Matt the owner came out to my place and took all the measurements and gave me a great quote which I accepted. The shutters were mad and painted in a timely fashion. Next, Toby came over to expertly install the shutters and he did a great job, they look amazing! The shutters help make my house a home and have added value to my property as well! Do not hesitate to call Matt and his squad if you need shutters or blinds, they're the best in the valley! Thank you!
Mary A.
Jun 2015
unknown
Elizabeth W.
Apr 2015
unknown
Gaylan M.
Jan 2015
Estimate was too high for two windows
Scott W.
Jan 2015
Our overall experience was outstanding! The owner, Matt, came to our home, showed me several samples of custom all wood shutters, and answered all of my questions. He then took measurements for all windows and provided a highly competitive quote. Matt is extremely knowledgeable and very professional. After a couple of weeks, I called Matt to return and take final measurements. We provided a baseboard sample so that he could match the color on the shutters. After about 8 weeks, Toby came out with the shutters and installed them over a two day period. The shutters are absolutely beautiful! My wife says each one is a piece of art in itself and significantly improves the look of each room. These exquisite shutters are manufactured in Arizona and can be purchased directly from the manufacturer, eliminating any middle man mark up's. I am an engineer by trade so I tend to be quite picky and extremely detailed. We are very pleased with Matt and his team, they're the best!
Lea A.
Sep 2014
I was very happy with the product they make windows sleek and modern I am in Tucson. Matt was happy to drive from Phornix to measure and give me bid. Installer arrived on time was courteous and professionial. I couldn't ask for more
Mary G.
Jun 2014
unknown
Joady S.
Jun 2014
Excellent attention to custom elegant shutters
Tammy A.
May 2014
They came to the house for to measure up everything on March 28, 2014. They provided an estimate for every window I asked for and that was all but one in my house. They told us 6 to 8 weeks and it was every bit of 8 weeks. Well worth the wait. All the windows were measured with such percision that the plantation shutter fames and shutters went in with out a hitch. Each sutter was made for each window and fits like it was meant to be there all along.
James M.
May 2014
Matt and his team were a pleasure to work with. Matt was responsive, priced competitively, and delivered high quality shutters on time and as advertised. I will recommend Matt to others, as well as use his other company (Innovative Interiors) for kitchen refacing.
Angel R.
Feb 2014
We only have good things to say about Matt and American Shutter and Blind company. Matt himself, the owner of the company, came in person to provide us with the free estimate. He owns the shop where the shutters are made, so you do not have to deal with intermediaries. His price was very competitive, and similar to other quotes we got, but we just felt that we would be getting top notch quality, and we did.
The blinds came first, and they were just perfect. No issues with them, and it is easy to tell that their quality is top of the line. The wood shutters came a few weeks later, and they are just beautiful. There were a couple of spots that had to be refinish, but Matt and Toby (the installer) were nothing but helpful. They just wanted to make sure we were happy with the product we were getting. It just took them a few days to re-finish some of the shutters, and right now the project is complete.
We would definitely recommend American Blind and Shutter company to anybody that is looking for window covering. Their quality is exceptional, both Matt and Toby were extremely professional and nice, when they made an appointment they always showed up on time, and communication was great with them (Due to work, I cannot always pick up my personal cell, and Matt had no problems just texting me with updates or to respond any of the questions I had). Great company to work with!
The blinds came first, and they were just perfect. No issues with them, and it is easy to tell that their quality is top of the line. The wood shutters came a few weeks later, and they are just beautiful. There were a couple of spots that had to be refinish, but Matt and Toby (the installer) were nothing but helpful. They just wanted to make sure we were happy with the product we were getting. It just took them a few days to re-finish some of the shutters, and right now the project is complete.
We would definitely recommend American Blind and Shutter company to anybody that is looking for window covering. Their quality is exceptional, both Matt and Toby were extremely professional and nice, when they made an appointment they always showed up on time, and communication was great with them (Due to work, I cannot always pick up my personal cell, and Matt had no problems just texting me with updates or to respond any of the questions I had). Great company to work with!
Yvette D.
Sep 2013
They did an amazing job. They were easy to work with and followed the direction I wanted to go in. I would really recommend them for plantation shutters. Not only do they do a good job but they have a great price. They were courteous and professional. I am really happy with the work.
Response from American Blind & Shutter Company
"Thank You for the kind words (member name removed)! You were an absolute pleasure to work with. Your inspirational vision of what you had in mind made the process a breeze. The custom stain color you chose along with the crown molding and fluted shutter frame design really sent your home to new heights! Thank You Again!"
PAMELA C.
Aug 2013
Matthew quickly returned my initial call to set up an appointment for new shutters. He was very personable and knowledgeable about his products, and helped us to make a decision about the color of the shutters. He gave us an approximate 6 week time line for installation. After 8 weeks I called him to check on the status of the blinds and to inquire about samples of the stain. Matthew does not answer his phone and after several attempts to call him, he did answer and stated that he had been on vacation and would check on our blinds. He did drop by samples and I left a message about our choice. I had to call back to set up a time for installation. The installation went smoothly and the blinds are beautiful. Matthew needs to have a secretary or someone else besides him to answer the phone. It was frustrating trying to communicate with him.
Response from American Blind & Shutter Company
"Thank You [removed member name] for your response. I am pleased that you are very satisfied with our shutter quality and price. We take pride in offering a fantastic product at an amazing value. I do apologize for the delay in the manufacturing process. With your shutters being custom arched openings and a stain match that required several samples to ensure the perfect color fit, we were delayed on the overall completion. I do have a secretary who helps with scheduling and returning calls. However, she has been inconsistent for the last few months while helping her husband with some health issues. Your feedback does help me realize with the increase in work due to the economic recovery, I can't take on her role as well. If you need any additional work in the future, I will be sure to discount the order accordingly to make up for the delay of the original order."
Paul A.
Jul 2013
American Shutter is a contractor for Home Depot. The shutters and installation is purchased thru Home Depot, but American Shutter handles the install itself. If not for the excellent, talented, personable installer, this could have been a disaster. Home Depot couldn't manage this transaction to save their lives, just the worst overall project management I've ever encountered. It took me 2 1/2 months to get materials ordered,delivered and installed. Should have taken three weeks. Outside of the HD disaster, once the materials were delivered the install went perfectly. The installer made all the difference. Excellent craftmanship and pride in his work. Very personable as well. Would use them again anytime. Next time I will cut out Home Depot altogether, and go direct to American Shutter for both purchase and installation.
Roosevelt P.
Apr 2013
fair
Response from American Blind & Shutter Company
"The member had new windows being installed in two openings that also had custom shutters being installed. The window company cancelled their install, however we still went out to install all remaining shutters the member ordered. I wanted them to at least have the majority of their order. We installed all of the shutters except the two that required the new windows. We also had some touch-up that required us to fabricate a few trim pieces. Since their residence is a hour from the shop, we agreed to bring the trim @ the time of installation of the remaining two openings. Their was a miscommunication on the timing of the next appointment. I have since terminated the employee who caused the miscommunication. I’m am happy & willing to finish any and all remaining work. I have already expressed this in a voicemail to the member last week. I want my customers satisfied. I will continue to contact the member to resolve this issue."
Naomi B.
Jul 2012
I gave a mixed review but overall an A to be fair to them as the shutters/blinds are gorgeous, and the guy who installed them, very nice and professional and did a great job. However, I was told it would take 2-2 1/2 weeks for them to be ready, but it was over 2 months, and when I tried to contact them they did not respond right away(with an email and a call, owner said never got phone message)but then did and said another week, but was a few more weeks. Also, if they had called me and explained why taking longer or contacted me in any way, instead of me having to chase them down, wouldn't mind as much. But they are good quality!
Response from American Blind & Shutter Company
"Thanks for purchasing from us– we’re glad you are happy with your new blinds and custom arch shutters! Your job had a mix of custom products which needed to be coordinated in one visit, which added time to the original installation window. We responded to your email and call as soon as we were able; we pride ourselves on offering a quality product and keeping our customers happy."
ELIZABETH O.
Jul 2012
unknown
Carla M.
Apr 2012
Went great - shutters were installed in a few hours.
Chrissy D.
Jan 2012
One of their salespeople came out to measure the entire house for free, and several weeks later they came back and installed all the blinds in one afternoon. Installers were friendly and skilled.
Licensing
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FAQ
American Blind & Shutter Company is currently rated 4.8 overall out of 5.
American Blind & Shutter Company accepts the following forms of payment: CreditCard
Yes, American Blind & Shutter Company offers free project estimates.
No, American Blind & Shutter Company does not offer eco-friendly accreditations.
No, American Blind & Shutter Company does not offer a senior discount.
No, American Blind & Shutter Company does not offer emergency services.
No, American Blind & Shutter Company does not offer warranties.