Reviews
5.02 Reviews
Showing 1-2 of 2 reviews
gary F.
05/2005
heating & air conditioning/hvac
+ -1 moreANGIE'S LIST'S FORM DOES NOT ALLOW YOU TO SUBMIT THIS REPORT WITHOUT NOTING SOME DOLLAR AMOUNT WE WERE CHARGED. HOWEVER, THE COMPANY DID NOT ACTUALLY CHARGE MY RELATIVE ANYTHING.IT WAS OBVIOUS SHE IS ON A RETIREMENT INCOME AND THEY KNEW THE OTHER COMPANY HAD ALREADY CHARGED A SERVICE CALL FOR THE MIS-DIAGNOSIS THAT LED TO THIS ESTIMATE REQUEST WHICH ACTUALLY RESULTED IN A REPAIR. I THOUGHT THIS WAS VERY COMMENDABLE AND GENEROUS OF SERVICE REQUEST AND CLEARLY REFLECTIVE OF THE SERVICE STANDARD THEY WERE HONORED BY THE BBB FOR.
Description of Work: I CALLED SERVICE REQUEST BECAUSE THEY WERE 2003 FINALISTS FOR AN EXCELLENCE IN SERVICE AWARD THROUGH THE BBB. MY EXPERIENCE WOULD ALSO JUSTIFY THAT DISTINCTION. I CALLED THEM ON BEHALF OF AN ELDER RELATIVE WHO WAS HAVING PROBLEMS WITH THEIR AC. A DIFFERENT COMPANY SAID THE A/C UNIT'S MOTOR WAS SHOT AND WOULD NEED TO BE REPLACED. I CALLED SERVICE REQUEST TO ASK THEIR OPINION ON EVAP VS. A/C AND TO ASK IF THEY COULD GIVE AN ESTIMATE FOR THE TYPE OF NEEDS MY FAMILY MEMBER HAD. THEY OFFERED TO SEND SOMEONE OVER THAT DAY TO TAKE A LOOK AT THE SITUATION. THEIR SERVICEMAN FOUND SOMETHING LOOSE IN THE A/C, FIXED IT, SAID THAT HER PRESENT EVAP. COOLER COULD BE EASILY AND INEXPENSIVELY MADE FUNCTIONAL AGAIN AND DID NOT CHARGE HER ANYTHING. IN FAIRNESS TO THE OTHER COMPANY THEY REIMBURSED THE HOMEOWNER FOR THE ORIGINAL SERVICE CALL AND WERE VERY GRACIOUS AND CONCERNED. A/C IS STILL WORKING AND WE WERE EXTREMELY HAPPY WITH THIS COMPANY AND THEIR OUTSTANDING SERVICE STANDARD.
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Yes, I recommend this pro
08/2004
heating & air conditioning/hvac
+ -1 moreI CALLED TWO OTHER COMPANIES THAT WOULD NOT COME OUT TO MY LOCATION, BECAUSE IT IS NOT WITHIN CITY LIMITS. SERVICE REQUEST DID!
Description of Work: ANNUAL MAINTENANCE.
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Yes, I recommend this pro
$90
Contact information
PO BOX 20588, Fort Mcdowell, AZ 85264
www.servicerequestac.comLicensing
State Contractor License Requirements
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Service Categories
Heating and Air Conditioning
FAQ
SERVICE REQUEST AIR CONDITIONING is currently rated 5 overall out of 5.
No, SERVICE REQUEST AIR CONDITIONING does not offer free project estimates.
No, SERVICE REQUEST AIR CONDITIONING does not offer eco-friendly accreditations.
No, SERVICE REQUEST AIR CONDITIONING does not offer a senior discount.
No, SERVICE REQUEST AIR CONDITIONING does not offer emergency services.
No, SERVICE REQUEST AIR CONDITIONING does not offer warranties.
Contact information
PO BOX 20588, Fort Mcdowell, AZ 85264
www.servicerequestac.com