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Master Mechanical

Founded 1997 • With Angi since May 2012

4.2

(21) Verified Reviews

Description

Locally owned & operated....

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Goettl’s High Desert Mechanical

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Verified Reviews

A few reviews for this pro...
1.0

07/09/2021

They charged me for drive time TO AND FROM the appt. They also didn't quite have enough freon to fill my very average size AC system so they charged me for another appt, once again the drive time TO AND FROM the appt. This means they are essentially charging double time to their customers if they are going from appt to appt!! This didn't come out until I got charged $600 for a simple freon fill up...

Description of Work
Simple Freon Fill Up

Category heating & air conditioning/hvac

1.0

03/28/2017

After an hour and a half, of taking pictures and sending back to his boss, and also talking on the phone with his boss or another tech nearly the entire time, I was told I needed a new furnace and here's your bill for two hours. Reminder, he was there only and hour and 35 minutes. I guess they use the round up factor. This guy didn't know what he was doing and it was pretty obvious.

Description of Work
Heater wasn't working

Category heating & air conditioning/hvac

2.0

01/05/2016

No phone call back so at 11:00 I called the office, secretary said the repairman was on the radio and would call me back. He did call and said he was not able to verify they could get the part and was waiting to hear from the Phoenix office and would call me. heAt 1:15 I called back and asked if there was someone else I could speak with to get this done and the owner, John, got on the phone. I exp...

Description of Work
Gas furnace not working at all, came out within 20 minutes even being that it was New Year's Eve, late afternoon, and did diagnose according to codes, that it was the control board in the motor. A portion of the board was melted, due to overheating, and would need to be replaced. Bad news was the part was not available in Flagstaff, and with it being a holiday weekend, it would be Monday before a call could be made to check availability of the part, it would have to be trucked up to Flagstaff, and that would be Tuesday at the earliest to get the part. I did advise him that we had an extended warranty that would cover that part, and he indicated that he knew how to work on Trane units and could do the repair. He was to check the warehouse first thing Monday and call me right after to let us know how long to get the part and get it installed. We used space heaters to make the house comfortable enough to get through the long weekend.

Category heating & air conditioning/hvac

5.0

12/08/2015

He showed up as expected and completed the work as agreed.

Description of Work
Serviced two furnaces, cleaned and got them ready for winter.

Category heating & air conditioning/hvac

5.0

04/30/2015

Marty had come the end of last year to inspect and maintain both furnace and hot water heater. I needed a report to get insurance stating that both were installed and functioning properly. I also wanted to know this both for my safety and to keep the cost of running them down. Both times Marty was professional, knowledgeable and easy going. He clearly explained what was going on and what needed to...

Description of Work
My furnace was cycling on and off far too rapidly. Marty found a very clogged filter. My furnace is under my mobile home and access to the filter is not easy. Marty suggested that I filter the air going in the intake vent inside the front door. Great idea. Now I can easily and regularly keep the air going to my furnace clean. Anything to help prolong it's life. Thanks Marty for a great job.

Category heating & air conditioning/hvac,plumbing,water heater repair

    Services Offered

    Installation and repair of heating, air conditioning, refrigerating, air duct & dryer vent cleaning.

    Services Not Offered

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    General Information
    Free Estimates
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    Payment Options
    Check, Visa, MasterCard, American Express, Discover
    Senior Discount
    7%
    Emergency Service
    Yes
    Warranties
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