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CertaPro Painters® Of Northern Arizona
Powerwashing, Exterior Surfaces - Sandblasting, Deck or Porch - Repair,
About us
Additional phone - (928) 853-9064. Additional DBA - CertaPro Painters Ltd.
Business highlights
Emergency services offered
26 years of experience
Services we offer
We are open and offering on-site or remote estimates! Residential & commercial interior and exterior painting, carpentry, deck staining, popcorn removal & drywall repair., power washing, stucco repair, wallpaper application and removal
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.632 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 9% | ||
| 6% | ||
| 6% | ||
| 0% |
Showing 1-25 of 32 reviews
Dee R.
Dec 2020
All I can say is "Wow". Daniel and Jose were phenomenal. They were friendly, professional and did a beautiful job. They painted the exterior of the house, stained the deck and repaired/stained the fence. The house looks amazing. I have to admit I miss having their smiling faces around. Highly recommend this company.
Kim W.
Jun 2020
German and his Crew were top notch. They exceeded our expectations in staining our deck, barn, posts and beams. Their attention to detail was excellent and they were very easy to work with. They showed up on time every day at the time promised. The way in which they interacted was very professional. They kept their work equipment perfectly tidy. Arturo, the estimator, kept everything on track. Kelsey helped us pick paint colors for inside. You will appreciate her gift. We will want to use Certa Pro for all future painting needs.
Kerry V.
Oct 2017
I love these guys, they did an excellent job. Always on time, cleaned up every day. Jon even talked me through a little 'meltdown' when I thought the paint color I had chosen after much trial and error was not going to be what I wanted - we decided to paint the trim and garage doors (which we had not originally planned to do) and the color we chose made all the difference. Now I love it! They are not cheap, but are definitely competitive with other professional painting contractors, and "you get what you pay for" is always true. We hired them to paint our deck 2 years ago, and now our house. I would definitely hire them again.
Chuck B.
May 2017
Overall well. We dithered on paint color for a week or more, and they were very patient. A few areas were less than perfect, and they redid those with a smile. I would say that we are demanding customers and they did an excellent job of taking care of us.
Kyle C.
Sep 2016
The job supervisor was awesome. He explained everything in detail before the job and then did a very thorough walk-through at the end to make sure we were satisfied with the work. Each morning the workers arrived on schedule and they always picked up all of their tools and supplies when they were done for the day.
Kerry V.
Jun 2016
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Diane R.
Apr 2016
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Tom R.
Feb 2016
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Kerry V.
Oct 2015
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Response from CertaPro Painters® Of Northern Arizona
"Thank you for taking the time to review your experience with us. I am pleased to hear it was a positive one! We look forward to being of service again for any future painting needs."
Thomas M.
Oct 2015
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Response from CertaPro Painters® Of Northern Arizona
"Thank your for your review and choosing CertaPro Painters. It was a pleasure to be of service!"
Fred O.
Oct 2015
Our experience with them turned out very well. We're satisfied. It was reasonable. We had a few estimates and they came in not the highest and not the lowest, but somewhere in the middle. They left some cigarette butts and a tool on the roof. So they were a little careless that way. They could have been a little more courteous with that. But their job was thorough and we're happy with it.
Response from CertaPro Painters® Of Northern Arizona
"Thank you for taking the time to provide your feedback. I am sorry to hear that we were careless in leaving items on your roof. We are committed to providing a positive experience for all of our customers and will use your feedback as a learning opportunity to make changes. Thanks again for your feedback."
Barbara B.
Oct 2015
It turned out pretty good. Overall, I was satisfied. They weren't as attuned to some of the details as they may have needed to be. But overall, I was satisfied. On the positive side, the painter was very experienced and helpful. They just missed some of the finer details and when I asked them to redo stuff, they still forgot and had to make additional trips out to get that done. They forgot to paint certain sections. I reminded them twice and the third time, they got it done.
Response from CertaPro Painters® Of Northern Arizona
"Thank you for taking the time to write a review of your experience with CertaPro Painters. I'm glad to hear that overall you were pleased with the work and I'm sorry that we were unable to meet your expectations the first time. Our promise is to return until we have made it right, so we appreciate your working with us until it was satisfactory. After 16 years in business, we want to be the painting company that will service your previous projects and work with you on new ones. Thanks again."
Keli B.
Oct 2015
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Response from CertaPro Painters® Of Northern Arizona
"Thank you for your positive review. I'm so glad that you had a great experience with us! We look forward to working with you again in the future for any of your painting needs."
Richard C.
Oct 2015
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Response from CertaPro Painters® Of Northern Arizona
"Thank you for your review. We are very pleased that our service earned an 'A' from you! Please let us know if you need anything in the future, we stand behind our work and are always happy to be a resource for any of your painting needs."
Tom R.
Oct 2015
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Response from CertaPro Painters® Of Northern Arizona
"Thanks[Member name removed] You put a smile on our faces with your kind words about our team. We are glad that we were able to remedy your pre-existing issues and meet your standards in painting. Our team works hard to do their best and it's nice to hear that it makes a difference."
Thomas G.
Jun 2015
unknown
Response from CertaPro Painters® Of Northern Arizona
"Thank you for taking the time to let us know about your experience. We strive to provide our customers with a high level of service and I'm sorry that we were unable to do that for you. We take all of the feedback we receive as a way to learn and improve. Since we painted your home, we have implemented a procedure for our Foreman to do a walk through with our customers with a sign-off form before we ask for final payment. We will continue to work on our process until it meets the needs with our customers. Thank you again for your feedback."
Jami B.
Jun 2015
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Response from CertaPro Painters® Of Northern Arizona
"Thank you for taking the time to leave us such a great review! It made my day to see it and I look forward to sharing it with the rest of the team. We look forward to being of service again in the future for any of your painting needs."
Barbara T.
May 2015
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Response from CertaPro Painters® Of Northern Arizona
"It is unfortunate that the paint had issues at your house however we are glad that the paint manufacturer was able to make it right by providing replacement paint. We were very pleased to be able to be a part of the solution and repaint at your house for no charge as our objective is always to provide the best possible customer service. Please let us know if you need anything in the future."
Eric L.
Dec 2014
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Tracy E.
Dec 2014
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Robin R.
Dec 2014
Have used them before. Always outstanding results.
KENNETH L.
Aug 2014
FIRST TIME NOT SO WELL
6 MONTHS LATER , BETTER, SHOULD HAVE BEEN DONE RIGHT IN THE FIRST PLACE
6 MONTHS LATER , BETTER, SHOULD HAVE BEEN DONE RIGHT IN THE FIRST PLACE
Response from CertaPro Painters® Of Northern Arizona
"We appreciate your feedback & the opportunity to take care of the touch up items noted in your original review. While we agree with you that it should have been done right the 1st time, we do want you to know that after 15 years in business we take care of service & warranty issues as they arise. If you happen to note any additional issues with the work we did for you originally (or with the more recent touch up) we welcome your call & will return again at no charge to remedy. Our team is dedicated to providing the best quality, service and value; we regret that this project did not go as well as it should have and want you to know that we will continue to use feedback like yours to drive one of our core values Practice Continuous Improvement. Respectfully, Jay Bowers Owner/GM"
Jon M.
May 2014
Everything went very smoothly. We scheduled a time, they showed up on time and finished on time and on budget. It was a good value. They paid attention to detail and asked me questions about how I wanted things done. I especially liked working with Hebert. He did a nice job! I would definitely use them again!
Frank C.
Jan 2014
Svcs performed 2008-2009; took forever to finish job, many calls to get them to come back and finish detail work. Driveway coating was improperly applied and eventually flaked off( started within 6 mos). Painter blamed product mfr.
KENNETH L.
Nov 2013
THEY DID AVERAGE JOB OR LESS
I WOULD NOT RECOMMEND TO ANY OF MY FRIENDS
I WOULD NOT RECOMMEND TO ANY OF MY FRIENDS
Response from CertaPro Painters® Of Northern Arizona
"We appreciate you taking the time to complete the survey about your experience with our company; your feedback will help us improve our company through one of our four Core Values Practice Continuous Improvement . Each week we review all feedback with our entire team in order to highlight the positive feedback for encouragement and address opportunities for improvement. While the positive feedback is the easiest to read, it is feedback like this that prompts us to improve where needed as we strive to provide exceptional service for each & every client. We appreciate you taking time to share areas for improvement with us, as we know that can be difficult, and apologize for not providing the level of service you expected from CertaPro. As per my email & voie mail that I left, we would like to do everything in our power to address your concerns After 14 years in business, customer satisfaction is our #1 priority. My personal cell phone number is 928-853-9064. Respectfully, Jay Bowers Owner/General Manager"
Licensing
State Contractor License Requirements
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FAQ
CertaPro Painters® Of Northern Arizona is currently rated 4.6 overall out of 5.
CertaPro Painters® Of Northern Arizona accepts the following forms of payment: CreditCard
Yes, CertaPro Painters® Of Northern Arizona offers free project estimates.
No, CertaPro Painters® Of Northern Arizona does not offer eco-friendly accreditations.
No, CertaPro Painters® Of Northern Arizona does not offer a senior discount.
Yes, CertaPro Painters® Of Northern Arizona offers emergency services.
No, CertaPro Painters® Of Northern Arizona does not offer warranties.