Deweys Plumbing Inc

Our water heater went out while we were out of town. I called on a Monday to make an appointment, someone was set to come Thursday between 9am and 11am. Thursday 1120am, no one has come and there has been no communication as to why. I call the unhelpful receptionist and she says she will get a message to the plumber coming. He shows up, diagnoses a leak that we already told him about, and he tells me to choose a traditional or tankless water heater replacement and call back ASAP with our decision so we can get on the schedule. I ask if we need to do anything about the leak in the meantime and he says no. I call the receptionist within 20 minutes of him leaving to let her know we want to go with tankless and please get us on the schedule. She tells me they have to put together a bid before they can schedule us. No bid Thursday, I call Friday, no bid still and I am told it will not be ready until Monday. Saturday, the leak is now so bad, it has flooded into our closest floor and likely the walls as well. We have to call their emergency service to have someone come out and fork out over $200 for something that should have been addressed Thursday. I call Monday morning, no bid still and actually, now we have to send someone else out to look at it again to get all the info for a bid. The water heater has been leaking for about ten days at this point and we have water damage in the home and no resolution in sight. The two plumbers who came out, Gary initially and Seth for the emergency call, were knowledgeable and kind, but I would not recommend this company at all.

Since the entire valve was replaced, it was beyond my abilities. Dewey plumbing did a very good job.

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It went very well! The owner, Duane Dewey sent a three man crew to do the work. They were very competent, polite and professional. We are very satisfied with the quality of their work.

They are just an excellent company. They do an excellent job and are dependable and reliable. I actually used them on other work related projects that went great.

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We like them. We've called them twice for leaks under the floor. We had heard water running in the guest bathroom. They came and found that the leak was somewhere in the yard. They were excellent. They were very prompt and they tried not to inconvenience us too much, but it was quite a mess having people climb up into the attic and put holes in the walls. We had to take everything out of the closets. It took about a week. The first time there was a leak underneath the living room floor and it was a couple of thousand dollars.