1st Choice Surfaces

Jimi is congenial, knowledgeable, and his quoted price was reasonable. The work that was supposed to be done in less than 2 months, took 5 months. Most of the work was done pretty well. However, 2 major issues, both of which required extensive followup. As other reviewers have said, Jimi says he will show up and doesn't, makes a lot of promises he doesn't keep. First problem, master shower threshold tile was laid sloping in wrong direction so that water flowed out of the shower into the bathroom and bedroom. Despite repeated calls and promises to fix the issue, it was not addressed for 7 months, and only after threat to call Arizona Registrar of Contractors. Second major problem, plumbing under kitchen sink was done incorrectly with the drain set too low so that water barely can escape. Have had several significant floodings in the kitchen as a result. Another plumber said I was looking at over $1,000 to completely redo the plumbing and to remove/replace drywall to access the plumbing. Now I also probably have mold issues. 4-5 months later Jimi still won't come fix the problem, even though he admitted that he fired the plumber who was originally on my job during the middle of the job because he was incompetent. I cannot recommend 1st Choice Surfaces and I believe you will have the same problem with reliability and communication that has been cited by several reviewers and myself.

He is unreliable and does not follow threw his work. He does not return phone calls and does not do what he promise to do.

This was my first experience with this company, and while I didn't have a major problem, they recommended a company who could help me. Jaime Rodriguez of Rodriguez Grante and Marble came to my rescue and did a magnificent job for me! He was courteous, skilled in his craft, and his cost was very reasonable! Wonderful experience for me, and I can definitely recommend both companies!

He is the worst. He came and did an estimate. He did not listen to any of my voicemails or follow up with me. He gave me every excuse as to why he could not show up. The job was never done.

Jimi did a great job with our granite countertops and backsplash.

Absolutely fabulous job! I am ecstatic at the quality of the cabinets; the up-scale hinges; the dove tailed/self closing drawers; etc. Jimi was so professional and so pleasant to work with. I would recommend Jimi and his crew to anyone wanting any renovations done.

I'm not done with this project yet.

1st Choice removed an existing sink. Enlarged the opening in a quartz counter top and installed a new sink all with little mess and in a timely fashion.

Company does the job the right way. The do not cut corners.

Experienced. Didn't cut corners on their workmanship.

We thought we had hit the jackpot! Jimi was responsive with great ideas for our kitchen redo. He created custom cabinets to match existing cabinets. Unfortunately, he disappeared before the project was complete, leaving us with unfinished floor and other small details. In spite of multiple attempts to reach him, we have not heard from him. Luckily, we had not paid the final installment.

After three years of looking and talking to contractors, Jimmy was the only one to help on material and color selection without just referring us to a studio. His color and material selection guidance was excellent. Tile workers are meticulous and clean while working. They take great pride in their work. As with other commenters, you will want to stay on top of the start date with Jimmy as the start date tends to be fluid. Once the project starts everything works out fine. we are very pleased with the end result.

They were wonderful!

It met and exceeded my expectations

Rehearsed sink to granite, quick appointments.

nothing

My big complaint is the after cleanup. I'm still finding places where there are splashes. The workers however tried to clean up. They were also courteous and wanted to get the job done to my satisfaction.

Outstanding work

He did a great job installing our butcherblock counter tops. His crew was great and even worked in the rain to finish the job.

He did a great job with picking up the countertop and installing it. It was a large slab so I'm glad he could handle the job.

Jimi Dimond is very professional, very reliable, very nice person. He is creative and has good ideas. The price was very reasonable. We like the work done and are recommending this company.. Rating five stars.

This company was awesome they called me immediately helped me out after a bad experience with another company and completed the work in 2 days. Just great

owner wasn't on the job. He sent a 5 out of 10 mech. with an small sander which left a very uneven finish when he said he was done. He had to go for a larger machine and redo the whole top. I ended up with a very dull finish, but a least it's even. Would not recommend them unless the owner did the job.

Did a good job.

They did excellent work and only charged what was quoted on the phone. Things did take somewhat longer (only a day or so) than they would predict but timing was not an issue for us.