Sedona Soul Spaces

"We appreciate the feedback. Ordinarily, we would have addressed your concerns during the project, but were unaware of most them while we were working together. We did immediately address our error on the cabinet layout, apologized, and explained the nature of working drawings. As we discussed then, we would have made the final adjustments to the drawing once demo had been completed and we were onsite with the contractor, but we were not included in that meeting and accepted your apology for the accidental oversight. We do understand that, you "just couldn't let go of it". As you said in your review, we are very responsive and do our very best for our clients, from design concepts, products and vendors. The bedding was done by a workshop in Sedona that has been in business here for 25+ years and has an excellent reputation. Often a client asks for very simple, as you did, and is disappointed by the very simplicity they requested. In a perfect world, we would be able to bring products like rugs in at no cost to clients should they decide they do not like them, as you did, but unfortunately, there is a cost involved for restocking and shipping. We are designers and are hired for our design expertise and our resources. To the best of our knowledge, all of our referrals are of the highest caliber, integrity and legal/licensed for the work they perform. We are very happy that you and Barry loved the fabrics, pillows, custom made juniper and turquoise dining table, the rugs, and that you ended up using our kitchen design concept for the cabin, the flooring we showed you and the lighting. Thank you again and we wish you the very best."