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Pro Appliance Service
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,
About us
Local family owned & operated. Over 35 years experience. Authorized service for most major brands.
Business highlights
52 years of experience
Services we offer
Dishwashers, Dryers, Freezers, Major Appliance repair. Washers, Microwave ovens., Ovens, Ranges, Refrigerators, Trash compactors
Accepted Payment Methods
- CreditCard
Reviews
4.927 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 4% | ||
| 0% | ||
| 0% |
Showing 1-25 of 27 reviews
Peggy H.
Feb 2022
On time and knew what he was doing.
Harrison L.
Oct 2020
Technician was efficient and knowledgeable
Response from Pro Appliance Service
"EXCELLENT! Thank you so much for your great review. As always feel free to contact us anytime."
Wayne L.
Oct 2020
They repaired the ice maker. If the repair didn't work, it would have been a long time to get a replacement because of item on back order.
Response from Pro Appliance Service
"Thank you for your feedback. You were such a pleasure to talk to on the phone and a very kind customer, which we always appreciate. We are so happy we could help and as always if you ever need us we are just a phone call away!"
Charles S.
Oct 2020
Basically I was told to buy new frig but no repair option was offered
Response from Pro Appliance Service
"Thank you for clearing up the confusion. Since i couldn't find you in our system for some reason this review came to us regarding Affordable Appliance which is the company who serviced you and NOT Pro Appliance. I will get ahold of Angies list regarding this."
Jacquelyn H.
Apr 2020
Technician David found some wires which had shorted and repaired those hoping it would correct problem. Unfortunately, this did not work. Parts are no longer made for this machine so would be impossible to get replacement parts. If repair worked would have completely been ok. Even though was not repairable was worth the expense on the chance 20 year old machine could be repaired. Was given good advise on types of machines he finds last the longest as well.
Response from Pro Appliance Service
"Thank you so much for your kind review. Our Techs always have the best interest of our customers in mind. Sometimes its just time to move on. As they say "out with the old in with the new". Its always worth a try though first. Call us if you ever need anything"
Claudine W.
Jun 2019
Everything was fixed in a timely manner
Response from Pro Appliance Service
"Excellent! Thank you for your feedback. As always let us know if there is anything else we can help you with."
Butch J.
Apr 2018
Shawn came, fixed and was gone in approx. 60 min. Problem solved, can't ask for more. Professional and efficient.
Response from Pro Appliance Service
"Thank you for your kind words. Customer satisfaction is very important to us. Glad we could help."
Michael C.
Jan 2018
Great had parts on truck
Response from Pro Appliance Service
"Excellent! Glad we could be of assistance!"
John A.
Nov 2017
It only took him a minute to figure out the problem and he quickly fixed it. Only cost was for the service call.
David D.
Aug 2017
They are good, he had to come and come back.
Response from Pro Appliance Service
"Thank you! As always we do guarantee our work. Happy we could help!"
John B.
May 2017
Very well.Completed in less than an hour.
Lance L.
Apr 2017
It turns out there was no problem, so no repair required. The repairman explained what was going on and all we were charged was the service call.
David D.
Jan 2017
Fine, just great.
Ann K.
Jan 2017
They fixed it the same day they showed up. I called that morning prior to 8AM trying to get a repair the same day which they were able to do!!! They are wonderful! They pick up the phone during working hours. If they are busy they return calls promptly. They show up when the time they schedule with you. They fix things without adding additional fees. They are HONEST!!!
Jim M.
Sep 2016
He had the needed parts in his truck
Susan S.
Sep 2016
Easy to schedule, on time, and diagnosed problem- was able to fix for only the cost of a service call- $75
Jerry F.
Oct 2015
unknown
Linda R.
Jan 2015
he had to order parts for machine and we had to wait on delivery. he kept us informed as to when the parts were expected and scheduled us as soon as parts were in. would definitely recommend him to others as well as use him again. very professional, courteous and thorough. left nothing behind!
Karyn C.
Sep 2014
Jack is punctual, professional and very neat in his work. He went above and beyond expectations to be sure our washing machine was fixed as quickly as possible....on his day off!! Great service, and very nice man.
Robb W.
Sep 2014
Jack and Penny are a great team: professional, responsive, and friendly.
Our GE refrigerator stopped cooling over the weekend. I called Pro Appliance Service, LLC Monday morning. I spoke with Penny, and she was great to work with. Jack availability meant he would be out the same day. He arrived within the scheduled time-window. Proceeded to diagnose, in consultation with GE product support (as an authorized service provider, Jack was able to get access to GE experts quickly), a complicated and nuanced issue with our refrigerator. He was friendly, efficient, and thorough.
I am very happy with Pro Appliance Service, and will use them again!
Thanks Jack and Penny!
Our GE refrigerator stopped cooling over the weekend. I called Pro Appliance Service, LLC Monday morning. I spoke with Penny, and she was great to work with. Jack availability meant he would be out the same day. He arrived within the scheduled time-window. Proceeded to diagnose, in consultation with GE product support (as an authorized service provider, Jack was able to get access to GE experts quickly), a complicated and nuanced issue with our refrigerator. He was friendly, efficient, and thorough.
I am very happy with Pro Appliance Service, and will use them again!
Thanks Jack and Penny!
Randall C.
Sep 2013
Jack called me back immediately and was able to come within a couple of days.
He arrived during the time promised. He was clean and very professional.
Jack could not get the machine to fail as it had in the past.
He did clean a small spot on the boot that could have caused the problem and suggested that I was using too much detergent.
He also advised that I clean the tub with Affresh.
Since, we could not get it to leak, I will do as he suggested and call him back if I have the problem again.
He arrived during the time promised. He was clean and very professional.
Jack could not get the machine to fail as it had in the past.
He did clean a small spot on the boot that could have caused the problem and suggested that I was using too much detergent.
He also advised that I clean the tub with Affresh.
Since, we could not get it to leak, I will do as he suggested and call him back if I have the problem again.
Christine M.
Aug 2013
Jack was awesome! He knew exactly what was wrong and was in and out in approx. 15-30 minutes. He was honest, professional and he would be my first call for any future appliance help!
Charles T.
Jul 2013
Went excellent. Also received a Senior Discount".
Sally M.
Apr 2013
It only took one week for the Pro Appliance service man to discover what was wrong with my dryer and range; fixing the dryer in one visit; ordering a part for the range and installing it. Overall the whole experience was done in a professional and timely manner.
Clarence B.
Mar 2013
Gas company said had a gas leak.
Jack checked, found leak, fixed it.
Jack checked, found leak, fixed it.
Response from Pro Appliance Service
"Thank you very much for the a+ review and for the opportunity to do your appliance repairs. I appreciate your dedicated business. Jack"
Licensing
State Contractor License Requirements
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FAQ
Pro Appliance Service is currently rated 4.9 overall out of 5.
Pro Appliance Service accepts the following forms of payment: CreditCard
No, Pro Appliance Service does not offer free project estimates.
No, Pro Appliance Service does not offer eco-friendly accreditations.
No, Pro Appliance Service does not offer a senior discount.
No, Pro Appliance Service does not offer emergency services.
No, Pro Appliance Service does not offer warranties.