Reviews
1.01 Reviews
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ROBERT W.
Dec 2011
TV Service - Cable
I called customer service to get the installer back out immediately since I had taken the day off work just for this. They were quite short with me, that it was my fault for not making my appointment. They would reschedule next week and didn't care that I didn't have good internet. THIS IS REALLY POOR CUSTOMER SERVICE. The agent was rude as well. When I gave them the ultimatum of tomorrow (Saturday) of I would change providers, I was told they didn't "have to put up with this" and disconnected the call. I will terminate my service at the end of my current billing period.
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FAQ
WESTERN BROADBAND is currently rated 1.0 overall out of 5.
No, WESTERN BROADBAND does not offer free project estimates.
No, WESTERN BROADBAND does not offer eco-friendly accreditations.
No, WESTERN BROADBAND does not offer a senior discount.
No, WESTERN BROADBAND does not offer emergency services.
No, WESTERN BROADBAND does not offer warranties.