They come to the house. I've had the same person every time. They charge $27 a day. They come once a day to cleanup and feed. They come everyday. The same man comes each time and he has keys. He texts me when he comes and tells me what he finds. They do whatever I ask them. They'll water the plants, bring in the paper, feed and change the water and clean the liter trays and take them out to the trash. He takes the trash out and if it's a day the trash goes out he takes the trash out and brings the barrel back in the next day.

Cat sitting went well. TLC has a lot of paper work, clauses, terms and conditions, that are required to be completed before they agree to the work - some of which seem unnecessary.

Dawn (Chandler area) was our petsitter.  She's been petsitting for us now with TLC since beginning of 2013.  TLC and Dawn are awesome! Dawn always sent us a text message after each visit on how everything went and how the fish and fur-babies were doing.  She event sent us a photo of one of our cats playing and having a great time while we were gone.  It was definitely a relief having TLC / Dawn taking care of our pets.  I can definitely say Dawn put us at ease while on vacation, and took away the worry some pet parents get when away from their fur-babies and wondering how they're doing.  TLC and Dawn definitely give us that extra piece of mind, which in turn makes us worry less and enjoy our vacation more.
Dawn even went above and beyond and cleaned up a spot in the house on the carpet where one of the cats had thrown up some food (something some cats do).
When you return, there's always a very nice handwritten journal of how each visit went, how the "kids" were doing and what they did, etc!  Also, a new feature we noticed is that TLC now sends an email in real time when the petsitter arrives and another one when the petsitter leaves.  Very nice feature!
As I said, TLC and Dawn definitely give us piece of mind when we're out on vacation, and I'm getting ready to book TLC again for an upcoming trip.

Impressed from first meeting on, TLC brought our designated pet sitter and her backup sitter if shes not available. The dogs obviously love her! We felt so comfortable immediately that we felt absolutely fine having her do an overnight dog and house sit so we could get away for a night. 

unknown

.

We?ve used TLC?s services several times now, and I wanted to follow up and say thanks for the great service provided again by Dawn of TLC (Chandler area) and taking care of our kitties (or kids!) and fish!  As always, Dawn from TLC did an awesome job, and in my opinion, definitely went above and beyond, as she took it on herself to water a couple of flower pots outside that we had forgotten about that needed water, and even vacuumed right before we came home where the kids had made a mess with their cardboard scratching pads.
Also, we love the fact that we received text updates after every visit.  For us, it makes us smile when we receive those texts and worry less and enjoy vacation more (otherwise we'd probably be wondering how the kids are doing but not really knowing until you get home).  It truly gives peace of mind to "worried parents" and lets us truly relax on ourvacations after getting an update!

unknown

I got them off of Angie's List. They're punctual and responsive. They took our instructions and followed through well. They did everything that we asked of them.

This my first time using this service and I was very pleased with our sitter Cinnamon.  She spent three nights at our house to take care of my two cat's.  Cinnamon was professional, courteous and took good care of my babies while I was away.  Kara, the owner is also very professional and thorough and I felt confident that my animals would be taken care of while i was away.

Jennifer was a wonderful pet sitter! She was very communicative and responsible. This was the first time I have used a pet sitter instead of taking my dogs to a pet hotel. I'm so glad I did. I came home to happy, healthy dogs. Jennifer is the best! She texted me pictures of my dogs while I was gone so I could see that they were happy and safe. She understood my worries about leaving my dogs and clearly loves animals.

unknown

My dogs are my kids. I have used TLC a couple of times and wanted to make sure the service stayed up to par. This is/was the 3rd time I have used them and YES, still perfect! Cinnamon is our and quot;personaland quot; dog sitter and she is amazing. First, the online reservations are a bit tricky to navigate, but every call I have had was 5 minutes and everything was set up perfectly. Cinnamon has a great bond with our dogs (and I'm sure its with all). They love when we go out of town. So as for the service: Arrival is always on time, services are always above and beyond! Cleans up after the dogs, stays and plays, even leaves great notes on each visit, not the entire visit. This is nice because as we know animals are different every day! I will forever use TLC as long as Cinnamon is our pet sitter! Trust them with your kids and home.

The staff who have cared for our pets on multiple occasions have been excellent, providing wonderful care and giving us regular reports on how they are doing. It's a great relief to know that our furry family members are well cared for when we are gone!

They were horrible. They can't do anything for my pet so I never used them. They didn't provide any service. I have a retired police dog and he's just our pet. There's a bunch of stupid things that they are telling me. There were some other things that they said to me that nobody should be in the home when someone is there and I just didn't get that so I never used their services because I wasn't very happy with them.

Each morning, at our request, we received a text message regarding our pets well-being. We were able to give instant feedback to correct any issue that arose. Upon our return we found daily and quot; report cardsand quot; as to the conduct of our pets and their responsiveness to our sitter. We felt very reassured during our vacation and will definitely use this service again.

Patricia was the pet sitter assigned to us. She and her husband Barry came to our house to meet us and our pets prior to our committing to the dates. They were very friendly and asked lots of questions about our pets, their personalities, and preferences.
Patricia made midday visits and stayed overnights Fri-Mon (Labor Day wknd) while we were out of town. She sent text messages with pictures each day and left detailed notes for me regarding each visit and overnight. We were 100% pleased with the care Patricia took of our two dogs, our cat, and our home.
We will definitely be using this service again and would ask for Patricia specifically.

They are trustworthy and caring.

First time ever using a and quot;Pet Sitterand quot; service....and WOW! AMAZINGLY Great! Filled out the online questionnaire (a bit long, but very detailed) and had the first, get to know each other appointment. Spend about 30 minutes with Cinnamon going over the dog details. We have 2 great dogs that love people and to play. Cinnamon was very good with the dogs, they were very good with Cinnamon. I have cameras at the house and was able to see what was happening and the DOGS LOVED HER! She played, hung out, did more than I would ever expect! Texted to let me know how things were, was very detailed. Left a 4 page summary of the visits. VERY VERY DETAILED! Will use again, and again! Get service, very affordable, very safe.

I could not be happier with TLC House and Pet Sitting Service! We were assigned Dawn as our pet sitter for every other day visits. Dawn was excellent! She took great care of our cats and fish, and took sincere interest in getting to know them. We also received regular updates via text message while on our vacation. This really gave us piece of mind and allowed us to fully enjoy our vacation without worrying how everything was going with our pets at home! Everything was in order when we returned, and were happy to read Dawn's in-depth updates she had written for us from each visit. We will definitely use TLC (and Dawn!) again, and thanks Dawn for your great service!

Excellent! Sherry was such a sweetheart! She bonded right away with our dog. She texted us and let us know how our dog was doing. We came back home to a happy dog and she wrote a sweet letter describing how each visit went.

TLC was WONDERFUL! I had never used such a service before and was a bit nervous - especially as my cats are 18 and 20 years old. Upon my return from these two trips, both cats were healthy and calm, the house was in order and the needed house jobs were done properly. With TLC available, I will never worry again. My sitter spent quite a lot of time with my animals every day and wrote detailed reports of each days activities for me; these reports are very comforting to an animal owner. I used TLC for a total of 16 days in the Fall of 2012.

Absolutely no problems. Our sitter Brittany was very professional and I would not hesitate to use TLC again. I could tell they really cared about our two cats and would make sure they were on top of things when we were away.

Our 3 cats instantly liked the sitter and she was thorough in asking for all the instructions needed to provide excellent services. She left daily logs regarding the pet behavior and the additional tasks such as watering plants. Upon return the cats were happy and healthy and it was easy to refer to when things were done in the logs. I think my cats may have received more personal attention than when we are home! Very professional and caring service.

Had a great experience with this company and would hire them again in the future. Kara (the owner) was kind enough to fit us in at the last minute...since our usual petsitter had suddenly moved out of state. Rachel (our TLC petsitter) came over to review details with us and retrieve the key. She did everything we asked of her and even left a note that listed the details of each of her visits. Thanks TLC!