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Computer Paramedics
Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,
About us
Owner operated. Charges by the job or an hourly rate. Minimal travel charges may apply. Emergency & after-hours service is available. May contact by Email or Call - 480-352-6444 or 602.882.0588
Business highlights
Emergency services offered
33 years of experience
Services we offer
Computer repair, mainly works on Microsoft based platforms & programs, spy ware removal & system optimization., training & sales, virus
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.823 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 4% |
Showing 1-23 of 23 reviews
Charles S.
Aug 2023
Big problem---my Dell ,All in One, desk top computer, had been hacked and was performing very slowly. Service owner, Ken Butters, serviced my computer ; solved the problem and now it's computing like it was new. Ken is very knowledgeable ,diligent and professional. I highly recommend Computer Paramedics
Response from Computer Paramedics
"Thanks, [Member Name Removed]. You made my day!"
Kim A.
May 2022
Excellent Ken does a great job and is very knowledgeable
Response from Computer Paramedics
"Thanks! Always a pleasure working with you!"
Scott G.
May 2022
He was very knowledgeable. I really enjoyed speaking with him and he took care of everything. I'm really happy with the service. He also had a fair price. Tim was very thorough and tough me a lot. He did a very good job. He delivered his product to us on time and the communication was very welcoming.
Response from Computer Paramedics
"Thanks, [Member Name Removed]. The multiple jobs I did for you were always great!"
Scott G.
May 2022
Ken, thank you for all the upgrades with our families gaming computers and my wife's updated refurbished one. Your promptness was appreciated and also ease on the wallet as well. Kids and and wife are enjoying their faster speeds getting in. Love the upgrades with the GPU's plus conversing with you learning about how PC work. Thanks again and appreciate the experience with your company's services. Scott G.
Response from Computer Paramedics
"Thanks! I'm glad everyone is happy!"
James M.
May 2022
Very well! I highly recommend Computer Paramedics for any of your computer needs!
Response from Computer Paramedics
"Thanks, JMac, it's always a pleasure doing business with you!"
Tyler L.
May 2022
Super happy with this build! Ken was professional throughout the process, answered a ton of questions, and made great reccomendations as needed.
Response from Computer Paramedics
"Thanks, [Member Name Removed]. it was a great build!"
Ken S.
Jun 2010
Ken waisted no time to backup my files and repair my hard drive. The experience was fast, seamless and professional. He identified the virus and the corrupted files. After backing up my entire hard drive, he reformatted it and then, walked me through getting my files in their proper places. Ken is a lifesaver!
LINDA P.
May 2010
Upon arrival,this company was top notch through the entire process. They answered all of my questions (probably dumb questions to them!) solved all of my problems and left me feeling better about my whole computor system.
SHIRLEE K.
Sep 2009
Terrible. He is using pirated software and installing key codes on computers that will expire after 30 days after charging an outrageous $150.00. Not to mention that we had to drive out to Gilbert to take the computer after he screwed up! Now he is not answering his calls or following up with a problem that he has made worse. Now in order to fix this problem I will lose everything on my computer AGAIN and may have to pay to have a legal copy of Windows installed which could of been avoided if he had just fixed it right the first time or at the very least gave us our money back so we can get it fixed correctly!! DO NOT USE THIS SERVICE! This has been a nightmare from beginning to end!
Response from Computer Paramedics
"Customer was unable or unwilling to drop off the computer at my home office, and lives in excess of 50 miles away. Customer represented situation as an emergency, yet I neither charged him the $1 per mile (if over 20 miles), nor did I charge him the rush service rate. I actually reduced my rate, as it sounded like he was in quite a bind. I finished the project quickly, but found out later the appropriate (fully licensed and paid for) key code had been packed and was in storage, as I was in the process of moving my residence. When customer informed me of the problem, I bought another key to replace it, and the cost for the non-high-volume price was in excess of what I charged the customer, not to mention the discounts and rate cuts I had already conceded. To make matters worse, the key code replacement appeared initially to be valid, but turned out not to be the case. Customer told me, and I responded by offering to refund his money, which he accepted. The next day, I was rushed into emergency surgery for my lower back, and have had three more surgeries since, and am barely able to walk. I am currently not able to lift over 5 lbs, which has rendered me both disabled and unemployed. I still have some new, unused, valid, and legal licenses for Windows XP and Office 2003, which I would be happy to use to repair customer’s computer. I have been bedridden and unable to sit in front of a computer for quite some time, and deeply apologize for the delayed response. Best Regards, Ken Butters"
Bari B.
Jun 2009
My Windows Vista was crippled, especially when I used the internet. In addition, I discovered programs that had run flawlessly were no longer easy to open. I was in a panic. Ken was able to pick up my computer immediately, and within 24 hours had cleaned out all extraneous junk-- and there was a lot, and installed safeguards to maintain my computer's health and fitness. When he returned my computer, he spent an hour explaining all the changes he had made and why and taught me how to use these new maintenance programs, calmly, patiently, and respectful of my low computer IQ. All for only $100. I will recommend Ken to anyone without hesitation.
Marcus D.
Mar 2009
The overall experience was great. Ken immediately diagnosed the situation and went to work. He allowed me to observe what he was doing and answered my questions. His advice was confident and on a few items that could have resulted in a higher fee he recommended against that service.
Mike M.
Jan 2009
Computer lost part of its memory and locked up. I checked Angies List and got the results for a local (Gilbert) repair person. I had to call Angie's List because I had no computer and they provided the information I needed - thanks. I called Ken and told him the problem and said he could come by later and get my computed after he got out of his class which he did. We discussed other problems and he had a solution for all of them. He did the repairs needed and also added more memory at no charge as well as the debugging and clean up. He returned the computer and hooked it back up and got it set up for our use again. All of this was done at a fixed price which was lower that other quotes I had received.
David B.
Mar 2008
As with my first experience in using Ken's services, he was prompt and his charges were more than reasonable. I called him on a Monday morning, delivered the machine to his office that afternoon and waited while he fixed it.
CHRISTINE J.
Dec 2007
After about 10 minutes he discovered that it was a loose processor. He re-connected it, cleaned out the dust, reconnected all the connections, then cleaned up my hard drive so the computer would run much faster. He also cleaned up the hard drive of a laptop.
Karen F.
Dec 2007
Of course I had waited until the last minute and wanted the computer back that day IF possible. Ken was not sure he could do it but he did! He completed the job within 4 hours, installed the Verizon Wireless for us and cleaned up the files. He was INCREDIBLE!! Very responsive and what a pleasure to find someone who is customer oriented!! He was reasonable for the work performed too.
Katherine B.
Dec 2007
Great! Ken was prompt, personable, worked fast, gave advice, did not charge a trip fee, had a very reasonable price. This was personalized service from someone who knows what he is doing.
STAN H.
Jul 2007
After, more than 15 hours on the phone with tech support, to no avail, I finally decided to check Angie's list. I tend to support only those companies, that receive an overall "A" report, and was happy to find Aztek Electronix, which not only had an excellent overall report, but was also located, not too far from my home. I contacted Ken and explained my situation and he assured me, that he could solve my problem by re-installing the operating system and that he could probably have it fixed, within 2 days. I run my business from home and I was anxious to get my computer back up and running, as I had already lost three full days. I dropped off my hard drive on Friday morning and Ken had it to me, first thing Monday morning. I couldn't be happier with his work, or with his price. I had received a quote from Data Doctors for $150/hour. I would definitely call Ken again, and will certainly refer him to my friends & business associates.
David B.
Jul 2007
I emailed Ken early in the morning, outlining the work I needed. Within one hour, he called me and very clearly outlined several options available to me, with the cost of each option. I delivered the computer to his work site and within the time agreed, he finished the work required. For work done, the value added and the timely completion of the work, the price was a genuine bargain. I would, without reservation, recommend Ken Butters and Aztek Electronix to anyone needing PC support. I will use them again for any and all future needs and will recommend them to my friends and associates.
JESSICA J.
Mar 2007
My husband and I are big supporters of small business and that was one of the big reasons we called Aztek Electronix.. One concern I have is whether or not a computer professional would take advantage of me the same way that mechanics are known to do, meaning, I didn't want to spend an outrageous amount of money to fix something that wasn't really broken or upgrade when it wasn't necessary. You wouldn't need to have that concern with Ken. He was always very professional and honest. Ken returned my calls promptly, was very willing answering questions, drove out of his way to meet me, and was pleasant to work with. I was very surprised that he did not charge me for the diagnosis. He told my husband that he wouldn't feed comfortable charging me since he didn't do much work. I know that he spent time working with our computer and we appreciated his gesture. My husband and I had the impression that Ken is a very honest man who was not out to take advantage of his customers.
Traci P.
Mar 2007
I described PC problems over the phone and the upgrades I also wanted. He replied immediately and gave me a written estimate. He did all the work I requested and completed the work in less than one day. He also made several helpful suggestions, explained options and let me determine what should or shouldn't be done based on my needs. For the work done, the value added and the rapid work, the price was a real bargain. I would recommend Aztek Electronix to anyone needing PC support. I will use them again for any future needs.
BRUCE B.
Jan 2007
I called rather late in the day expecting to get a service call within the next couple of days. Was pleasantly surprised when KEN indicated he was available to come to the house that night, which he did. Repairs were made and I was very satisfied with the work.
Response from Computer Paramedics
"THE MEMBER WAS A GREAT PERSON TO DEAL WITH - THANKS FOR THE KIND WORDS!"
SHERRI C.
Dec 2006
When I called Ken, he could sense that I needed my computer fixed NOW! He took the time to explain to me what could be causing the problem and offered a couple of options as to how he could go about repairing it. I explained that I needed my computer to do some important paperwork and I'll be darned if he didn't go out of his way to take care of everything for me in a VERY TIMELY manner! I cannot express my appreciation enough for all of his help. Ken is VERY professional and courteous! His rates were exceptionally reasonable. It is so nice to know there are still people out there who live by the "Golden Rule" rather than try and charge you for services you don't need. I would not hesitate to recommend Ken to anyone having problems with their computer! He is straight-forward and is more than willing to back up his work! I, myself, am DELIGHTED to have someone who I know I can depend on to help my with my computer problems should I run into any trouble in the future!
Response from Computer Paramedics
"WOW! THANKS! I FEEL YOU REALLY WENT OVERBOARD, BUT APPRECIATE IT NONETHELESS. YOU WERE AN EXCEPTIONAL CUSTOMER, AND ARE THE KIND THAT MAKES MY JOB REALLY WORTH IT. THANKS AGAIN, KEN"
Janis B.
Dec 2006
He explained everything to me. He was very nice, and his personality was great. His prices were reasonable.
Response from Computer Paramedics
"THANKS. YOU ARE A GREAT CLIENT. IT'S ALWAYS A PLEASURE TO HELP YOU."
Licensing
State Contractor License Requirements
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FAQ
Computer Paramedics is currently rated 4.8 overall out of 5.
Yes, Computer Paramedics offers free project estimates.
No, Computer Paramedics does not offer eco-friendly accreditations.
No, Computer Paramedics does not offer a senior discount.
Yes, Computer Paramedics offers emergency services.
No, Computer Paramedics does not offer warranties.