Climate Pro LLC

Had Climate Pro out end of April for a “check up” for our AC unit which was working beautifully. They found 3 things that needed immediate repair, “luckily still under warranty “ - They still verbally quoted $7,000 to fix. Mind you they not only wanted to sell us a new unit instead, but re-duct our entire house. My wife and I needed time to consider- paid our $49, and asked the necessary repairs and test results completed in writing. We were assured by tech Chris, it would be emailed that day. Never came. We called the office- assured it takes up to 48 hours but those quotes and tests are on there way to you! NEVER CAME. Tech Chris called back to schedule the repairs- asked a third time for the documentation that I had paid for- and guess what?? WE RECEIVED NOTHING. I guess I’m lucky- because red flag warnings were heeded and we got the necessary preventative repair done for $475. And the licensed HVAC tech that came out to help us said “warranties only cover failed parts, not worn parts”. Which we verified with our units manufacturer. So, that was Climate Pro’s lie number 4. My best advice to anyone reading this prior to contacting Climate Pro- DONT!! Avoid them. They are not honest, nor do they care about their clientele. Go to your Neighborhood app and ask for a solid recommendation. You will thank me later!!

They are not the least expensive but they've done some good work for me.

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I have found them to be very reasonable, very straight forward, and they go the extra mile. They really try to serve their customers. I am a platinum member. They have different things that you can join which is really reasonable. If you have a service call, they have somebody come out. The last time they came out, they didn't have anything to be done, so it didn't cost me anything. I have seen 3 guys in 8 years because they like to keep you with the same tech. They could give me an air conditioner for free. They do the very best they can. At the time I just wish my system wasn't 15 years old, but I have to deal with what I have.