CHARM RESTORATION

Kenny was honest with his assessment, and helped us resolve our issue.

I recently had the unfortunate experience of dealing with a home water leak, but I was incredibly fortunate to find Charm Restoration LLC and the owner, Kenny. From the moment I reached out for help, I was impressed by his professionalism and dedication to customer service. Kenny approached the situation with empathy and understanding, which made a stressful situation much easier to handle. He took the time to explain the restoration process in detail, ensuring I understood each step along the way. His transparency regarding the work needed and pricing helped to build my trust in his services, which is invaluable during such trying times. The outcome of his work was nothing short of great. Plumbrite Services efficiently addressed the leak and Kenny restored my home to its original condition, all while maintaining a clean and organized work environment. I genuinely appreciate the care he took in his work and how responsive he was to my questions and concerns.

We recently discovered water leak and them mold in the home and were overwhelmed. Kenny and his team arrived promptly and immediately began the remediation process. They were incredibly professional, knowledgeable, and respectful of the property. They coordinated with insurance company seamlessly, saving us a lot of stress. I highly recommend Charm restoration for their exceptional services.

They were very professional and thorough with there work we are very satisfied with what they did

Kenny and Charm Restoration were an absolute lifesaver! When toilet water backed up all over my house?including my bedroom?I was in a panic, but Kenny came to the rescue. He arrived within hours of my call and started the remediation process immediately. That first night, he showed up late and worked well past midnight to ensure everything was under control. His dedication was incredible. Throughout the entire process, Kenny was a true professional. He took the time to explain what he was doing, educating me every step of the way, which made a stressful situation so much easier to handle. His team was equally impressive?efficient, thorough, and courteous. I can?t say enough good things about them. If you?re ever in need of restoration services, I wholeheartedly recommend Kenny and Charm Restoration. They?re the real deal!

Kenny is professional and very personal able. Had some damage to a room due to a dog. He saved my carpet! I will definitely recommend Charm Restoration to my housing community.