Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Carpets of Arizona logo

Carpets of Arizona

Designer Interior Lighting Plan, Carpentry Framing - Install, Carpentry Framing - Repair,

About us

Welcome to Carpets of Arizona where putting the customer first isn’t just a slogan, it’s a sound business practice. Our most lucrative marketing campaign is via our customers. We make every effort to ensure your experience is a good one from start to finish. We start by understanding the unique needs of every customer. We communicate with customers throughout every aspect of the installation process. Shane, Owner and Operations Director, visits every job site to ensure the job is done right (how many companies have the OWNER visit every customer?). Everything we do from selection of manufacturers to delivery of product is done to ensure customer satisfaction, the first time!

Business highlights

10 years of experience

Services we offer

Carpets of Arizona has a massive selection of the latest colors, Whether it's carpet, genuine hardwood or laminate flooring, textures and patterns to choose from., tile

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.210 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
0%
1
20%
Showing 1-10 of 10 reviews
Nanci K.
Aug 2020
1.0
$1,800
The saleswoman was wonderful. The install was horrible! They moved furniture and damaged my tile when they moved the furniture. When I called to report it, they took the initial call and now will not return a call despite voicemails and text messages. They damaged the tile, admitted they damaged the tile--and no remedy to fix it. DON'T DON'T DON'T use this company!!

Edward M.
Jan 2016
5.0
Yes, I recommend this pro
$3,000
My wife and I got a couple estimates to do some flooring in our house. We wanted to do a laminate in the Kitchen and Family Room and Carpet in our Master bedroom. We ended up hiring Carpets of Arizona even though they were about $600 higher then our other bid, and I?m glad we did. Michael showed us a waterproof flooring that looks just like wood but holds up much better then Laminate. I couldn?t believe it. Even our friends think it?s real wood. I like the carpet my wife chose for the bedroom too. The thing that made them different is Shane, the owner, came out before the install and after the work was complete. It?s funny, one of the things I like about these guys is they are a small family owned business ,  No One Over 5?6? We like to support local family companies so it was great to go with Carpets of Arizona.
Response from Carpets of Arizona
"Thanks, you have a beautiful home. We are looking forward to doing your new shutters over the summer as well. I also got a call from your neighbor. Thanks a lot for the referral. I appreciate your business and support."

Curtis L.
Oct 2015
5.0
Yes, I recommend this pro
$750
unknown
Response from Carpets of Arizona
"Thanks for taking the time to review our company on Angie's List. We looking forward to working with you again."

David B.
Aug 2015
5.0
Yes, I recommend this pro
$300
We recently sold our house and Carpets of Arizona has this thing where we were able to put down new carpet and not pay for it. They got paid when the house sold. It really helped us sell the house faster. I was glad because I didn?t have to use any of our down payment money on our new house to get the new carpet. These guys are really on top of things to. The owner Shawn scheduled the installation and came out. We had a little confusion but it was nice because Shawn answered our calls immediately and communicated really well with us. There installers were really friendly too. When we can afford it we are going to have them put new flooring down in our new house. 
Response from Carpets of Arizona
"Thanks, It was a pleasure doing your carpets. I'm glad it helped you sell the house faster. This program is fairly new but home sellers and realtors are just loving it. Thanks for sharing it with your real estate agent. She's a great lady. Good luck in your new home and let me know when your ready for more."

Charles T.
Aug 2015
5.0
Yes, I recommend this pro
Carpets of Arizona gave me an estimate on pet resistant carpet.  The
customer service experience was excellent.  They were friendly on the
phone, showed up promptly at the schedule time, and their estimate was
competitive.  I'll definitely use them.  I know they had an ownership
change and the new owners have really got it together.
Response from Carpets of Arizona
"Thank you sir, We look forward to putting in your new carpets. Just let us know when you are ready. We've already installed 2 houses with Life Happens. That's the Shaw carpet you and your wife were looking at. The stain resistence is amazing and if your dog does claw at the carpet he can't rip out the fibers. Oh and thank your wife for the cookies. I know I was supposed to share them with the kids but I have a weakness for chocolate chip cookies so I ate them all. Just don't tell her that :)"

Richard R.
Aug 2015
5.0
Yes, I recommend this pro
$7,300
I wanted Laminate Flooring and the sales guy Michael showed me something
that?s supposed to be better called Karndean. Well he made a believer
out of us. The floor looks just like real wood but it?s not. We can also
clean it with a wet mop which is cool. We don?t have to worry about the
kitchen floor getting wet and ruining it because this floor holds up
great to water. 
The best thing was the owner Shane came out to deliver the flooring and
he was there for the beginning of the install, which was good because
they were missing some trim. Shane went and got it so the installers
could keep working. It did take them 3 days to finish. We were hoping to
get it done in 2 days but that?s ok cause the installer Louis did an
incredible job. We would definitely recommend them
Response from Carpets of Arizona
"Thanks, Our installer Louis is incredible. We get more compliments about him. The guy is a work horse and our customers love him. I know the project took a little longer, sorry about that, but they really do a great job by taking their time. I appreciate you working with us and I thank you for the great review. Please keep us in mind for other flooring projects as well as Shutters and Blinds"

David H.
Jul 2013
1.0
$2,000
I would not recommend them to anybody. The damaged the flooring. They promised new flooring. The day they were supposed to bring the new flooring, the cancelled the job on us. We contacted the registered contractor and we took them to court and he totally lied on the stand. He found out that he was using a unlicensed contractor for the laid floor.

Caroline W.
Mar 2013
5.0
Yes, I recommend this pro
$1,400
We hired this company following a poor experience with another local dealer. We needed three rooms and an upstairs hallway carpeted. This company was a pleasure to deal with from start to finish. The cost was very competitive and true to estimate. The work crew came ON time and completed the work within 4.5 hours - also true to estimate. The work crew was very courteous and took time to go over the area that had been re-carpeted after completing the job. 
Would use this company again in a minute.

Stephen H.
Feb 2013
5.0
Yes, I recommend this pro
$2,000
Everything went smooth it was done on two days; one day for the tile, and one day for the carpet, had a small glitch on appt time but Jeff went over and above to get a team out to do the carpet on my day off thank you again
Response from Carpets of Arizona
"Thanks for your review, Since your job was done Jeff left the company and the company closed down, but we started up Carpets of Arizona anddddd I'm bringing Jeff back. He really took great care of his customers and I want him back on our team. So when you are ready for more just let us know and Jeff can certainly take care of you. And I guarantee you will get outstanding service."

SHANNON D.
May 2010
5.0
Yes, I recommend this pro
$4,000
The Carpet Broker ( and Karl Kramer) are the best! This is the third time I have used The Carpet Broker for our flooring needs. I shopped around *extensively* the first time and can say without hesitation that this is the best value in town. Karl carries excellent product lines, really knows his stuff, has extremely competive pricing and most importantly, provides an amazing customer service experience. Feel free to shop around for comparison but I doubt you'll find anyone that can match The Carpet Broker. I know I haven't.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Carpets of Arizona is currently rated 4.2 overall out of 5.

Carpets of Arizona accepts the following forms of payment: CreditCard

Yes, Carpets of Arizona offers free project estimates.

No, Carpets of Arizona does not offer eco-friendly accreditations.

No, Carpets of Arizona does not offer a senior discount.

No, Carpets of Arizona does not offer emergency services.

No, Carpets of Arizona does not offer warranties.