BIG JOHN'S CARPET CLEANING

The man showed up on time, hooked up his vacuum truck and cleaned the carpets and furniture. We had to ask him to clean under the furniture twice and then he forgot and after some sighing, he did clean under the sofa. While the carpets and furniture are much cleaner than they were, they aren't as clean as I expected them to be. It looks like the dirt was just diluted and redistributed. One spot in particular I thought would be completely removed is still there. It was Tide. How hard is it to get out soap? Apparently much harder than I expected even with a super sucking wet vac. Also, they didn't rake the carpet. Overall, I was disappointed because this was my first experience with a carpet cleaner that left everything dingy. I am accustomed to a greater depth of cleaning.

I think this company does a great job. They have a very personalized attention toward the client and their work. They try to do everything well, and they find the time and ways to get the job done. For this quality of work that they do, they deserve really good ratings and recommendations.

I think that he does a fantastic job. He is very thorough and professional. He is licensed and also cleaned tile and grout. He does commercial and residential cleaning. I would recommend John to everyone. I find that his prices are very reasonable.

Excellent. Were able to come within the week. Got lots of stains out, including dog diarrhea, which I was not too hopeful about. Yeah! Called the day before to say they were short-handed and to see if it would be Ok to come a couple of hours later (it was fine), and the technician called to let us know that he was running 1/2 hour late that day. Appreciated the communication. The technician told my husband that they don't move furniture, so my husband asked him to let him know when he could come move it; he ended up doing it for my husband after all.

OVERALL THE CARPET CLEANING INCLUDING SPOT REMOVING SERVICE WAS BETTER THAN AVERAGE. THE SERVICE PROVIDER WAS COURTEOUS. WE USE THIS COMPANY ONCE A YEAR