BATHROOM SOLUTIONS

I WORKED WITH BATHROOM SOLUTIONS CUSTOMER SERVICE PERSON WHO OFFERED NO EXPLANATION FOR THE POOR QUALITY OF THE WORK OR THE LACK OF COMMUNICATION, AND THEY DID NOT IMMEDIATELY OFFER TO REMEDY ANY OF THE PROBLEMS. IT TOOK A MONTH OF CALLING AND COMPLAINING FOR THEM TO SCHEDULE SOMEONE TO PATCH THE HOLES IN THE DRYWALL AND RECAULK THE TUB, AND THEN THE WORKER MISSED THE SCHEDULED APPOINTMENT. TWO DAYS LATER, BATHROOM SOLUTIONS SENT SOMEONE TO REPAIR THE DRYWALL AND RECAULK THE TUB. TWO UNRESOLVED ISSUES STILL REMAIN, HOWEVER, THE DAMAGED BATHROOM DOOR AND THE RETILING OF THE EXPOSED CONCRETE FLOOR. BATHROOM SOLUTIONS HAS MADE NO OFFER TO ADDRESS THESE ISSUES, SO I WILL MOVE FORWARD WITH A DIFFERENT CONTRACTOR. THE OVERALL EXPERIENCE WAS NEGATIVE AND I WILL NOT USE THIS COMPANY AGAIN FOR ANY REASON.

THERE WERE 3 MEN WORKING ON THIS PROJECT REMOVING AND REPLACING AN OLD DISCOLORED BATHTUB WITH A MODERN WALK IN SHOWER, WHICH WAS AMAZINGLY DONE IN 1 DAY. EVEN THOUGH THE SHOWER HEAD LEAKED THEY SENT SOMEONE OUT 2 WEEKS LATER TO ADJUST IT. THEY WERE PRICEY, BUT I LOVE THE MODERN LOOK. THE ONLY BAD THING IS THAT I REFERRED 2 PEOPLE AND WAS TOLD I WOULD GET A GIFT CARD FOR REFERRALS AND I HAD TO PURSUE THEM TO GET THIS CARD. ONE OF THE REFERRALS, TUB AND SHOWER REFINISHING, WAS AN UNSATISFACTORY JOB TO WHICH I FELT BADLY. SO THEY ARE GOOD AT NEW SHOWERS IN MARBLE, BUT NOT NECESSARILY OLD TUB AND SHOWER REFINISHING.