ABC Plumbing and Rooter
About us
ABC Plumbing & Rooter is big enough to handle any plumbing issue, yet small enough to give you personalized service. We have been in business since 1968 and are members of the Chandler Chamber of Commerce, the Gilbert Chamber of Commerce and the Better Business Bureau. We pride ourselves in being one of the most trusted plumbers in Chandler and the greater Phoenix. Request a service call online or call us anytime. Day or night, you will speak with a real live person. We are on call 24 hours a day, 7 days a week, 365 days a year. We assure you, no recordings, no hassle. Just Exceptional Customer Service! We are Licensed, Bonded, and Insured: ROC 153202 & 213278.
Business highlights
Emergency services offered
57 years of experience
Services we offer
Backflow Testing & Certification, Bathroom Remodeling, Boiler Repairs, Burst Pipe Repair, Clogged Toilet Repairs, Drain Cleaning, Emergency Plumbing, Faucets, Fixtures and Sink, Garbage Disposals, Gas Line Repairs & Leak Detection, Hydrojetting, Repiping, Restoration Services, Septic Tank Plumbing, Sewer Line Repairs, Showers & Tubs, Slab Leak Repairs, Specialized Services, Sprinkler Services, Sump Pumps, Trenchless Sewer Repairs, Water Filtration Systems, Water Leak Detection, Water Softeners, null
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.221 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 62% | ||
| 24% | ||
| 0% | ||
| 5% | ||
| 10% |
Showing 1-21 of 21 reviews
PAUL S.
Jul 2018
Kitchen drain was backed up. Called and described the problem and they advised that it would be $79 service call which seemed reasonable. Technician showed up diagnosed the problem (clogged p trap) and said it would be $313 to fix it. As I had water running out of the cabinet onto the floor, I had no choice but to pay it. Technician was at my house 30 minutes. $626 per hour!!!??? Called to speak with the owner and left messages 4 times! No response. Finally reached a sales manager who said he would call back and never heard back from him. There are much better options in the valley. DO NOT USE THIS COMPANY UNLESS YOU WANT TO BE RIPPED OFF!!
Michael A.
Nov 2015
I had gotten to a point where both of my bathrooms were springing leaks and becoming unusable because of old polybutylene tubing. Many East Valley plumbing companies won't even consider re-piping a manufactured home. It's nasty, back-breaking work.
After researching ABC on Angie's List and meeting with supervisor Rich for an estimate, I felt like I was in trustworthy hands and was being charged a reasonable price. Rich thoroughly explained the scope of the work and pricing details. (The price included showroom-grade lavatory faucets, kitchen faucet, and shower heads - not home center stuff. It did not include repairing holes cut in drywall, but you don't want plumbers doing that anyway.)
By the end of the first day of work, I had a functional master bathroom again, and they finished everything up the next day.
After researching ABC on Angie's List and meeting with supervisor Rich for an estimate, I felt like I was in trustworthy hands and was being charged a reasonable price. Rich thoroughly explained the scope of the work and pricing details. (The price included showroom-grade lavatory faucets, kitchen faucet, and shower heads - not home center stuff. It did not include repairing holes cut in drywall, but you don't want plumbers doing that anyway.)
By the end of the first day of work, I had a functional master bathroom again, and they finished everything up the next day.
Stacdey D.
Feb 2015
unknown
David L.
Oct 2014
unknown
ALENE M.
Jun 2014
unknown
Linwood W.
Jun 2014
Great
Response from ABC Plumbing and Rooter
"[Member name removed], thank you for taking the time to leave a positive review. We look forward to being of service to you in the future."
Liz F.
Jan 2012
We had them come in and fix what our home inspector failed to point out to us. They had to fix both showers because they were clogged up. They replaced new pipes behind the showers. I feel they are a little expensive. I would certainly use them again.
Response from ABC Plumbing and Rooter
"[member name removed], Thank You soo much .Appreciate your taking time to to post this positive review.Do not hesitate to call if you need anything.We appreciate the referral as well. Have a great day."
Carol W.
Aug 2011
The first team they sent out did a beautiful job of digging but they dug in the wrong direction. They were then replaced after I called in the supervisor and a new team finally dug the right way. They had to hire a fence company to fix a fence that they destroyed. They had quoted a $10,000 job but the final cost came out to be over $11,000. They didn't stay within their promised estimate, which turned out to be very misleading. They sent out people to do the work that we are certain were very inept and not qualified to do this work. It took them weeks and weeks to get the job done right but it was not a small process. The supervisor himself finally had to come out and clean up the messes and complete the job properly himself. This was a lousy and costly experience.
Response from ABC Plumbing and Rooter
"I do appreciate your frustration unfortunately the job took longer that expected do to unforeseen conditions. Fortunately we were able to stay within 10% of the original quote. If there is anything else we can do for you please let us know. Thank you"
LINDA V.
Apr 2011
Worst experience in my 30 years of owning a home and the repairs that come with owning a home!
Response from ABC Plumbing and Rooter
"There is NO record of this client in our database."
Stella G.
Apr 2011
We've used them a couple of times. They did exactly what we wanted and we were happy with the price. I would give them a thumbs up. A neighbor referred them to us when we moved here four years ago.
Response from ABC Plumbing and Rooter
"(removed member name), Thanks for the nice comments. We appreciate the opportunity to be of service."
Bob A.
Mar 2011
I called on the afternoon of March 23, 2011 and the phone was answered on the second ring. The person on the phone understood my need for the pressure reduction valve and secheduled a tech for first the thing the next morning. Chris arrived one time. He was professional and friendly. He gave me a written quote on the install. He started the work and noticed the way the watering system for my plants and grass was not code and that non drinking water was more than likely back flowing into the house. He suggested a one way valve. I had it installed also.
Response from ABC Plumbing and Rooter
"(Member name removed), thank you for taking the time out of your day to say these nice things. We appreciate your business."
John P.
Mar 2011
They were very prompt. They did the job we asked them to do. They were very reasonable.
Response from ABC Plumbing and Rooter
"[member name removed] WE APPRECIATE YOUR INPUT AGAIN !!! Your service tech was very happy to here your responses were put online as well. Your PSP Membership is a smart choice :) Best Value. Please make sure you have a GREAT DAY!!"
Linda H.
Jan 2011
They were very, very punctual. They came out with a fast response time. I can't think of anything that they did wrong.
Theodore J.
Apr 2010
They fixed the toilets and that was like the biggest motivator. They did what they said they were going to do. The guy who was here was new and he was being trained by a senior guy. So the new guy didn’t know what he was doing, but he was being trained. I would hire them again.
SHIRLEY C.
May 2007
This is a company we routinely call. Their scheduling is excellent, giving a two-hour window of time when they will appear and calling if that time does not work out. On a maintenance check, they check all faucets and drains and either drain water heater or clean drains. They are licensed, bonded, and insured, which is important to me. Any member of their staff I have dealt with has been professional and quick to respond to any problems or questions.
Response from ABC Plumbing and Rooter
"[Member Name], thanks for being a loyal customer. We look forward to seeing you every year and we appreciate your business."
ALENE M.
Feb 2007
Of the 3 companies that I talked to regarding the repair of the leak ABC was the most responsive. Their price quote was in-line with the other quote that I got. Mike was very conscientious about his work and keeping the area clean so dirt wouldn't be tracked throughout the house. He was prompt and finished the job quicker than I expected, he was there for less than 3 hours whereas another company quoted at least 4 hours. He wrote up the bill such that our insurance should have no problem deciphering the portion they will pay. Mike has worked with insurance companies before and knows what they need. Our insurance adjuster had recommended ABC and they were definitely worth it. We will probably use them again the next time we have a plumbing issue.
Response from ABC Plumbing and Rooter
"(Member name removed), We are very grateful to have such a wonderful client like you who values and appreciates great service. Thank you for the opportunity we appreciate you."
K K.
Nov 2006
I called 2 other companies first. But, they never got back to me. ABC answered the phone right away. The dispatcher, Lorene, was really nice. She said she would get someone out that day by 4 and would call me about an hour before. She called at 2 and he arrived at 3:15. I was pleased with the professionalism and that I knew the entire price before he started working. Explained everything to me and then gave me a full house inspection. I had let things go too long and needed some other things done. It is nice to have a garbage disposal again. I will have them put an instant hot water gizmo on so I have immediate hot water at the kitchen sink in the winter time. I hate wasting water. All in all, this company is great and they even gave me a senior discount of 15% and they donate $5.00 to support our troops. I might add their plumber was really good looking too. I am very happy to have my problems resolved.
Response from ABC Plumbing and Rooter
"Thank you for taking the time out of your day to say these nice things about our company. We appreciate your business and thanks again for the opportunity to be of service."
Linda H.
Mar 2006
Work was satisfactory, but they were late arriving.
Response from ABC Plumbing and Rooter
"We appreciate your frustration there were some unforeseen conditions. We are glad to see that you are overall satisfied."
Linda H.
Dec 2005
The plumber was late, but performed the work as expected.
Response from ABC Plumbing and Rooter
"[member name removed] , Appreciate you being a little frustrated with being behind schedule .Fortunately we were able to get it taken care of before the weekend . Sorry for the delay...I will make sure to relay the message to the staff that overall you were satisfied"
YVO M.
Oct 2004
ONE DAY WE HAD ONE OF THEIR WORKERS IN OUR HOME FOR 8+ HOURS. THEY WERE NOT ONLY PROFESSIONAL, BUT VERY UNOBTRUSIVE. THE QUALITY OF THE WORK WAS EXCELLENT AND THE JOB WAS DONE QUICKLY.
Response from ABC Plumbing and Rooter
"[member name removed], Thank you soo much for the positive review. Your calling in the first place we appreciate. Glad we were able to wrap it up quickly and get you back to your personal stuff before the weekend!! Good Choice becoming PSP Member (why pay more)"
JASON E.
Oct 2004
I CALLED OTHER PLUMBERS THAT SAID THEY COULD BE OUT WITHIN A WEEK TO MAKE AN EMERGENCY REPAIR. ABC WAS OUT AND MADE THE REPAIR IN LESS THAN 2 HOURS.
Response from ABC Plumbing and Rooter
"[member name removed] ,Thank You for taking the time out to post a positive review.We really really appreciate your referral as well .this is a great way to communicate and spread the word Angie's list... Have a Great Day"
Licensing
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FAQ
ABC Plumbing and Rooter is currently rated 4.2 overall out of 5.
ABC Plumbing and Rooter accepts the following forms of payment: CreditCard
Yes, ABC Plumbing and Rooter offers free project estimates.
No, ABC Plumbing and Rooter does not offer eco-friendly accreditations.
No, ABC Plumbing and Rooter does not offer a senior discount.
Yes, ABC Plumbing and Rooter offers emergency services.
No, ABC Plumbing and Rooter does not offer warranties.