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A Professional Locks

Smart Home System - Install or Service, Doors (Interior) - Install or Replace, Locksmith,

About us

Want locks which are practically pick, pump and drill proof? Locked out of your home or car? Need keys made or locks rekeyed? The professionals at A Professional Locks can help! Storefront location and serving Chandler, Arizona and surrounding areas since 1987. As a family owned & operated business you will find a company ran with ethics and integrity at competitive pricing. If you are a homeowner, commerical or industiral client they have the skills and inventory in stock to serve you. Unlike other locksmiths, we also have a retail location where you can view and select from a large assortment keys, locks, gun and security safes. Also on display are security systems that allow customers a chance to interact with the applications before having them installed in their home or business. We are the only locksmith shop in Chandler, all others posted in the phone book or online are false listings!

Business highlights

Emergency services offered
38 years of experience

Services we offer

Locksmiths, alarms, doors, home automation, mailbox repair & auto keys.

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.711 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
0%
3
0%
2
9%
1
0%
Showing 1-11 of 11 reviews
Zachary S.
Aug 2020
2.0
$65
I am sure these technicians are very good at their job. The technician I dealt with and the gentleman on the phone were very polite. I had an issue with the digital lock on my gun safe. I called them to come out and get in to the safe. They dispatched someone pretty fast. I was actually able to get in the safe immediately after I got off the phone with them. I called them back immediately and notified them I was able to get in the safe. I requested they come out and change the lock and the key pad to avoid any future issues. The gentleman showed up removed 4 screws and stated he had the wrong mechanism. He stated he would find the part and call me to install it. He also charged me $65.00 for the service call under the premise that I would not be charged this again when they returned to install the new mechanism. Three days or so went by and no body called. I called and spoke to a gentleman and he stated they were unable to find the part. I explained my frustrations about being charged for absolutely no work. He said he would call me back in a day or so. He did not. I called him today. Once again he stated they could not get in touch with the manufacturer. He said they would not refund me the $65.00 service call fee. I explained they did not “service” anything. He stated they were not charging me to try and find the mechanism or the leg work as he called it. This in my opinion is very poor business ethic. Their employee who had the make model and serial number for my safe showed up with the wrong part. Absolutely no work was done. Had they have followed thru on any of the original agreement I would happily pay them. They did not. This practice right here would not fly in my line of work. Dishonest to say the least.

Elizabeth S.
Oct 2016
5.0
Yes, I recommend this pro
$133
Great service by Tim. He was on time and was good with our very large "protective" dog. Got all the locks changed on our new house.

DANNY W.
Feb 2016
5.0
Yes, I recommend this pro
$100

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Response from A Professional Locks
"[Member Name Removed] I wanted to thank you for your review and choosing A Professional Locks for your locksmith needs. Let us know if we can ever require future locksmith, security of safe/vault assistance. Preston (Owner)"

Daryl M.
Nov 2015
5.0
Yes, I recommend this pro
$160
On the night of a major storm the locksmith was able to come out and change all our locks. We had a tenant we were concerned would turn things ugly and we needed fast service. Rates were very good. Responsiveness was fantastic. Service was excellent. I would definitely recommend again.

Christopher C.
Jul 2015
5.0
Yes, I recommend this pro
$10
Freindly, helpful and totally inexpensive. Best experience with a locksmith ever.

Sharon B.
Jun 2015
5.0
Yes, I recommend this pro
$14
They were friendly, helpful and professional. I think the shop might be closed on weekends.

Chuck G.
May 2015
5.0
Yes, I recommend this pro
$80
We had just visited our property management company to collect keys and door openers since we taking our property off the rental market and there was no key for the front door lock (Schlage Connected Keypad).? I called A Professional Locks as I was driving home (we had used them before) and they indicated they could have someone out in about two hours.? Nick (I think was his name) arrived two hours later, removed the lock, re-keyed it and cut us two new keys.? He spent a few more minutes going over the z-wave technology used by the lock and then was on his way.

Calvin M.
Sep 2014
5.0
Yes, I recommend this pro
$55
Picked up the call right away when I called. Provided an accurate time estimate. Charged exactly what I was quoted. Once the technician got here he was quick, professional and payment with my card was easy and convenient.

Brenda S.
Jun 2014
5.0
Yes, I recommend this pro
We were very happy. They're very efficient and cost effective.

Suzanne R.
Feb 2013
5.0
Yes, I recommend this pro
$2,083
Good experience. Would definitely use them again.

Homeowner
Sep 2004
5.0
Yes, I recommend this pro
$206
THEY WERE RATHER EXPENSIVE, BUT THEY CAME OUT AND THE WORK WAS DONE QUICKLY. I HAVEN'T HAD ANY PROBLEMS SINCE.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A Professional Locks is currently rated 4.7 overall out of 5.

A Professional Locks accepts the following forms of payment: CreditCard

Yes, A Professional Locks offers free project estimates.

No, A Professional Locks does not offer eco-friendly accreditations.

No, A Professional Locks does not offer a senior discount.

Yes, A Professional Locks offers emergency services.

No, A Professional Locks does not offer warranties.