Desert Foothills Plumbing & Showroom

shower was clogged

This USED to be a good company. I hired them to do some minor plumbing work and during this visit, asked them to give me an price for remodeling the plumbing in a bathroom. Their estimate was a bit over $2000 for materials and labor. I was in Home Depot and happened to see the sink we were thinking of using. It was HALF the price of Desert Foothills! A guy at Home Depot then asked me if he could help. I said give me an estimate for the entire job. Home Depot had a qualified contractor come out and the entire job was done for just under a thousand dollars. I saved over $1000 by hiring them and the work was perfect. As for finishing the minor plumbing job, they were supposed to get parts that they did not have with them the first time they came out. Weeks went by and I heard nothing. I called and no response from the office person Chris. During this time I discovered my plants had turned brown. The Desert Foothills plumber turned off the water briefly (main valve) when he came out the first time. For some reason he turned off the irrigation water valve as well though he was not working on the irrigation system and it would be turned off as a result of turning the main shutoff to "off." He turned the main shutoff back to "on" before he left but forgot to turn the irrigation system back on. I'm out $400 worth of plants and have several other plants and young trees that dropped nearly all of their leaves and probably won't survive! Why didn't they come back out the second time? A jerk who works there, Greg, was so upset that I didn't hire them for the remodel that he refused to finish the first job! Stay away from this outfit. They were sold to some company in Texas about two years ago and the quality of plumbers has gone downhill ever since.

unknown

unknown

Came in, found the leak and repaired it.

unknown

unknown

unknown

unknown

All went up to expectations. Needed a return visit to correct an issue with the equipment and did so immediately. I wasn't overly focused on price, but thought their prices seemed fair. Wanted to find and use a local resouce and they fit the bill. Would use them again and would recommend them to friends and neighbors.

It went very well. I had found the leak and removed part of the wall and inside cabinet ahead fo time to save time in the repair. The plumber discovered that when they built my 1989 home, they had not soldered one joint in the hot water line near the floor. As a result, it was leaking all these years, but got worse recently. I noticed it when I smelled a musty odor, but couldn;t identify the source until I felt the back wall of the cabinet.
The plumber had to hammer part of the concrete and mortar in order to get to the source to repair.

They always do good work. They are always very responsive and they communicate well. I have always been very happy with their work. I continue to use their services.

They come quickly and are very conscientious. I've never had a problem with anything they've worked on.

He arrived promptly, installed the water heater, then stayed to check on an unrelated problem of water ponding under the refrigerator. Dennis repaired that also. He explained everything he was doing and gave instruction for maintaining the new water heater.

They are prompt, honest and reliable.

They were excellent, they did exactly what they said they were going to do, the price was very accurate, and they also were very punctual with their work.

The company was prompt in coming to my home to examine the old softener and determined that the age made repairs not a wise decision. A new softener was installed the next day. I had a scheduling problem and they worked me in the next day. They were prompt, efficient and clean. The worker also helped me with another issue I had in the house.

Shannon, the plumbing tech, arrived as scheduled. He promptly diagnosed the water leak as a hairline crack in the softener body. He removed the defective softener, and returned as scheduled the next day to install a new unit. I can't say enough about this company: prompt, courteous, clean, and effective. There's no reason to consider any other plumbing company.

I THOUGHT $540.17 WAS EXCESSIVE. FOUND 4 PERFECTLY GOOD FLEX HOSES IN TRASH THAT DIDN'T NEED REPLACING. THE TUB DID NOT NEED A NEW STEM, ONLY AN INEXPENSIVE PLASTIC WASHER INSERT THAT THE PLUMBER THOUGHT HE MIGHT HAVE IN HIS TRUCK.

SERVICE WAS FAST AND THEY TOOK THE TIME TO CALL ME. EVEN IN ADVANCE OF WHEN THEY WERE GOING TO BE THERE SO I COULD MEET THEM. VERY NICE STAFF.