Goettl's High Desert Mechanical, Inc.

I had good service from previous plumbing repairs but they really messed up on my A/C repair this time. I was 3 weeks without air during one of the hottest periods this year. The first motor that was installed broke the same day it was installed. 7 day wait for another one. The job cost me almost $1100.

Knowledgeable and professional.

Never showed up, didn't respond to calls or texts.

Very professional

Arrived on time and did a great job.

Prompt and efficient. I'm happy.

Goettl's arrived on time and had our kitchen faucet issue repaired quickly with no further issues. We were very satisfied.

Matt was outstanding. He explained what he was doing. Gave recommendations. Very enjoyable to work with. Very happy with the service.

They were willing to wear masks in my home

HE CAME OUT FAST AND DID A GOOD JOB.

I so appreciate Matt coming out and taking care of my clog toilet. He was polite and wonderful and made sure the job is done correctly. It s never cheap when you have a kind of emergency like this. I m just glad to have the toilet unstuck. And once again Matt it was wonderful

Very honest and professional

The person who came out knew his business unlike some less expensive companies that I have used in the past.

The Plumber (Pedro) showed up early for the appointment which was **refreshing**, as normally service techs are late or do not show at all. Pedro acted professionally and the job performed was also very professional. Con: Cost was a bit high (service call/trip fee) We would certainly recommend Goettl.

He does try to pinpoint the problem of gas regulator/control valve. He had to call the manufacture of gas fire starter for troubleshooting of this devices.

Not only did Matt do excellent work, but he was on time both days he was out, first to troubleshoot and service my hot water heater. In addition, a leak formed the day after the service work at a valve and he made a special trip out to fix that too. I also talked to BJ in their office several times and they took the time to research the answer for any of the questions I had about their policies and the new equipment I wound up buying to replace my old set up. I am very happy with everything related to this project.

Great service - reasonable price

Customer service was fantastic. We had a gas line installed for a grill. It took longer to dig the trench than expected. The first time it failed inspection since a cut-off valve was not installed (and we had requested a cut-off valve). After the work was done, we didnâ t think about it - but all the pilot lights for our hot water heater, heater, and fireplaces should have been reset prior to his leaving. Otherwise, it was a great job.

They were very dependable and did a great job...Highly recommend.

They were easy to work with

Got a great job done when promised

Every representative of Goettl's High Desert Mechanical, Inc. that I made contact with was focused on making this a good experience. The plumbing director was very personable and I felt I could ask him any questions needed about the project. The plumber that worked so hard to do the job was very courteous and seemed to have no problem, explaining things to me. The contact with support staff at the office, relative to billing,made me feel like they appreciated my business.

This was a good experience top to bottom. Derick was a professional, personable, gave great suggestions and explanations of my problem and took care of it all on the same day. Very pleased with the service!