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Pitzer's Benjamin Franklin Plumbing of Western AZ logo

Pitzer's Benjamin Franklin Plumbing of Western AZ

Plumbing for a Remodel or Addition - Install, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,

About us

Pitzer's Benjamin Franklin Plumbing is the premier on-time residential plumbing company Serving Mohave, LaPaz, Yavapai & Coconino counties. We offer a variety of appointment 'windows' designed to fit both your budget and schedule. All of our plumbers go through a thorough background check, are drug tested on hire and randomly throughout the year. All team members are in uniform and easily identifiable. Our guarantees are the strongest in the industry and we are known as the local company that really cares about it's customers.

Business highlights

Emergency services offered
56 years of experience

Services we offer

At Benjamin Franklin Plumbing we only do 3 things and we do them very well. First, replace plumbing systems and their components when they wear out and/or reach the end of their useful life. Our Big Blue Trucks are fully stocked to handle over 90% of emergencies the same day., we offer repair services on residential plumbing systems. Second, we perform maintenance on residential plumbing systems to prolong their life and prevent breakdowns. Third

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
30%
4
10%
3
30%
2
20%
1
10%
Showing 1-10 of 10 reviews
Sandra Y.
Jan 2016
2.0
unknown

Hugh P.
Mar 2015
3.0
$400
unknown

Melody L.
Mar 2014
2.0
The company sent a fellow out because I signed up for the yearly check up . He went thru the house checking things like the top of my stove where the gas comes out told me he was a master plumber and a gas specialist (he was only here to drain the water heater and check plumbing ) when he was Finished he told me my water heater was not legal and would need to be replaced and quoted me a price of 2200 hundred dollars. Well I did not do that spoke to people at home depot they thought the guy was crazy so Benjamin plumbing lost my business and I will use home depot or someone else

Sandra Y.
Jan 2014
3.0
$750
The cost of the replacement was about $700.00 more than what most of the other places were charging.

ROBERT H.
Nov 2013
5.0
Yes, I recommend this pro
Replaced shower head, shower faucet and installed a new saltless water softener.

Arthur W.
Jul 2013
5.0
Yes, I recommend this pro
We are satisfied with them. Ever since we started using them, their workers have been polite and do a good job.
Response from Pitzer's Benjamin Franklin Plumbing of Western AZ
"(removed member name), Thanks for the very kind review! We really appreciate it and your business. Sincerely, Larry Thornton General Manager"

Gary W.
Jul 2013
1.0
$350
They were crazily expensive. They charged me $350 for an hour and half worth of work. They also recently did a check-up, and a few days after that, I found that the water heater was leaking. I haven’t been able to get it to stop.
Response from Pitzer's Benjamin Franklin Plumbing of Western AZ
"(removed member name), I just checked the notes on your home and see that we did come out and replace some pipes on top of your water heater. Yes, you did pay $372.43 but that price not only included the repair, but also an annual maintenance agreement. So, really our prices are not that "crazy" We have researched what other plumbing companies charge in the area and have found that we are not that much different than others. Regarding your current situation where you cannot get your water heater to stop leaking, I have forwarded your information to our dispatcher and asked her to contact you to schedule us out (at no charge) to see what the problem is. If we have done anything wrong we warranty all of our work for two years. Thanks for your business. Larry Thornton General Manager"

Carol S.
Jul 2013
3.0
Yes, I recommend this pro
They were alright.
Response from Pitzer's Benjamin Franklin Plumbing of Western AZ
"Hi (removed member name), Thanks for your review. I am sorry that the work we did only warranted an "average" grade. We strive for so much more. If I can ever be of assistance please do not hesitate to call. All the best, Larry Thornton General Manager"

Bob O.
Nov 2012
4.0
Yes, I recommend this pro
$200
I called them and they came out in the same day. My refrigerator was leaking and they were quick to respond, they found the problem immediately, and they did not try to rip me off with the price.
Response from Pitzer's Benjamin Franklin Plumbing of Western AZ
"(removed member name), Glad to hear we were able to solve your problem. We really appreciate your business. All the best. Larry Thornton General Manager"

Arthur W.
Nov 2012
5.0
Yes, I recommend this pro
$500
This was our first service from them. We found that the cost was reasonable. We also found that they installed top of the line products. The gentleman that did the work was very well qualified.
Response from Pitzer's Benjamin Franklin Plumbing of Western AZ
"[member name removed], sorry it has taken so long to respond to this review. Thank you so much for the very kind words. We truly appreciate your business. Sincerely, Larry Thornton General Manager"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pitzer's Benjamin Franklin Plumbing of Western AZ is currently rated 3.3 overall out of 5.

Pitzer's Benjamin Franklin Plumbing of Western AZ accepts the following forms of payment: CreditCard

No, Pitzer's Benjamin Franklin Plumbing of Western AZ does not offer free project estimates.

No, Pitzer's Benjamin Franklin Plumbing of Western AZ does not offer eco-friendly accreditations.

No, Pitzer's Benjamin Franklin Plumbing of Western AZ does not offer a senior discount.

Yes, Pitzer's Benjamin Franklin Plumbing of Western AZ offers emergency services.

No, Pitzer's Benjamin Franklin Plumbing of Western AZ does not offer warranties.