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DEPENDABLE IRRIGATION, INC.
Garage Door - Install or Replace, Garage Door - Repair, Lawn Care Maintenance and Mowing,
About us
We are a family owned business and have over 40 years experience in this business. We travel valleywide, 6 days a week & do not charge an extra trip or fuel charge. The majority of our business is dependant on our repeat customers that have been with us over the years & we always welcome new customers & strive to keep them as repeat customers as well. We warranty our parts for 5 years & have not raised our prices in over 4 years, in order to stay above our competition. We beleive that our service call fee of $70 is by far less expensive than any other competitior specializing in this line of work. Watering your lawn, plants, trees & gardens while conserving as much water as possible is our specialty and we are extremely efficient at finding leaks in your underground lines, that are not visible on the ground. We can handle any project that has to do with your outdoor water sources. We accept cash of course, as well as checks, debit cards, Visa, Master Card, Discover & American Express credit cards for payment at the time our services are completed. We are very proud to be celebrating our 14th year in business !!
Business highlights
Emergency services offered
21 years of experience
Services we offer
& REPAIRS, DRIPLINES, EXISTING RESIDENTIAL IRRIGATION SYSTEMS, GENERAL MAINTENANCE, HOSE BIBS, INSTALLATION, INSTALLATION OF NEW RESIDENTIAL IRRIGATON SYSTEMS, PRESSURE REGULATORS - ANY WATER SOURCE ON THE OUTSIDE OF THE HOME., SERVICE, SPRINKLERS, TIMERS, VALVES
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.055 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 0% | ||
| 2% | ||
| 0% | ||
| 0% |
Showing 1-25 of 55 reviews
Dee L.
Mar 2023
They are so good! I’ve been using them since 2018. They are quick to respond to your call & do the job right. If I have valve issues with irrigation system they replace quickly & are reasonably priced highly recommend
Response from DEPENDABLE IRRIGATION, INC.
"Thank You so much for sharing your experiences of our services to others! It is very important to us & much appreciated ! Thank you for being a loyal customer! There's no better advertising than referrals by happy customers! Thanks again! Lori Schnieders. Owner & Office Mgr."
Shelly S.
Jan 2021
The crew did a very good job. They went over and above to do the job right.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for sharing your experience wirh our company! It is always our top priority to assure that each & every customer receives prompt & professional service and are completely satisfied with our work, services & costs. Your sharing a positive experience is the best advertising we could ask for!"
Nicholas S.
Oct 2019
Dependable Irrigation did a great job. They are all very professional, friendly and punctual. We have a large ash tree in the front of our house. Many large tree roots broke the underground sprinkler line. Dependable Irrigation repaired the damage.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for your kind words & for sharing with others! We take pride in our work and our customer ssrvice at all times. It is our top priority to always provide the best customer service we can as well as the most affordable options possible to all of our customers! Thanks again for sharing your experience with our company! We truly appreciate it !!"
Carol M.
May 2019
I’ve used Depeddable Irragation since 1997. They have done everything from fixing leaks to replacing our entire Irragation system. I had them out again today to fix another leak due to my hands I can no longer fix these by myself anymore. Although he was only here for maybe 5 minutes it was just cutting the drip and putting on a plug I wish it was a little cheaper. I realize that that’s the service call charge I understand all the overhead and everything so I’m not really complaining. I’ve recommended them to many people and will continue to do so. In my entire adult life I’ve never worked with a company that’s this excellent. I never had to question their capability to do the job right the first time. Excellent from the office staff to the employees even the owner Lee who usually comes to do the work himself. And overall their prices are very reasonable. Another job well done. Thank you!
Response from DEPENDABLE IRRIGATION, INC.
"Hi [Member Name Removed], Thanks for the review!! I wanted to let you know that your call came in while Lee & I were out of town. My techs were going by the book & doing what they were suppose to when they go on calls, however - they certainly could have made an exception on the service call for such a simple repair- for a long time customer as you have been. I have made a note in my books to make up for that on your next call. We certainly appreciate your loyalty & your trust in our company!! Our business is built on repeat customers & word of mouth & we take pride in that! Thanks again!! Lori Schnieders, Owner & Office Mgr."
Christopher W.
Sep 2018
I have used Dependable Irrigation twice now. Both times they have been prompt and professional. As a matter of fact they even identified a minor issue other than that which I had called them about and fixed it gratis. Great company.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for sharing your comments with others on our services! It is our policy to keep all customers completely satisfied with our services, as well as our rates. We are proud to offer great service & quality parts at competitive prices, and to provide this for all of our customers. We are proud to be in business for almost 15 yrs now & we couldn't do it without kind reviews such as yours being shared with others!"
David C.
Jun 2018
We are very pleased. Every thing went as explained and it was just a pleasure to have these professionals here to do our system. The fellows worked extremely hard in high heat to finish our job as planned. We are vary impressed. Thank you to all of Dependable Irrigation! You are the best. We would not hesitate to hire you again and recommend you highly. Mr. and Mrs. Clary
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for your generous review! It is always a top priority to assure that all of our customers are pleased with our services, and we truly appreciate you sharing your comments with others! Best Regards, Lori Schnieders Owner"
Carol M.
Mar 2018
Since there was 3 months left on my warranty I was only charged for the service call. This company and its owners are always a pleasure to work with and would highly recommend them to anyone. Thank you very much for all you do.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for the great review! It is always one of our priorities to keep our word and honor our warranties, as promised! We truly thank you for your kind words !"
Tommi P.
Aug 2017
This company is honest, dependable and does excellent work. They are family owned and you can see they care. Have now used them twice and am recommending to neighbors. Highly recommend!
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for letting others know that you are pleased with our service. We cannot get any better advertising than that & it means a great deal to us! This is how we have managed to stay in business for 15 years! Lori Schnieders, Owner & Office Mgr."
Laura Y.
May 2017
Used superior materials and obvious years of experience to greatly improve our yard irrigation.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you for the great review! We take pride in providing nothing but the best service and products at the most competitive prices to assure our customers are completely satisfied. Reviews like yours are what keep us in business all these years & are the best advertising we could ask for!"
Altha C.
Dec 2016
I highly recommend them. They have reasonable prices, are very friendly, and very helpful.
Response from DEPENDABLE IRRIGATION, INC.
"Thanks again! It means a great deal to us that you are happy with our services and even more that you took the time to let others know! We strive to provide excellent & professional services at the best cost possible, at all times!"
Patricia L.
Sep 2016
Very well, they did a great job and the cost wasn't too high!
Response from DEPENDABLE IRRIGATION, INC.
"Thank you for the positive review! It means a great deal to us, to make certain that all of our customers are satisfied with our services, as well as our prices!"
Altha C.
Sep 2016
They fixed the problem. Great guys. Wouldn't hesitate to call them back. They are listed with my home owners insurance.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much! It was our pleasure & we certainly appreciate you letting others know that you were pleased with our services! That's what keeps us in business !"
Tom L.
Sep 2016
On time, great job, ...almost a year into it and still works great.
Response from DEPENDABLE IRRIGATION, INC.
"Thanks [Member Information Removed] much! We hope that you continue to enjoy your new system for years to come! Your comments are the best advertising we could ask for!"
Gail H.
Jul 2016
unknown
Response from DEPENDABLE IRRIGATION, INC.
"Thanks so much! We understand that we all have time conflicts & schedules we must stay with & we try to do everything we can to accommodate that. We also know what a relief it is not to have to worry about your watering system while you are away. Thanks again!"
Ann N.
Jul 2016
unknown
Response from DEPENDABLE IRRIGATION, INC.
"Thanks [Member Name Removed]! It was our pleasure to provide you with a new system & to resolve all the issues you were having so that you no longer have to worry about your system! Thanks for the great review- It means a great deal to us, as this is how we stay in business!"
Michael M.
Jul 2016
I have an oddly shaped lawn of approx. 1000 sqft, which looks like a Pizza slice and slightly slopes down. By the time I called Lori at the office, I had given up on trying to water it with a hose and watering attachment, which covered about as much outside of the lawn as on. Lee came out and marked where the sprinklers should go. Then I had to call the city and other utilities who may have buried lines or wires in that area, via the 811 service. After everyone gave their OK, Lee and his crew came out to dig the ditches and install the valves, pipes and sprinklers. When it was all done, I was truly impressed how accurate the coverage is and how little water ends up outside the grass area. I had a dry spot in my winter grass and they came back to make a small adjustment, to cover it better, but the main reason for that had been a lack of seeds in that area. They have the science down to a t, on how to cover an irregular shape and choose the right sprinklers (angle and distance) and it's fun to watch the experts at work. Thank you for your great job!
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much [Member Name Removed]! We couldn't ask for better advertising than comments as you have posted! We strive to provide A+ service on each and every call we go to and it is our years of experience that make this happen! Customer satisfaction is our #1 priority & we take great pride in that and the services that we provide."
JEAN L.
Mar 2016
I hired Lee based on the reviews on Angie's List, and I have to say that I couldn't be more pleased with their work. When Lee and Paul came for the free estimate, I could just tell by the way they talked and investigated the old existing irrigation system that they knew what they were doing. I agreed that adding two new lines (one for shrubs and one for trees) was more time & cost efficient than digging up the backyard to find where the previous resident capped off those lines to put in a grass line. They were efficient, gave me plenty of spaghetti lines above ground for future use, left the yard like they found it, and even programmed my Hunter. If you hire these guys, I don't think you're going to be disappointed.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you for sharing your comments & experience experience with our company. It is greatly appreciated! We strive to make certain that all of our customers receive nothing but the very best service & to keep their costs as low as possible & it is always our top priority to leave the properties looking as undisturbed as possible."
James S.
Dec 2015
unknown
Response from DEPENDABLE IRRIGATION, INC.
"Thanks you for the positive rating you provided here for our company. It is always greatly appreciated! IT is always our top priority to assure that all customers are happy with our services. We take pride in our work, along with our expertise in this field, and strive to show that to each and every customer at all times. We are also proud to keep our pricing among the very best in our field of competitors. We always want to get all repairs and or installations done promptly, correctly & and as efficiently as possible for our customers. It is always a top priority for us as this is how we still remain so successful in our business for over 12 years now. Thanks again! Best Regards, Lori Schnieders, Co-Owner & Office Manager"
Margie B.
Dec 2015
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Response from DEPENDABLE IRRIGATION, INC.
"Thank you for sharing your opinion of our company and the rating you gave us. It is greatly appreciated! It is always our top priority to assure that all of our customers are happy with our services, and we are always happy to offer information or suggestions on the best ways to keep your systems operating properly and efficiently! Best, Regards, Lori Schnieders, Co-Owner & Office Manager"
Barbara N.
Nov 2015
unknown
Response from DEPENDABLE IRRIGATION, INC.
"Thank you for the rating on our company! It is greatly appreciated! It is always our goal to keep each and every customer happy no matter how big or small the job is. It is very important to us to make sure that our customers systems are running properly and efficiently in order to maintain adequate watering to their landscaping ~ while reserving as much water as possible. Best Regards, Lori Schnieders, Co-Owner & Office Manager"
John O.
Oct 2015
The company was called on the weekend and was responsive to the need and scheduled an appointment in just a couple of days to our convenience. The system was checked and a replacement of the valve was performed to get the irrigation system up and running again. After the repair there was water accumulating in the irrigation box and the company responded right away and fixed this problem.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for your kind words! We strive to accommodate each and every customer promptly, while keeping the scheduling convenient for them at the same time. We do warranty our parts and want all customers to be completely satisfied with our work. If there is ever a problem with our work in any way - we will always do whatever we can to make it right. Thanks again !"
Susan M.
Aug 2015
Our experience was decidedly mixed. The crew worked hard in extreme heat over a 3-day period in mid-June. At the conclusion of the job I gave them a 10% cash tip. Problems emerged within a couple weeks. I will describe one here (more details are available at the Better Business Bureau complaint site). My wife and I left AZ for the summer at the end of June. In mid-July, the person watching our house in our absence and our landscape contractor separately reported an apparent leak. I reported this to Dependable Irrigation (Dependable). It visited our home and told me via email that it checked "the entire system" and found no leaks. After receiving more conflicting information from Dependable and our landscape contractor I concluded I had to return to AZ to clarify the situation. On my return I immediately observed the apparent leak in the location that had been identified to me. I hired an independent irrigation specialist. He confirmed the existence of a leak and capped it. A day later our landscape contractor identified a second leak and capped it. Both leaks were in the old system that Dependable was responsible for deactivating. On July 24 I reported to Dependable that there was irrefutable evidence of leaks, notwithstanding Dependable's repeated email assertions to me that a check of the "entire" system showed "no leaks." I asked Dependable to take corrective action by July 25. It came to our home the morning of July 25. It took approximately an hour to fix the leak(s) by capping water flow to the previous irrigation system, a task that was part of Dependable's initial scope. Because Dependable af first denied existence of the leak(s) it was necessary for me to return to AZ from Wisconsin and hire a third party to clarify the situation. When I convinced Dependable that leaks existed it took corrective action to address its initial oversight. When I asked Dependable to reimburse me for $215 in contractor expenses it declined the request and observed that it had not asked me to return to AZ or hire anyone for an independent opinion. Further, Dependable cautioned that if I used the Better Business Bureau or Angie's List to address this situation it would void our parts warranty in retaliation. Potential customers can read a more detailed version of events at the Better Business Bureau site. There it can read Dependable's response as well.
Response from DEPENDABLE IRRIGATION, INC.
"While we do truly regret this entire situation AND having our first and only complaint in 12 years of business. I ENCOURAGE EVERYONE TO READ BOTH OF OUR REPORTS ON THE BBB SITE! There are NUMEROUS details left out here, including the fact that we made 5 trips at no charge in trying to resolve this for you!! The leaks that you experienced after we installed your new system were NOT any part of the new system we installed and were actually on a line located in a totally separate area from the old system that we did deactivate. It was an old line, on it's own separate valve - in an area that was totally separate from any area that we worked in and was NEVER encountered by us at anytime. Nor was it in the area that you described to us when reporting the problem. WE checked our new system thoroughly each time we visited your property. It was never encountered by us while we were at your property and was never active or running at anytime we were there ~ not while we were installing your new system and not even on the 5 free trips we made out there afterwards trying to find the problem you reported! It was NEVER active or running at anytime we were on your property. It had to be found & activated by someone on your property within a week or two after you left town. WE also would have been more than happy to meet with you when you returned to town, instead of you hiring anyone else. That was your decision to do - because in the very beginning of this mess - you became very aggravated with me on the phone because that I told you all correspondence goes thru me in the office & I refused to give you personal cell phone #'s for any of my employees that had visited your property in trying to resolve this problem.~ and you hung up on me! Even after that ~ I still had one employee call you, in hopes of resolving this & he told you the same things I had told you. I also advised you several times after that (in e-mails because you refused to call me ) that our warranty clearly states that anyone attempting repairs on our system voids your parts warranty. This is the reason your warranty is void - not because you asked for any reimbursement or because you filed complaints with this site as well as the BBB. Again - I am truly sorry for this unfortunate situation but I believe that we did everything we could have in trying to resolve this for you. You refused to have us meet you out there when you returned and insisted on hiring someone else. Then you still requested that we come out after that and fix the problem AND WE DID THAT TOO ! The $215 you are asking reimbursement for is no where near the cost I endured in trying to resolve this for you. I could go on and on - but I believe that it is truly pointless, as this whole mess was obviously derived because of a personal conflict you had with me from the very beginning and not anything my crew had done. I DO regret that it ended like this, but I had done everything I could and then some, in trying to resolve this for you before you felt you had to file a complaint anywhere. We wish you the best in the future. Lori Schnieders, Co-Owner & Office Manager"
Larry L.
Aug 2015
Lee came on time. he worked nearly non-stop for 2hr. and 30min. the charge was what i was told over the phone by lori. lee asked how long it had been since the irrigation system had been installed. i told hm over 15 years. he suggested that it might be time for a new system but no pressure to get it done now! because of the excellent service they provided i will call them first for a free estimate on a new system this fall/winter.
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for your great comments! It means a great deal to us! We strive to always help our customers maintain their systems while conserving as much water as possible. We never want to try and push anything or upsell anything to anyone. We take pride in giving each of our customers the best options for their specific needs and to do it at the best rates we can. This is how we have stayed in business for going on 12 years now and we work very hard to maintain the great reputation that we have. That reputation comes from people like you, sharing your comments with others about your experience with our services. It is important to us for each and every customer to be completely satisfied, so they will call us again when the need arises. Thanks Again !! Best Regards, Lori Schnieders, Co-Owner & Office Manager"
Marie D.
Jul 2015
unknown
Response from DEPENDABLE IRRIGATION, INC.
"Thank you very much for your comments. And yes - we are very dedicated to always serving each of our customers with superior service and competitive pricing. It is very important to us to assure that every customer is completely satisfied. We strive to always provide nothing but the best quality products and services with the best options for their individual needs. Thanks Again! Lori Schnieders, Co-Owner & Office Mgr."
Donna R.
Jul 2015
unknown
Response from DEPENDABLE IRRIGATION, INC.
"Thank you so much for the great comments! We strive to make sure that each and every customer is completely satisfied as you are, no matter how big or small the job. We cannot ask for better advertising than our customers referring us to others! Thanks again! Lori Schnieders, Co-Owner & Office Manager"
Licensing
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FAQ
DEPENDABLE IRRIGATION, INC. is currently rated 5.0 overall out of 5.
DEPENDABLE IRRIGATION, INC. accepts the following forms of payment: CreditCard
No, DEPENDABLE IRRIGATION, INC. does not offer free project estimates.
No, DEPENDABLE IRRIGATION, INC. does not offer eco-friendly accreditations.
No, DEPENDABLE IRRIGATION, INC. does not offer a senior discount.
Yes, DEPENDABLE IRRIGATION, INC. offers emergency services.
No, DEPENDABLE IRRIGATION, INC. does not offer warranties.