ARIZONA DESERT STAR AUTOMOTIVE

NO GOOD DIRTY ROTTEN LIARS!!!!! We brought our truck in to replace the alternator and fix the window switch on the driver's door. We asked them to check both window switches, in case the other was also wearing out. When we got it home and tried to roll up the driver's door window, it wasn't working, so we called back. The woman in the office told us that the technician said the driver's door window was working fine when they checked it and quoted us $230+ for replacing the switch motor that we asked to be fixed. Also, they told us the wire assembly on the good window was bad, and replaced that for $128+, and it was working just fine. Well, I recognize BS when I hear it. They changed the switch that was working, and left the broken switch, and then LIED, LIED, LIED about it. We called the national office, since their work is supposed to be guaranteed.

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They were very good. They were reasonably priced and got the work done on time. They were very friendly.

It was a good experience and I would go back there. They were friendly and professional. The job was done right the first time and it was done on time.

We had our vehicle towed to Desert Star.  They repaired my vehicle (after I took it to Frank's Auto Salvage & Repair who charged $240 and put in a part for $194 and the vehicle came back and did not run)  had the same problem. ( We had it towed there originally).    After receiving the car, Desert Star  called right away and they had it fixed the same day.  Very professional.  We paid Frank's Auto Salvage & Repair for work that wasn't related to the problem.  They messed up my grandaughter's vehicle too.  We definitely will be returning to Desert Star, so glad that I joined Angie's List.

It took them 3 tries to get it right, but it wasn't their fault. One was a bad part and 2 were leaks not detected. They went above and beyond working with a 15 year old car a/c system. They are professional, courteous, and always fix things right.

I've been going to Arizona Desert Star Automotive for 5 years. I was in and out really fast and they also have a shuttle service. Their waiting room is very comfortable and clean. The staff is very friendly, reliable, and they stand by their work. They call you before they do any work, they give you a estimate range, and sometimes it's less. I would absolutely use them again and I would recommend them. 

I have been a customer for at least 5 or 6 years. They have kept my '97 Saturn and 2000 Vitara running great. They have never pushed to do unneccesary work. They are great in explaining exactly what needs to be done. Their facility is clean. I have been extremely satisfied with the work and prices. I have never had to go back to re-do anything. And they don't talk down to women!!!