RV GENERAL REPAIRS, INC.

WHEN I CALLED TO MAKE A AN APPOINTMENT FOR THE JOB, I ASKED THE PRICE. RUDY VEGA, THE OWNER, TOLD ME THAT THEY COULDN'T SAY UNTIL THEY HAD SEEN THE WORK TO BE DONE, BUT THAT IT SOUNDED LIKE AN EASY JOB AND THEY CHARGE $25 PER HOUR (HE LATER DENIED HAVING SAID THIS.) DURING THE CALL, I INFORMED HIM THAT HE WOULD NEED A HELPER BECAUSE THE BEDS WERE CALIFORNIA KING SIZE AND TOO BIG FOR ONE PERSON. WE MADE AN APPOINTMENT FOR 11 AM, AND HE SHOWED UP ALONE, CLAIMING THAT HIS HELPER COULDN'T COME. HE THEN SAW THE BEDS AND SAID HE WOULD CALL BACK WHEN HE GOT AN ASSISTANT. AT 12 PM, 2 ASSISTANTS SHOWED UP (NO RUDY.) THEY DID A FINE JOB OF MOVING THE BEDS, BUT THEN SAID THAT THE MINIMUM PAYMENT WAS $75. I WAS SHOCKED, BUT PAID. I CALLED RUDY TO COMPLAIN AND HE DENIED HAVING STATED THE PREVIOUS PRICE ON THE PHONE. I TOLD HIM THAT I WOULD BE UNABLE TO USE HIS COMPANY IN THE FUTURE, AND BEFORE I COULD CONTINUE (TO DISCUSS POSSIBLE WAYS TO SETTLE THIS,) HE HUNG UP ON ME.