Appliance Pros
About us
We are an in-home repair service company, We strive to give you the best possible service! Serving Anthem and the surrounding areas! We have been in business for over 20 years .We are truly a family owned and operated business. We are registered with AHAM/NARDA for the use of refrigerant commonly known as Freon. We service LG, GE, Samsung, Bosch, Sub-Zero, Wolf, Dacor, Maytag, Whirlpool,Kenmore, Frigidaire,Hotpoint and all others. We always offer a senior citizens discount and Angie’s List members receive a 10% discount (up to $30) off of any completed repairs (does not apply to service call). Our promise to you is to keep our appointments, give you a full explanation of what is wrong or what needs to be replaced and exactly how much you will pay to have the service performed.Try us once and you will have a lifetime friend in the business. CALL 602-501-5501 today!
Business highlights
Services we offer
Appliance Repair & Installations. Dryer Vent Cleaning.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 5% | ||
| 1% | ||
| 2% | ||
| 2% |
"You have a 48 inch built in refrigerator , all companies charge more to unmount and pull these.We always tell you our pricing BEFORE we do any work.We only use genuine GE made icemakers and that is what was installed in your refrigerator.You have a major issue with that Monogram refrigerator and is not a simple plastic line, as discussed with your husband."
"I'm sorry you felt like you didn't receive the service that you should have. But unfortunately contrary to your opinion there is no way to properly diagnose anything over the phone in fact it would be irresponsible to do so. My office staff with whom you spoke with is NOT a technician she is an office/clerical person. Your machine was clearly abused for years, which could easily be seen from the extreme build-up and generaly terrible condition of the machine, this lack of maintenance and care is most likely why this machine failed in the first place. Of course this would have to be completely removed and the machine thouroughly cleaned in addition to the pump motor assembly removed and replaced for a proper long term repair. I purchase only OEM parts for my repairs. Appliance Pros has been a Super Service Award winner with Angies List since 2008 with 131 A+ reviews. Your negative review of my company is based completely on your unreal/unfair expectations and is unfair in the extreme."
"Hi, first thanks for having us in to look at the problem. I just wanted to touch on what we found. Your Ice bucket has a set of teeth that engage to produce crushed ice and those teeth were not always disengaging to allow cubed ice to fall. The proposed repair which would have fixed the problem was to remove and replace the auger and ice bucket, your husband opted to try it himself. I have checked the entire metro phoenix area for service fee cost's and at $49.00 there is NO one lower. So I don't really understand the under grading of my company as we could have easily fixed the problem by replacing the parts proposed (ice buckets wear out) and I couldn't find a service fee anywhere less than $79.00. Thank you Richard Black Appliance Pros 602.501.5501"
"Thanks for the great review, we try to price our work below the appliance blue book pricing but remember our return customers always get a discount, so we hope to serve you in the future!"
We inherited a front loading washer and dryer with the purchase of our home without any idea of age or history. The washer kept showing an error code "SUD" which we could reset by unplugging and doing a couple of other things to get by. When the dryer started squealing it's time to call since I figured it was probably a bearing. When Richard came out he recommended we go ahead and replace the other components while the machine was taken apart (makes sense to me). He came back in a few days when the parts came in and promptly finished the job.
I had done some reading on the internet regarding the code with the washer and figured it was going to require some work as well. Richard indicated we were likely using too much detergent (remember, we didn't have any manuals) and suggested we use liquid fabric softener instead of dryer sheets to help evacuate the suds from the machine. We've done that and the washer is working perfectly! Richard could have done all the repair stuff I'd read about but he simply advised us...very honest to say the least! The washer is working fine with no more error codes AND no deterioration in quality of wash. Good job, very satisfied with the quality and price.
I was telling him the story of us moving the dryer, sealing the holes around the exhaust vent,where the mice were getting into the house .He was listening and checking the dryer at the same time.
So by the end of my story he tells me, that the dryer works fine.
OK, then why does it take 2 hours to dry clothes?
He got behind it,disconnected the exhaust vent from flexible tubing and asked me to come and look(feel,actually).OMG! the pipe inside the wall was practically completely closed by the "expanding foam".So the poor dryer was trying to push the air out and there was really no space for that!My husband was trying to seal all the cracks,and sealed the vent?(pipe )doing that.
So I OKed Richard to try to cut the foam out, it was just my luck that that thing didn't turn the corner, as there wouldn't be much to do for him.
So it was a happy end,my dryer is working, hopefully mice stay away and we had a good lesson about the expanding foam product.
Highly recommend ...not the foam...,Richard.for repairs you need.
Licensing
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