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Thomas Bui & Sons, Inc.

About us

Family owned & operated.

Business highlights

Emergency services offered
44 years of experience

Services we offer

Residential and commercial, air conditioners, heat pumps, humidifiers & purifiers., installation & replacements gas furnaces, power generators, ventilators

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.514 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
0%
3
7%
2
7%
1
29%
Showing 1-14 of 14 reviews
James H.
Nov 2016
1.0
$6,000
Technicians installed a functioning unit and duct, but left handprints and smudges on interior wall at thermostat and caused cracks in dry wall in kitchen ceiling (duct work). Thomas Bui himself refused to repair the cracks after repeated requests.

Sieglinde V.
Apr 2016
1.0
$162
Air conditioner unit was installed by this company poorly, slanting and rejected by home inspector. When called for correction, arriving service man told me cost for service call is $65; total $150 plus tax. I told him I don't want it done if cost that high. He then grabbed a nearby brick and ask if I had another one. I went and got one from the back yard. He pushed both bricks under the unit, which leveled the units pad. But before that he tried to talk me into servicing the whole system, which I declined also. He then called for backup. His superior, one of the company sons arrived trying to convince me servicing the system and or at least replace the motor. Motor is still under warranty and good. Again I declined. He then went into my house looking around - although its a beautiful home I do not know for what. After unsuccessful discussion a bill of $162,38 was handed to me with the words "sign." The invoice states that payment is due upon completion; ignoring I had declined to go ahead. Breakdown - $75 for service, not the proposed $65; $25 for diagnostic fee, its a puzzle?; and $50 for parts, plus $12.38 tax. What parts, they were my bricks. When questioning the diagnostic charge I was told "we charge that every customer, not just you." This company is ripping off peoples money, especially older ones and gender selected. A rude, cunning company projecting greed, little intelligence and no integrity. I am willing to pay the $65 for coming, but not the rest. Therefore, they owe me $92.01 refund, which they will not pay. .

Stephanie H.
Oct 2015
3.0
Yes, I recommend this pro
unknown

Rusty G.
Aug 2015
2.0
unknown

Debbie P.
Jun 2014
5.0
Yes, I recommend this pro
$4,300
They did a great job. He was really good. I would highly recommend him. He could have charged us a lot more. They were very clean, they came in and did their thing. I had no problems with it. They were very polite. They kept to themselves pretty much. When I asked them questions, they were very good at answering. When I had it put in, it was summer and when winter came and I wasn't sure how to get it to transfer over to the heater, he actually sent somebody back out to show me how that works and straightened up everything. We checked around for the pricing and basically it was about the same everywhere.

Kim K.
Sep 2013
5.0
Yes, I recommend this pro
It went great! Saved me A LOT of money!!!

WAYNE B.
Aug 2013
5.0
Yes, I recommend this pro
$681

Mr Bui and his granson did the work. He was at my house in a hour. When I called the person I talked to was very friendly and helpful. Mr Bui and his grandson were so friendly and easy to work with.




Holly K.
Apr 2013
1.0
$550
We were misquoted price and they and quot;preformedand quot; services without discussing. Another tech said they didn't even perform the service for which we were charged, which explains why our problem wasn't resolved as a result of their and quot;service call.and quot;

Dwayne H.
May 2012
5.0
Yes, I recommend this pro
$4,285
I would recommend Thomas Bui and Sons to others, as he does good work.

Amy R.
Mar 2012
5.0
Yes, I recommend this pro
unknown

Tommy N.
Mar 2012
5.0
Yes, I recommend this pro
$1,000
I really enjoyed their friendliness and their prompt service. The cleanup was just great. We didn't find any screws or anything. The price could have been a little bit better. I would use them again.

Dwayne H.
Nov 2011
5.0
Yes, I recommend this pro
$452
It was great! They cleaned up after themselves and did the work as promised.

Jodi B.
Oct 2011
5.0
Yes, I recommend this pro
$100
My Air Condition Unit went out 6 months after I purchased my house. I had a Home Warranty but they were not wanting to replace all of the necessary parts. Mr. Buie refused to half way fix the unit and worked for weeks getting the Home Warranty Company to agree to replace what was needed in order for my unit to work properly. My unit works great now and I will defenitely use Thomas Buie and Sons in the future should the need arise.

Holly K.
Aug 2011
1.0
$433
PLEASE do not use this business!!! They are dis-honest and pricey. After a quote for just over $100 for a service call, Thomas Bui came to our home and without consulting us he cleaned only the outside unit and charged us $433. When we realized later that day that the problem wasn't fixed, we called someone else out and they informed us that all we needed was a couple cans of spray foam to fix the problem. He stated that Thomas Bui, if he really knows anything about A/C units, would and should have seen that air was pulling from outside and disbursing our cold air back outside. I feel that he was dishonest with us and just wants money for nothing. I have filed a complaint with the Better Business Bureau and he has yet to respond.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Thomas Bui & Sons, Inc. is currently rated 3.5 overall out of 5.

Thomas Bui & Sons, Inc. accepts the following forms of payment: CreditCard

Yes, Thomas Bui & Sons, Inc. offers free project estimates.

No, Thomas Bui & Sons, Inc. does not offer eco-friendly accreditations.

No, Thomas Bui & Sons, Inc. does not offer a senior discount.

Yes, Thomas Bui & Sons, Inc. offers emergency services.

No, Thomas Bui & Sons, Inc. does not offer warranties.