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Service First Electrical & Plumbing/Artex Electric

Electrical for Home Addition or Remodel Installation, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,

About us

Since 1967, Artex electric has served the Four States Area. Now in it’s second generation of leadership under David and Michael Peavy, we are proud to introduce you to our company. We are the AR-LA-TEX Premier Electrical & Plumbing Contracting and Service Company. Our skilled craftsmen’s can be found daily installing, upgrading or repairing electrical and/or plumbing services in schools, industrial settings, offices, retail stores, and many homes throughout the area. We have been proud and accredited member of the Better Business Bureau since 1994. Artex Electric added a new branch to their company in 2000 with the addition of Service First Electrical Pro. It is now the #1 Electrical & Plumbing Service Contractor in the AR- LA-TEX. Both divisions of the company have won state and national awards. From multi-story education buildings, to multi-million dollar industrial plants, to home repairs and additions, Artex Electric/Service First Pro is the area leader in Electrical Construction and Service. In 1998, Artex Electric was recognized and presented the Award of Excellence by the Associated Builders and Contractors for an electrical industrial project at the Tyson Plant in the Texarkana area. In 2006 Artex Electric was recognized and presented the award for Top Specialty Contractors for “ Honest Pricing and Professionalism.” Most recently, we were presented the Better Business Bureau Torch Award as the Best Small Business in the AR-LA-TEX In the late 1980’s, Artex Electric started the first merit shop apprenticeship training for electricians. Artex provides the most opportunities for apprentices in their area and has more students in class and certified with the state of Texas and Arkansas than any other electrical contractor in the AR-LA-TEX. Providing the best training, materials and equipment for their electricians has been paid off as some of the largest and more complex projects in the area have been completed by Artex Electric. Artex Electric/Service First looks forward to a continued history of premier Electrical & Plumbing , Data, Solar, and Automation Systems, Eternal Water Heater, Standard Water Heater, drain cleaning and much more. Thank you for allowing us to work with you in our current and on going history.

Business highlights

Emergency services offered
58 years of experience

Services we offer

Service First Pro Electrical does and can take care of any of your electrical needs including, ceiling fans installation and lighting repair, lighting additions, update your house with the most current USB outlets and surge protections; house re-wiring; solar panels; home generators; ask our very qualified technicians about the latest in home energy saving lighting. Service First Pro Plumbing offers drain cleaning, water heater repair and installation., water leak repair

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.621 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
5%
3
5%
2
10%
1
0%
Showing 1-21 of 21 reviews
John B.
Apr 2017
3.0
$1,000
Both required "reinstallation" at a later date

Ramona P.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Response from Service First Electrical & Plumbing/Artex Electric
"Thank you for your review of Service First Pro. It is out goal to provide to our customer 5 star service at all times"

Stephen S.
Feb 2015
5.0
Yes, I recommend this pro
$190
unknown
Response from Service First Electrical & Plumbing/Artex Electric
"Thank you for submitting your experience with us on Angie's List. Our customers opinions are very valuable to use and we appreciate the time you gave to share your experience with others."

Sandra C.
Jan 2015
4.0
Yes, I recommend this pro
$7,500
very good! The estimate that I was given was what I paid. The staff was very professional and helpful.

James B.
Nov 2014
5.0
Yes, I recommend this pro
$400
I really can't say enough about how impressed I was with the two providers (won't mention their names here for privacy reasons), but I am going to try.  The team that did the work was friendly, punctual, and more professional than any other service provider I have ever had dealings with.  They arrived on time, quickly assessed the project, provided me a quote and began work immediately once I agreed to the price.  They were very careful to keep my home clean and free from damage as they worked. They even wore booties over there shows to minimize any potential dirt that might have been on their shoes...which there was none.  Once complete they cleaned up their work area and were sure to validate that I was satisfied with the job.  I could not have been more pleased.  I will certainly use them again and would recommend them to any of my family or friends.
Response from Service First Electrical & Plumbing/Artex Electric
"Thank you so much for the review. Customer Service and quality workmanship are our main goals. Our Customers deserve the best we can offer and we do our best to make sure they get just that. Having customers such as yourself, makes our job very rewarding."

JERRY H.
Oct 2014
5.0
Yes, I recommend this pro
$1,100
unknown

Chris B.
Oct 2014
2.0
$500
unknown

Kimberly G.
Jul 2014
5.0
Yes, I recommend this pro
$1,000
It went great!  They were prompt, courteous, and professional. I will definitely use them again.

George F.
Jun 2014
5.0
$165
unknown
Response from Service First Electrical & Plumbing/Artex Electric
"[member name removed]: Thank you for your review. I believe you have spoken with our office, and cleared up things to your satisfaction. We would appreciate you taking the time, to review your comments, and if you have a different opinion after our conversation, it would be appreciated."

Gloria N.
Apr 2014
5.0
Yes, I recommend this pro
$1,400
Very thorough inspection the service man explained in detail all the work that would be needed and an estimate that was extremely close to the actual amount of the project.
Response from Service First Electrical & Plumbing/Artex Electric
"Thank you for you comments. It is Service First Pros directive to provide the best in service available. We believe we have the best highly skilled set of technicians in the area in electrical and plumbing. We thank you for putting your trust in us and we look forward to the opportunity to serve you again. Please call on us at anytime for your electrical or plumbing needs."

Becky L.
Sep 2013
5.0
Yes, I recommend this pro
$130
Two of the nicest young men arrived at my house just 1 hour after I called Service First Pro.  They were so professional and took care of the problem and showed me everything they did and even saved me money by how they repaired the faucet. One of the young men noticed a leak around my vent pipe on the hot water heater and checked the roof to make sure I had a cap on the pipe!
 We have used this company at our business in Hooks and have always been 100% satisfied with their service and prices.  I can't  imagine using any other company for plumbing or electrical.
Response from Service First Electrical & Plumbing/Artex Electric
"(Member name removed): Thank you for your review on Angie's List. Here at Service First Pro, our customers and the service they are provided are our #1 goal. As an existing customer, you know that we provide the best customer service, the best technicians and the best service we possibly can, its our customers, such as yourself, that makes us #1 in the area. Please call us anytime we may be of service to you in electrical, plumbing and now HVAC. Service First Pro striving to serve up solutions to any and all your home needs. Sincerely, Rhonda Maxwell Customer Service Rep. Plumbing Division"

Jonathan B.
Sep 2013
5.0
Yes, I recommend this pro
$1,600
The experience was great and comforting...the technician (Clay) was.professional and informative..as well as the account manager(Rhonda)

Martha W.
Sep 2013
5.0
Yes, I recommend this pro
$379
they were very professonial. Came in looked at what all I need done, told me they would write up estimate and let me decide just what all I wanted done. Once I decided they would start to work. They were very neat and kept everything clean. Couldn't ask for better service.  Explained every thing they were doing as they went along.  The ring in the kitchen sink had started to leak once you pulled the plug. They replaced it with a new one.  The ice maker wasn't getting enought water to it from the conection, so they had to replace the fitting that went to the water supply with a better one. The one that was on it, was one of the cheap (do it yourself) tap into the water supply.  I will use the again.
Response from Service First Electrical & Plumbing/Artex Electric
"Thank you for your response through Angie's List. We appreciate your time in doing so and look forward to the opportunity to serve you when the time comes rather it be electrical or plumbing. You providing your comments on our service is one of the things that has helped us be #1 in the area. Sincerely, Rhonda Maxwell Service First Pro Plumbing Div. Customer Service"

Krystal R.
Sep 2013
5.0
Yes, I recommend this pro
$176
I had an emergency order for a location out of the way. Rhonda was able to get someone there to assess the situation within a few hours. They have fair and reasonable pricing. Priced by the job. I will definitely call them in the future, if I have any work to do in that area.
Response from Service First Electrical & Plumbing/Artex Electric
"Thank you so much for your response on Angie's List. It was a great pleasure having the opportunity to serve you and we look forward to serving you again when time arises. Your thoughts and opinions on our service are important to us and is one of the reasons we are #1 in the area for electrical and plumbing. Please contact us any time we can be of service to you. Sincerely, Rhonda Maxwell Service First Pro Plumbing Div Customer Service"

David W.
Jun 2013
2.0
$2,500
I had used this company before and was satisfied by their work, but this time, a mistake was made. One of the connections on the tub valve was not properly done and when the water was turned back on, the connection separated, allowing water to flow into the wall cavity. This flood of water poured through the ceiling in my garage. They made many promises at first about making it right, but they have only made a token effort to repair the ceiling in my garage. I am definitely not satisfied by what they call their est effort and I have given up on them and I will repair the ceiling properly myself. This company has done good work in the past, but they will no adequately repair damages they inflict on your home. I will never use their services again and I can not in good faith, recommend them to anyone.

Rhonda M.
Jun 2013
5.0
Yes, I recommend this pro
$99
I couldn't ask for any better service.  The plumbers showed up in clean uniforms, even asked me if the van was parked ok.....as they proceeded, they answered any questions my husband had and offered options of service.  We chose the $99.00 drain clean.  They said the $99.00 drain clean included a video camera and showed my husband our issues, and explained the special was just a bandage on the problem, and that we could have the issue again, and then offered options for us to consider in the near future.
Then to my surprise, they called back and asked how things went and made sure that everything went well. 
We've never experienced such service and professionalism.  We would and will recommend Service First Pro to anyone.

Terry A.
Apr 2013
5.0
Yes, I recommend this pro
$1,700
it went smooth from start to finish, It was a big job and required the use of a back hoe, they cleaned up after themselves and used shoe covers when they came in the house.

Sharon G.
Feb 2013
5.0
Yes, I recommend this pro
$300
The technician did a great job very professional and informative a little pricey for what i needed but overall a great job

Dinah J.
Jul 2012
5.0
Yes, I recommend this pro
$550
Technician arrived after scheduled time by an hour.  The technician examined the leak (I had already removed the wet sheetrock) and provided an estimate as to what it would cost.  However, they did not come prepared to cut cast iron and had arrived late in the day so they had to wait till the following day to come in and repair the leak,
Once again, they arrived past there scheduled appointment time. Once the Technician arrived, which was a different technican, he examined the leak, and then gathered the appropriate tools to do the job.  The Technician told me how he would do the repair and the estimated time it would take to do the repair. 
Once the repair was done, he cleaned most of the mess.  Presented me the bill for no more that what the estimate was.  He took the extra time to show me how he cut the cast iron pipe with the type of tool he was using.  He explained  the pro's and con's of such tool.   Then left.
Overall I was satisfied with the job, and all the people with Service Pro was friendly and informative. I would most likely use them again.

Sharon S.
Jun 2012
5.0
Yes, I recommend this pro
$600
On one occasion, I needed to upgrade the lighting in my garage.  The tech came out to look at the current situation,  After I ex[planed my needs, he recommended that I switch from the florescent shop lights to metal halide.  He also made recommendations such as redirecting and changing the positioning. Because of his know how and intuition, he made a significant improvement for my situation.  The experience that they bring to to table gives them the edge that puts them above their competition.

E. B.
Jun 2012
5.0
Yes, I recommend this pro
$1,200
The technician was very nice. It was just too expensive. I guess they did a good job. The overall experience was excellent. The quality of service was good. It took them a long time to fix it, and we had to wait several days to get it finished. They came out fairly quickly when they first came out. They were professional. I am not sure if I would use them again.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Service First Electrical & Plumbing/Artex Electric is currently rated 4.6 overall out of 5.

Service First Electrical & Plumbing/Artex Electric accepts the following forms of payment: CreditCard

No, Service First Electrical & Plumbing/Artex Electric does not offer free project estimates.

No, Service First Electrical & Plumbing/Artex Electric does not offer eco-friendly accreditations.

No, Service First Electrical & Plumbing/Artex Electric does not offer a senior discount.

Yes, Service First Electrical & Plumbing/Artex Electric offers emergency services.

No, Service First Electrical & Plumbing/Artex Electric does not offer warranties.