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Natural State Glass & Mirror, LLC

glass repair contractor

About us

NSGM, LLC. is your premier provider for custom interior residential glass. Our focus is intentionally set on specializing in custom shower enclosures and mirrors. This mindset allows each of our experts to provide the highest quality of products you can purchase in NWA, with the fastest lead times in the area. Stop by our showroom today to get started on your next project!

Business highlights

5 years of trusted experience
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.7
responsiveness
4.8
Showing 1-23 of 23 reviews

Guy V.
12/2024
5.0
This installation was managed by Cole. It was a difficult project with lage pieces of glass. The installation went amazingly well. Everything fit very well and it was well coordinated. Excellent company to work with.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Sherry K.
10/2023
5.0
This is a wonderful company to work with. The office staff are so pleasant and helpful and the gentlemen who installed my shower door and grab bars were very professional and did a fantastic job. I highly recommend Natural State Glass and Mirror.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ricky D.
09/2022
5.0
Natural State Glass & Mirror 1. On time 2. Do what they say, when they say they will; at the cost they said they would 3. Friendly staff from the home office to the field tech. One stop shopping that you will have you asking yourself WHY DID I EVER USE ANYONE ELSE??????

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$4,000

Shirley R.
08/2022
0.5
I hired them to hang a bathroom mirror. Within two days, the mirror fell and smashed onto the floor. The company refunded the cost of hanging the mirror but took no responsibility for replacing the expensive mirror.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$50

David S.
12/2021
5.0
We used NSGM to replace the dual pane glass for a broken window in our garage. I am absolutely pleased with the the experience from initial inquiry to installation and payment. They are super responsive to inquiries, responding within the day to my request for a ball park estimate given rough measurements. After calling around I found that their pricing was competitive but their friendliness and responsiveness is what won my business. I easily scheduled an official estimate via phone call. They arrived when they said they would and took measurements in 5 minutes before heading out. I received a turnkey quote from them electronically later that day and paid the deposit to schedule the work electronically. The same lady reached out to me within a day or two to give me an ETA on the glass order (lead times was 4 weeks, which was similar to others in the area), and to schedule install. Fast forward to today and the installers came when they said they would, gave 30 minute heads up when they were on their way, and installed in about 30 minutes, with no clean up required on my side. I can pay the remainder of my balance electronically with zero hassle. The only downside is that now I need to clean the rest of my windows because this pane looks crystal clear! :) Thanks, Eli and team, keep doing an awesome job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Mike E.
08/2021
5.0
Wonderful service excellent prices

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$17,000

James C.
07/2021
5.0
They do a great job!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$290

Richard M.
07/2021
5.0
They call before coming out , adjust to your needs and will do just window tops! Everyone we spoke to was polite and helpful. I highly recommend Natural State Glass.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$800

Mandy K.
07/2021
5.0
Great follow through, very quick to respond, very friendly, quality work, and priced fair

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sheri P.
07/2021
5.0
Quickly responded to my call, gave a clear and fair bid, got the job done as promised! Very polite and respectful of me and my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven P.
06/2021
5.0
Top quality. The broken window was repaired like it never happened.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$370

Darrin W.
06/2021
5.0
Very timely and efficient!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steven P.
06/2021
5.0
Fixed broken window. Done perfectly. Like it never happened!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$374

Braden E.
06/2021
5.0
Quick, efficient, and good work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$400

Matt M.
06/2021
5.0
Awesome customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim B.
06/2021
5.0
Cell phone Contact was made as promised. Repairmen was professional and experienced. Inspected patio door rollers and was able to complete replacement of roller assembly, in a very short time. Excellent work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Sarah W.
06/2021
5.0
They were able to come out and replace the broken glass quickly and efficiently. Friendly customer service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

$208

John T.
05/2021
5.0
They did exactly what they promised. Their prices were very competitive. Installations were flawless. I fave found my new glass company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$560

Chris R.
05/2021
5.0
Great work, timely response

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Belva L.
03/2021
4.0
They could have washed the glass of their fingerprints on the outside before putting screen back on. The project was replacing broken window glass.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Travis D.
03/2021
5.0
Quick, efficient and did exactly what I asked for the price they quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don b.
02/2021
5.0
They were very professional and did the work in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Don B.
01/2021
5.0
They were on time and polite

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,600

    Contact information

    13293 Puppy Creek Rd, Springdale, AR 72762

    http://www.nsgm.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed

    Service Categories

    glass repair contractor

    FAQ

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Sunday: Closed

    Natural State Glass & Mirror, LLC accepts the following forms of payment: CreditCard
    Yes, Natural State Glass & Mirror, LLC offers free project estimates.
    No, Natural State Glass & Mirror, LLC does not offer eco-friendly accreditations.
    No, Natural State Glass & Mirror, LLC does not offer a senior discount.
    No, Natural State Glass & Mirror, LLC does not offer emergency services.
    Yes, Natural State Glass & Mirror, LLC offers warranties.

    Contact information

    13293 Puppy Creek Rd, Springdale, AR 72762

    http://www.nsgm.net

    Service hours

    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed
    Sunday:
    Closed