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Natural State Glass & Mirror, LLC logo

Natural State Glass & Mirror, LLC

Mirrors Installation and Replacement, Glass Shower Door or Enclosure Installation, Glass Shower Door or Enclosure Repair,

About us

NSGM, LLC. is your premier provider for custom interior residential glass. Our focus is intentionally set on specializing in custom shower enclosures and mirrors. This mindset allows each of our experts to provide the highest quality of products you can purchase in NWA, with the fastest lead times in the area. Stop by our showroom today to get started on your next project!

Business highlights

Veteran owned and operated
5 years of experience

Services we offer

Glass and Mirrors

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.823 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
0%
1
4%

Filter reviews by service

Showing 1-23 of 23 reviews
Guy V.
Dec 2024
5.0
Yes, I recommend this pro
$14,000
This installation was managed by Cole. It was a difficult project with lage pieces of glass. The installation went amazingly well. Everything fit very well and it was well coordinated. Excellent company to work with.

Sherry K.
Oct 2023
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
This is a wonderful company to work with. The office staff are so pleasant and helpful and the gentlemen who installed my shower door and grab bars were very professional and did a fantastic job. I highly recommend Natural State Glass and Mirror.

Ricky D.
Sep 2022
5.0
Yes, I recommend this pro
$4,000
Natural State Glass & Mirror 1. On time 2. Do what they say, when they say they will; at the cost they said they would 3. Friendly staff from the home office to the field tech. One stop shopping that you will have you asking yourself WHY DID I EVER USE ANYONE ELSE??????

Shirley R.
Aug 2022
0.5
Mirrors Installation and Replacement
$50
I hired them to hang a bathroom mirror. Within two days, the mirror fell and smashed onto the floor. The company refunded the cost of hanging the mirror but took no responsibility for replacing the expensive mirror.
Response from Natural State Glass & Mirror, LLC
"We are sorry that you were not satisfied with your experience. When we were originally contacted by you about rehanging your mirror that had fallen off the wall and broken, we explained that we could not guarantee the mirror as we did not provide it to you. We further explained that we would be happy to try rehanging it for you, however, we could not guarantee that it would stay in place, as it had already been installed and fallen once. As soon as we were notified that the mirror had fallen after we tried to reinstall it for you, we immediately refunded you in full for what we charged you for the installation labor. If we had provided the mirror to you ourselves, we would have been happy to replace it as well. Since this incident occurred, we no longer handle products provided by clients as we cannot guarantee the integrity of the product or what it has been put through during its lifetime. Thank you for sharing your experience so that we can continue to evolve and improve our business processes!"

David S.
Dec 2021
5.0
Yes, I recommend this pro
$250
We used NSGM to replace the dual pane glass for a broken window in our garage. I am absolutely pleased with the the experience from initial inquiry to installation and payment. They are super responsive to inquiries, responding within the day to my request for a ball park estimate given rough measurements. After calling around I found that their pricing was competitive but their friendliness and responsiveness is what won my business. I easily scheduled an official estimate via phone call. They arrived when they said they would and took measurements in 5 minutes before heading out. I received a turnkey quote from them electronically later that day and paid the deposit to schedule the work electronically. The same lady reached out to me within a day or two to give me an ETA on the glass order (lead times was 4 weeks, which was similar to others in the area), and to schedule install. Fast forward to today and the installers came when they said they would, gave 30 minute heads up when they were on their way, and installed in about 30 minutes, with no clean up required on my side. I can pay the remainder of my balance electronically with zero hassle. The only downside is that now I need to clean the rest of my windows because this pane looks crystal clear! :) Thanks, Eli and team, keep doing an awesome job!

Mike E.
Aug 2021
5.0
Yes, I recommend this pro
$17,000
Wonderful service excellent prices

James C.
Jul 2021
5.0
Yes, I recommend this pro
$290
They do a great job!

Richard M.
Jul 2021
5.0
Yes, I recommend this pro
$800
They call before coming out , adjust to your needs and will do just window tops! Everyone we spoke to was polite and helpful. I highly recommend Natural State Glass.

Mandy K.
Jul 2021
5.0
Yes, I recommend this pro
Great follow through, very quick to respond, very friendly, quality work, and priced fair

Sheri P.
Jul 2021
5.0
Yes, I recommend this pro
Quickly responded to my call, gave a clear and fair bid, got the job done as promised! Very polite and respectful of me and my home.

Steven P.
Jun 2021
5.0
Yes, I recommend this pro
$370
Top quality. The broken window was repaired like it never happened.

Darrin W.
Jun 2021
5.0
Yes, I recommend this pro
Very timely and efficient!

Steven P.
Jun 2021
5.0
Yes, I recommend this pro
$374
Fixed broken window. Done perfectly. Like it never happened!

Braden E.
Jun 2021
5.0
Yes, I recommend this pro
$400
Quick, efficient, and good work.

Matt M.
Jun 2021
5.0
Yes, I recommend this pro
Awesome customer service.

Jim B.
Jun 2021
5.0
Yes, I recommend this pro
$50
Cell phone Contact was made as promised. Repairmen was professional and experienced. Inspected patio door rollers and was able to complete replacement of roller assembly, in a very short time. Excellent work.

Sarah W.
Jun 2021
5.0
$208
They were able to come out and replace the broken glass quickly and efficiently. Friendly customer service.

John T.
May 2021
5.0
Yes, I recommend this pro
$560
They did exactly what they promised. Their prices were very competitive. Installations were flawless. I fave found my new glass company.

Chris R.
May 2021
5.0
Yes, I recommend this pro
Great work, timely response

Belva L.
Mar 2021
4.0
Yes, I recommend this pro
They could have washed the glass of their fingerprints on the outside before putting screen back on. The project was replacing broken window glass.

Travis D.
Mar 2021
5.0
Yes, I recommend this pro
Quick, efficient and did exactly what I asked for the price they quoted.

Don B.
Feb 2021
5.0
Yes, I recommend this pro
They were very professional and did the work in a timely manner.

Don B.
Jan 2021
5.0
Glass Shower Door or Enclosure Installation
Yes, I recommend this pro
$1,600
They were on time and polite

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Natural State Glass & Mirror, LLC is currently rated 4.8 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

Natural State Glass & Mirror, LLC accepts the following forms of payment: CreditCard

Yes, Natural State Glass & Mirror, LLC offers free project estimates.

No, Natural State Glass & Mirror, LLC does not offer eco-friendly accreditations.

No, Natural State Glass & Mirror, LLC does not offer a senior discount.

No, Natural State Glass & Mirror, LLC does not offer emergency services.

Yes, Natural State Glass & Mirror, LLC offers warranties.