COPHER'S QUALITY HOMES

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the service provider was very professional and helped me understand his job and why it needed to be performed in the manner it was completed.

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They were on time and helped identify and fix the issue. Overall a great experience.

Dean took the time to educate me on what he was doing, and was very professional while he walked through my house. He helped me locate items like my water shutoff valve that I did not know the location of, and that was not even part of the repair bill.

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The first time they came out they told me the hot water heater was fine and they turned it on and it was working (although the gas company had advised us not to turn it on and to get it looked at or replaced). They also told us to get a pressure regulator before they would fix any leaks. We installed the pressure regulator, and then our hot water tank exploded and leaked all its water out overnight. The same company came out again as part of my home warranty to look at the hot water heater again. The guy came in to my home and immediately began taking pictures on his cell phone all over my house without permission. He didn't even look at the hot water heater and left after cursing at my husband. He didn't collect his fee either. I am bewildered, and would not recommend this company to anyone.

The gentleman that came out did a very good job. He was very professional and thorough.

Outstanding tile work. Good control of tearout, including mold control.

The arrived on schedule, replaced the toilet tank parts and were very careful and professional. Asked for old towels and a bowl to fetch the water to avoid spillage. Very pleased with the service.

The owner of the company was the one who came out and talked to me about what they had to do.
He was very clear about what my warranty paid for and what it didn't. He even made some great suggestions about upgrading my home warranty.
They were pleasant and always upfront about what they were doing and why.
I would use them again, and will if I need other work done.

Lied and tried to get out of the contract by saying it was something else wrong with the water heater. How come he didn't diagnose that problem in the beginning then? He's the one that diagnosed it as a faulty water temp gauge, put a new one on and then said it wasn't that problem then wants to say it was something else all along. Give me a break. He is a cheat and scam artist. Don't hire him!!!!